Dear RF
May I suggest that you visit www.gpl-cc.com which will explain who Global Personals are and what services your card has been charged for. You may have joined one of our 7500 global online dating sites. It also explains what to do if you have been the genuine victim of card fraud.
Regards
support@globalpersonals.co.uk
When you subscribe to one of our sites, you are informed that it is a repeat billing subscription which can be cancelled at any time. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it. It also has copies of Terms and Conditions for you to read.
Regards
support@globalpersonals.co.uk
Of course our websites are not fake and we have a team of moderators who check all profiles to try and ensure that all our members are as genuine as we can determine. With over 7500 sites world wide though we cannot guarantee the credentials of all our members. We also have a legal, fair and consistent complaints process but if a member has used the site and the privileges of membership we are not always able to give a refund. If you would like to know more about who we are, why you have been billed and read our Terms and Conditions of membership, please visit www.gpl-cc.com.
Regards
support@globalpersonals.co.uk
Yes we do, all card transactions are verified through the bank screening services and we rely on them to validate card authenticity. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read.
Regards
support@globalpersonals.co.uk
When you subscribe to one of our sites, you are informed that it is a repeat billing subscription which can be cancelled at any time. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it including the correct cancellation process. It also has copies of Terms and Conditions for you to read.
Regards
support@globalpersonals.co.uk
All card transactions are verified through the bank screening services and we rely on them to validate card authenticity. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read.
Regards
support@globalpersonals.co.uk
All card transactions are verified through the bank screening services and we rely on them to validate card authenticity. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read. When you subscribe to one of our sites, you are informed that it is a repeat billing subscription which can be cancelled at any time by following the instructions on the website.
Regards
support@globalpersonals.co.uk
All card transactions are verified through the bank screening services and we rely on them to validate card authenticity. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read.
Regards
support@globalpersonals.co.uk
All card transactions are verified through the bank screening services and we rely on them to validate card authenticity. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read.
Regards
support@globalpersonals.co.uk
All card transactions are verified through the bank screening services and we rely on them to validate card authenticity. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read. When you subscribe to one of our sites, you are informed that it is a repeat billing subscription which can be cancelled at any time by following the instructions on the website.
Regards
support@globalpersonals.co.uk
If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read. When you subscribe to one of our sites, you are informed that it is a repeat billing subscription which can be cancelled at any time by following the instructions on the website.
Regards
support@globalpersonals.co.uk
All card transactions are verified through the bank screening services and we rely on them to validate card authenticity. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. Our telephone number has not be discontinued and is published on the website. It also has copies of our Terms and Conditions for you to read. When you subscribe to one of our sites, you are informed that it is a repeat billing subscription which can be cancelled at any time by following the instructions on the website. To unsubscribe simply means that you will no longer receive emails from us, to terminate your membership, South African members may go to the cancellation page on their sites and follow the simple instructions.
Regards
support@globalpersonals.co.uk
All card transactions are verified through the bank screening services and we rely on them to validate card authenticity. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read. When you subscribe to one of our sites, you are informed that it is a repeat billing subscription which can be cancelled at any time by following the instructions on the website. Australian members may cancel using the online service on the web page, we have already responded to Mr Mirga with instructions on how to cancel.
Regards
support@globalpersonals.co.uk
If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read.
Regards
support@globalpersonals.co.uk
Thank you for your post, salaamhearts.com is not a site owned or run by Global Personals, however if you wish to contact them I believe they post their ownership and contact details on the bottom of their webpage.
Regards
support@globalpersonals.co.uk
All card transactions are verified through the bank screening services and we rely on them to validate card authenticity. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read. When you subscribe to one of our sites, you are informed that it is a repeat billing subscription which can be cancelled at any time by following the instructions on the website.
Regards
support@globalpersonals.co.uk
All card transactions are verified through the bank screening services and we rely on them to validate card authenticity. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read.
