The complaint has been investigated and
resolved to the customer's satisfactionResolved Pulte Homes — house is falling apart
resolved to the customer's satisfaction
Do not buy a Pulte Home!
My new wife and I bought a new Pulte home before it was completely built in December of 2008. They did not build the house right. I don't know much about building homes that is why I paid hard earned money to purchase this house and now we have the following problems: The attached the truss to the frame of the building which caused plenty of problems. As the truss lifted and moved (as it should) it brought the rest of the house up and down which lifted the sheet rock walls off the ground and cause "nail pops" which is when the nails poke through your sheet rock ceiling. Also, as the truss lifted the columns in our kitchen broke free from the ceiling leaving gaps between the tops of the columns and the sheet rock ceiling. So the house is pretty much coming apart at the seams.
Here is the kicker. There are about a dozen homes on my block that I know of that have the exact same problems and worse. We would like to put a class action suit on them or take them to court individually. These are all things you do not want to think about or deal with when you pay a huge down payment on a house like this and have a mortgage to work for and pay for each month. Not to mention if the house is going to fall on top of us as we sleep.
Yes, Pulte came in and "fixed" the issues, but two months later the same problems are occurring. Not to mention, none of their contractors speak English and I am afraid to ask for their green cards. Now I get referred to the Pulte website to request service issues, don’t speak to a person and I can't get my representative to call me back.
Long story short: Do not buy a Pulte home. They will suck you in with financing and smiles on the upfront. But on the back side of the experience, no smiles, no phone calls and a home that is shaky at best - Brand New!