The complaint has been investigated and resolved to the customer’s satisfaction.
While we were vacationing in Aruba on September 24, 2007 we entered in good faith into a contract with Royal Holiday Club with a purchase price of $ 9, 752.00 and a closing cost of $700.00. We were told that we would be given an additional 1500 points to the 20000 points that we had coming to us. Only to find after the closing of the contract that we had to...
The complaint has been investigated and resolved to the customer’s satisfaction.
Americredit recently repo'd my car. I was shocked to wake up one morning and see a missed call on my cell phone @ 3am. I wondered who would have called me @ that hour. I didn't recognize the number of the missed call. I listened to the voicemail. It was mortifying to hear a man's voice on the other end saying, 'Cass, I'm here to repossess the vehicle! You...
The complaint has been investigated and resolved to the customer’s satisfaction.
I agreed to a 18 month contract with Dish Network in February 2007. On the day that the technicians came to set up my service, when they were done, they weren't even out of my drive way and I called customer service to find out how to put my parental locks on. While the technicians were STILL in my driveway, there was already to adult PPV movies charged to...
The complaint has been investigated and resolved to the customer’s satisfaction.
We went to City Auto Wholesale around 2 weeks ago and purchased a 1993 Acura Integra from Chuck. We were merely looking for a second vehicle to get us around, that we could pay off quickly and use while we reestablished our credit. The day we purchased the car, the battery was dead. They told us it had been sitting for a while and there was nothing wrong...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was 1 day late for a payment and not only did I receive 3 calls from them...my references that I had placed were all called and harassed and threatened!!! They told me I had a 6 day grace period..B.S. Wouldn't recommend them at all!!! They have called family members and co-workers! They have given my information out to other people and have violated the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been a State Farm Client for 50 years without break. I was a State Farm employee for 5 years then a State Farm agent for 29 years. State Farm has announced they are cancelling my condo policy and sent me an impersonal form letter with many mistakes in it. Most of my fellow retired State Farm associates have dropped State Farm for better companies. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
We ordered a washer dryer and dishwasher. Keep in mind we have to work to be here for delivery. First delivery show up 2 hours late and dryer is vented incorrectly so they have to send it back for correction. Called center to arrange redelivery of correct unit and he tells me they will have to refund me and I will have to go to sears and repurchase entire...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a free sample. I only had to pay s&h. I just got an e-mail from them stating that they have sent part two of my shipment. There was no part two. I ordered a sample with no strings attached. I cannot get in touch with them. My bank gave me the phone number 888-360-6661. It rings four times and then it just stops. The company is also affiliated...
The complaint has been investigated and resolved to the customer’s satisfaction.
Apparently this company keeps enrolling me in some club membership that I have called multiple times to cancel. Every time I think that the problem has been fixed I have another charge of almost $40 show up on my credit card. The last time I called they told me that there was nothing that they could do because they were having "technical difficulties" and...
The complaint has been investigated and resolved to the customer’s satisfaction.
Good luck getting ANY level of customer satisfaction from Car Toys Extended Warranty!
They are IMPOSSIBLE to deal with and "customer service" does not exist whatsoever!
They actually made me regret leaving the repair service of Qwest!!! Now THAT'S bad!
I happily purchased 4 cell phones from Car Toys last February, but have now had 3 opportunities to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm really disappointed of my bad experience with the Radio Shack Customer Service. I sent my MP4 Creative Zen for Service at Radio Shack, the customer service specialist made sure to write in the receipt describing the device status that it only had little few scratches on the screen, when I received it at the store after being served, it had scratches at...
The complaint has been investigated and resolved to the customer’s satisfaction.
I work at the Ingles in Winder Ga. There are a lot of nice people there, but the store manager is terrible.
First this store doesn’t believe in evaluations.
Nobody ever gets a raise. They people working there for five to six years without a raise since they started. Then Mr. Wages cuts everyone’s hours pushes his dept managers to get more production...
The complaint has been investigated and resolved to the customer’s satisfaction.