Wiltshiregrump: Our websites carry all our instructions on how to cancel and these are quite clear and easy to follow. We publicise our IceBreaker service openly on the site but it only selects members in regions you have previously viewed. And yes we run over 7500 sites worldwide, the nature of those sites is fully explained when you join.
Lucy1512: We set up a continuous authority payment with your bank which you authorised at the time of subscribing, this payment is then controlled by your bank who will honor it until you cancel it.
When you subscribe to one of our sites, you are informed that it is a repeat billing subscription which can be cancelled at any time by following the instructions on the website.
Regards
support@globalpersonals.co.uk
All card transactions are verified through the bank screening services and we rely on them to validate card authenticity. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read. When you subscribe to one of our sites, you are informed that it is a repeat billing subscription which can be cancelled at any time by following the instructions on the website.
Dober is correct, however be aware that if you genuinely subscribed and claim that the payments were not authorised, the bank will investigate your claims and if found to be false could affect your credit rating or in some cases lead to prosecution.
Regards
support@globalpersonals.co.uk
All card transactions are verified through the bank screening services and we rely on them to validate card authenticity. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read. When you subscribe to one of our sites, you are informed that it is a repeat billing subscription which can be cancelled at any time by following the instructions on the website. If you contact us directly on the email below, remember to use your membership id or the email you used to register to identify yourself.
Regards
support@globalpersonals.co.uk
If you are having problems with your password or with cancelling your subscription, email us at the address below making sure that you give us your membership id or the email address you used to subscribe and one of our agents will deal with it for you. Our customer care policy is to respond with 48 hours, but normally we will respond quicker than that.
Regards
support@globalpersonals.co.uk
All card transactions are verified through the bank screening services and we rely on them to validate card authenticity. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read. When you subscribe to one of our sites, you are informed that it is a repeat billing subscription which can be cancelled at any time by following the instructions on the website.
Regards
support@globalpersonals.co.uk
All card transactions are verified through the bank screening services and we rely on them to validate card authenticity. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read. When you subscribe to one of our sites, you are informed that it is a repeat billing subscription which can be cancelled at any time by following the instructions on the website.
Regards
support@globalpersonals.co.uk
All card transactions are verified through the bank screening services and we rely on them to validate card authenticity. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read. When you subscribe to one of our sites, you are informed that it is a repeat billing subscription which can be cancelled at any time by following the instructions on the website.
Customers who ask for refunds will not always get what they want because they may well have used the service, we look at each case on merit and where a refund is due will issue it and when it is not we will not, as is our legal obligation. Our company policy is to reply to all complaints directly and treat each case fairly, consistently and most importantly within the regulations and laws we are bound by. We reply within 48 hours, to allow for weekends, but normally will respond quicker than that.
Steph5, if you are unsure of the reason why we did not refund you please contact us below.
Regards
support@globalpersonals.co.uk
All card transactions are verified through the bank screening services and we rely on them to validate card authenticity. If you are unsure of the reason why we appear on your credit card statement go to this website www.gpl-cc.com, it will explain who we are, why you have been billed and what you should do about it if you think you have been the genuine victim of card fraud. It also has copies of our Terms and Conditions for you to read. When you subscribe to one of our sites, you are informed that it is a repeat billing subscription which can be cancelled at any time by following the instructions on the website.
Regards
support@globalpersonals.co.uk
I cannot speak for your individual circumstances as I cannot identify you from this correspondence, but like all subscription services, when you sign up you will be given a selection of options and this works quite correctly, e.g. if you select one month you will only subscribe to one month. If you subscribed for six months you would have been notified as such and there would be proof that you pushed the six month button. With regarding cancelling your subscription, we are bound by the legal regulations and if you did use the service we are entitled to uphold the subscription.
If you would like to know more about who we are, why you have been billed and read our Terms and Conditions of membership which are published on all our sites, please visit www.gpl-cc.com.
Regards
support@globalpersonals.co.uk
