Global Nutrition reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Global Nutrition
Welcome to our customer reviews and complaints page for Global Nutrition. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Global Nutrition.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Global Nutrition's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Global Nutrition, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Global Nutrition. Your feedback is an important part of our community and will help others make informed decisions.
Customer service nightmare
I don't know where to start. This is a "nutrition" company that cleverly lures people desperate to lose weight with promises of free trials that then turn into "VIP" memberships that automatically ship overpriced supplements to you every 45 days. That's not illegal, and I can admit that I was silly enough to fall for it. What is not ok is the following:
1) They enrolled my in 2 VIP memberships so I get billed twice a month but when I called customer service they denied this and refused to cancel my 2nd membership because it "didn't exist". Even when I provided order numbers and billing dates the woman argued with me and told me that I only had one membership and if I was getting double shipments then the extras were mine to keep for "free".
2) Their invoice clearly says that if you wish to cancel your memberhsip you can email them. I did so repeatedly wiht no response and the charges continued to pile up. When I finally called see #1 above.
3) They raised the price on their product without informing club members due to "difficult economic times".
4) Customer service, when not calling me a liar, continually hectored me about delaying my shipments or switching to another product instead of cancelling.
This company is not respectful of their customers. They are either non-responsive or incompentent when it comes to customer service requests. I am sure that I will continue to receive and be billed for their products despite my many and various attempts to cancel membership.
The complaint has been investigated and resolved to the customer’s satisfaction.
Rip off
DON'T TRY IT! THIS IS A RIP-OFF!The website leads you to believe they are offering a free sample of their product for $3.95 shipping/handling only. When I received the free sample, there is a note on the invoice that they would be charging my credit-card or bank account for the remaining $79.90 to complete payment. What happened to the “FREE SAMPLE”? They also automatically enrolled me in auto-ship where they would charge me $79.90 every 45 days to send additional product. They aren’t satisfied with stealing your money once; they want to continue till they have it all. After doing additional research on the web, I see that this is a normal practice.
The complaint has been investigated and resolved to the customer’s satisfaction.
Just like everyone else, being scammed by this company.
Received a call and collection letter for $79.90. Could not reach by phone or e-mail to get a number for returning. 30 days have passed so last gal would not give me a number.
My bill will go to collections and be reported to the credit bureau if I don't pay. What should I do?
To: Andrew
We apologize for the inconvenience you have experienced with us. We would love to assist you. The offer it seems like you signed up for, was a free 21 day trial. It's a buy now pay later offer. Here are the terms and conditions of the offer that you must agree to place an order with us.
Free* 21-Day Trial Terms and Conditions:
Start your FREE* 21-Day Trial now to receive two, 30-day supply bottles of Acai Berry Edge. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this super cleansing product for yourself.
When you notice significant results, do nothing. You will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 33% savings! But, if you decide that Acai Berry Edge is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from your date of purchase to return the unused portion of Acai Berry Edge for a 100% refund of your purchase price (minus shipping & handling).
Plus, if you decide to keep Acai Berry Edge, you will also receive a FREE membership in the Acai Berry Edge Club. This means you won't have to remember to reorder, and you won’t run out of Acai Berry Edge right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you’re scheduled to run out, at today’s low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at [protected].
Please contact us at [protected] we are here Monday through Friday from 7am to 7pm and Saturday and Sunday from 8am to 5pm.
Hope to hear from you soon.
Supervisor @ GNS
unauthorized charges on credit card
I ordered a trial sample and give my credit card for shipping and now they are charging me for stuff I have never ordered. This is faud and I am sick of them taking money from me that I have NOT authorized. Can you do some thing?
The complaint has been investigated and resolved to the customer’s satisfaction.
To: Susan Pond
Please contact us at [protected] so we can gladly assist you. We are sorry you had such a difficult and bad experience with us. We would like to offer our assistance and rectify the situation.
Sincerely,
GNS Supervisor
I ORDERED FOR A FREE TRIAL OF SLIM SEDUCTION AND NOW THEY WANTA CHARGE MY CARD FOR 2 BOTTLES A MONTH AND I DONT EVEN WANT ANYMORE AND WHAT IS WRONG WITH THIS COMPANY THIS IS FRAUD !
I would like to cancel what ever this VIP thing is, I ordered 1 order now i have five bottles of this stuff I'm not paying for all these bottles I only wanted to try the stuff not buy the whole factory, please do not send me anything else if you will give me a return authorization number I will return every thing you have sent me.
My credit card was just charged by GNS for products that I did not order. After trying to cancel membership that I did not sign up for using a email address that the company provided, I just learned that the email address does not exist... I am canceling my card immediately!
I have complained previously about this product thinking that it was something else and now finding out that it is not, and I'm resending the order back to you and would like a full refund of the purchase price. Thanks
I seem to have ordered the wrong product and would like to cancel the membership and I'm going to send back the supplements and would like resend my membership.
I feel im being pushed into a purches i did not want. i was under the impression that i was getting a free trial offer but now i am being informed that they are going to draft my accout for something i never ordered. i have closed my account because of scams like these, please cancel my order.
I am being pushed in to a purches i did not want. i was under the impresstion that i was getting a free trial offer but now i am being informed that they are going to draft my account for something that i did not want.
Also I need to get a return number for the Acai Pills. I did not state this in my recent e-mail i just received them on March 14, 2009 and they were ordered on March 9, 2009
Thanks again,
Yolanda McDowell
My Husband ordered me the Acai diet pills and i am not able to take them due to a medical problem, so i am sending them back for a refund and i wish to not receive anymore.
Thank you,
Y. McDowell
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