Well I had my new glasses handed to me March 21st, not even 2 weeks later my glasses are spotty and it seems as if the glare resistant stuff had chipped off. I go in and a manager gives me this BS of a story saying that I scratched it and it is my problem yada yada yada... So I call corporate and yes you may ask what day today is and it is April 24th and...
The complaint has been investigated and resolved to the customer’s satisfaction.
Primerica did not convey proper business protocol when receiving my term life application and during the determination process thereafter.
1) They would not provide a copy of the application they took from me after the interview 2) They would not provide specifications or paper work related to how they determined rates for their customers after the...
The complaint has been investigated and resolved to the customer’s satisfaction.
F150 towed to Pepboys store 697 in Albuquerque, NM because entire right front brake was destroyed.
First thing Asst Mgr Abel Nevarez asked what is wrong! "Give me some parts so I can enter the order." After order entered mechanic went and put down all needed parts. I also asked for an alignment.
Job promised at 1:44. Done at 3. Reasons: waited for long...
The complaint has been investigated and resolved to the customer’s satisfaction.
They got themselves an attorney to represent them from Minneapolis. I am deaf and disabled so of course I could not attend a hearing about an account that had unauthorized payments taken from a credit card years ago.
They got a judgement and froze my bank account and withdrew my the remainder of my social security disability check. Sent them my 1099 a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was planning on selling my terminator scooter on Craigslist, but in lieu of recent events, have decided that would be a BAD idea. I've read a lot of electric scooter recalls involving similar problems and similar scooters being recalled, but this was a real nightmare.
I plugged my scooter in to charge it. I left it charging in the garage and preceded...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been trying to resolve a dispute with Dish Network since early February 2008. The date of this letter is April 22 2008. My son is disabled and on Social Security Disability and I am his assigned payee from Social Security. I pay all of his monthly bills and his payment history for the last 4 years is totally spotless. One of his receivers went out...
The complaint has been investigated and resolved to the customer’s satisfaction.
Recently my wife learned that la fitness has been withdrawing funds out of one of our accounts since 2005. They have on record of me calling several times complaining yet, they have continued to withdrawal funds. As a result my wife went down for a face to face to get this resolved, jennifer (club mgr, was very respectful & courteous) but doug sanches who...
The complaint has been investigated and resolved to the customer’s satisfaction.
The Production team at 360training has been superb in the past, full of bright, talented people with a passion for doing their jobs well. However, regardless of all of their best efforts, the e-learning courses coming out of 360training remain a very poor product due to management's incompetence and emphasis on fast, cheap products. No Director of...
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently booked a fight through Orbitz to Norway. I got insurance because of the weather in Norway, and the possibility that the airports would be shut down, and so I wanted a little protection from flight changes. Instead my plane (NWA) leaving Charleston, SC had a brake problem and the flight was delayed 1 day. I ended up losing a hotel room for a day...
The complaint has been investigated and resolved to the customer’s satisfaction.
I called on the 14th day of the 15 day trial period to cancel so I would not receive their auto shipment which is $159.95. This is what their Terms&Conditions state: Cancellation instructions: If you wish to cancel your membership within 30 days from original sample request, just follow these simple instructions to ensure that your credit card will not be...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had my hair colored at regis and it was a total disaster. I called them and they basically told me too bad!!! I could not get a refund nor did they offer to re-colour my hair. Please don't use their services and they offer no support when things go wrong. They put all the blame on the consumer and don't accept any responsibility on their part. My hair...
The complaint has been investigated and resolved to the customer’s satisfaction.
Sears will never earn my business again. I have had problems before but this is it. I cancelled my Sears card sometime ago due to a bad experience. I placed an order online for the Bowflex #14689 on 4-16-08. On 4-23-08 I had not received any confirmation so I called customer service. They told me my order had been cancelled (nice to know). Due to the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was selling on ebay and using paypal for several years, I mainly sell during the holiday season.
On Dec 10, 2007 I sold an item that sold for $25.00 I promptly shipped out an got a tracking number, I keep all receipts, tracking numbers on file for problems that do occur during shipping. Two weeks later the item was returned back to me with "return to...
