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ProZ.com Customer Service Phone, Email, Contacts
ProZ.com
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ProZ.com
reviews & complaints

ProZ.com Complaints Summary

0 Resolved
2 Unresolved
Our verdict: Engaging with ProZ.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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ProZ.com complaints 2

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Newest ProZ.com reviews & complaints

ComplaintsBoard
G
4:38 am EDT

ProZ.com translation

Found a translator on Proz, thought the people here were professionals but NOT. What I got was completely unusable, grammar, spelling everything awful.
When I wrote Proz they told me they had nothing to do with the translators individual performance. Anybody can list, they just provide the platform!
Avoid, from no a reliable agency instead will not cost more as here they are not cheap!

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ComplaintsBoard
D
8:11 am EDT

ProZ.com translation

We found a translator on Proz.com, we had got the understanding that this was a site where you can find professional translators directly. The document we needed to have translated was a legal contract from English to Spanish, not a complicated one it was actually very straight forward without complicated terminology. The result was so poor it couldn't be used at all.

Later we found out that the site doesn't provide professional translators, anybody can register for free and call themselves translator on this site.

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Is ProZ.com legit?

Our verdict: Complaints Board's thorough examination reveals ProZ.com as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, ProZ.com stands out for its commitment to quality and security. Clients considering ProZ.com should delve into its customer service record to gauge compatibility with their expectations.

ProZ.com earns 91% level of Trustworthiness

Perfect Trust Endorsement: ProZ.com achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for ProZ.com. The company provides a physical address, 3 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for proz.com can be seen as a positive aspect for ProZ.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of ProZ.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Proz.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows ProZ.com website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Proz.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up ProZ.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • ProZ.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to ProZ.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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ProZ.com contacts

Phone numbers

+1 (315) 463-7323 +54 221 425 1266 More phone numbers

Website

www.proz.com

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