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NapoleonX Customer Service Phone, Email, Contacts

NapoleonX
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www.napoleonx.ai
www.napoleonx.ai

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NapoleonX complaints 2

ComplaintsBoard
J
3:15 pm EDT

NapoleonX BIPRO825RBINSS-3

Hi,

We bought an outdoor kitchen set up from Napoleon, this is our second Napoleon purchase. After the set up we started using the BBQ and we smelt NG gas. I called my gas technician back to investigate. He found one burner that was loose and tightened it. At the time it seemed to be better, a few days later we still smelt a slight odour of gas, called him back, he did a soap test on all his connection and it was fine. He said that we should get a hold of Napoleon. I called Napoleon and they tried troubleshooting over the phone, couldn't find the leak. they said they could send a technician to investigate, they thought it was the main burner line that was the problem. They sent the part to " The Grill Smith". Glenn from the Grill Smith Came over to install the new part. He told me that he never worked on this type of grill before, but don't worry he could do it. He took it apart and replace the main burner line. after replacing it he looked at the original one and said the cap at the end was tightened and that was were the leak was from. But left the new one in. He noticed the weld was broken on one of the sizzle burners and told me NOT to use it and he would order a new one. He started assembling it back together and was having problems, didn't take any pictures of it before. After he had most of it back together, he said to try the lights, I did and they didn't come on. He said that he forgot to connect them under the main cover and wasn't going to take it back apart to correct this. He went on to say that he would fix it when the new burner came in. Its been over two months now and I have called him and emailed him and he hasn't gotten back to me. I finally received an email today from him and he said that Napoleon would have get someone else out to help me! This was a brand new high end BBQ and It's been a nightmare dealing with all these problems. Can someone please get back to me with a solution to resolve this. Either send me a new BBQ or get someone over here to fix it.

Thank you,
Jaime Squirrell
[protected]

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ComplaintsBoard
S
7:58 am EST

NapoleonX what a shame

I overviewed the strategies and honestly didn't understand anything. Could you please explain what all of these graphics mean? I thought that strategies should contain a little bit different information like descriptions of what investment objective for the fund you chose and why? Any risks are considered? What types of cryptocurrencies is the find going to invest in?
What you provided is kind of something wrong.
And I also noticed one interesting thing on the bottom of the main page. The sentence where you promise people the best experience. Do you know that there should be spaces after full stops?
How about hiring a proofreader before launching the website? What a shame!

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Is NapoleonX legit?

NapoleonX earns a trustworthiness rating of 63%

Generally safe, but check closely before sharing details.

Our conclusion: NapoleonX's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

Napoleonx.ai has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Napoleonx.ai has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • NapoleonX protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to NapoleonX has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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Overview of NapoleonX complaint handling

NapoleonX reviews first appeared on Complaints Board on Nov 23, 2018. The latest review BIPRO825RBINSS-3 was posted on Sep 18, 2020. NapoleonX has an average consumer rating of 1 stars from 2 reviews. NapoleonX has resolved 0 complaints.
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    11 rue de sèvres, Paris, 75006, France
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