NCO Collections reviews and complaints
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Over 15 years ago, Sears posted a credit complaint against my credit saying I owed them money. I research and they had some guy who has a similar last name - but different mailing address, different account number tied to my social security number. Contacted Sears and was told it was taken care of. 15 years later, being harassed by NCO for the same charge. Want to sue Sears! And NCO! What to do? I was told that this was handled over 15 years ago and now NCO calls me over and over again, even though I told them it's not mine
Company Business Name: NCO Collections
Country of complaint: United States
Website: ncogroup.com
The complaint has been investigated and resolved to the customer’s satisfaction.
Stay away from this cold blooded company!
NCO collections has no regard for their fellow man nor the rules and laws we have had to make in order not to be abused by cold blooded companies like theirs.
13 phone calls in less than 10 minutes after being told what a low life piece of crap I am. I contacted the debtor Choice One communications and began payments. The phone calls did not stop. This is Monday and today I heard more abusive language.
NCO would easily throw us back into the dark ages if they had the chance, with absolutely no regard for their fellow man, or the society they live in.
Country of complaint: United States
They have called several times asking for a person who does not live here and I have never heard of. They promise each time to remove my phone number but then after a few months they call again. I advised them that there is no one of the name here, I have never heard of the person and they are harassing me. The stated they would remove my phone number from their data base (again). Do I have any recourse against them?
NCO have been calling my house 3-4 times a day, asking to talk to Ruth or Nancy.there is noone here by those names, and I told NCO to stop calling because they have the wrong # and they said no they don't and they won't stop the calls until they talk to Ruth or Nancy.
I have had this phone # for 5 months.
I'm on hold with NCO as I type this... they took money from my bank account and now it is overdrawn and they had no court ordered garnishment what so ever!All they keep telling me is that they cannot access my records for the 10th time I have called now today! These people are seriously going to hell! I will sue them if I have to I don't care, an attorney would find this practice VERY tantalizing to take on.
I work collections, and I have received collections calls from NCO. Now the debt they are calling on maybe me but Im not sure. I advised the rep that called that I needed something in writing letting me know what it was about because I'm a victim of ID Theft and that my lawyer is sorting things out. The rep Willie has a Barry White toned voice, and at first I thought that maybe he seemed "scary" because of his voice. This morning he called me again being very rude and nasty and hung up on me twice. I informed him that I do the same kindof work that he does and that for 1 he isnt following FDCPA rules at all. This guy calls at least 6 times in a week leaving messages and everything. I'm at work like he is, so of course I cant answer every call but it doesnt stop him. Seems like not answering adds fule to his fire. Some of them are really terrible people and it makes it harder for the ones like me that really like to assist people in correcting issues that came up.
Who is NCOs head of compliance in Horsham PA? Who is their legal rep? I think lawsuits may be in order.
Good Info Jeffl64, NCO is playing dirty pool with me and I'm about to make them my pet project, I needed a hobby.
by doing research, i found out, if you send them a registered or certified letter, stating you wish NO FURTHER correspondence with them and say, you want no calls at work or home, they have to comply. they are then allowed one MAILED letter to you. if they persist, document person spoken to and time and date of call and you may be eligible for a settlement, including attorneys fees. google search debt collection laws and allowed practices, of something along those lines and you should be able to find answers
hello . i am a former employee of NCO ( No Concience Organization) . let me start by making this clear --> i was NOT in collections ... Ok, now, as to all of the complaints i see here, Most of them are 100% acurate, adn the rest i cant comment on as i never had dealings with this. However, some people here talk like every employee there is evil ( just like the company) but this is not acurate. One person complains that "we" ( we as in employees) dont remove phone numbers of people who have nothing to do with the debt request it, but i have personaly removed MANY number from the system upon request, only to discover latter that the system which confermed the removal, did not remove it. This is one example of the COMPANY doing thing to make sure the employees have no control over such things. And by the way, the COMPUTERS tell "us" who to call next, and we HAFTO make that call or we get in trouble as it is all logged. Infact, I was "told" by the computer MANY times to call the same people 5 times in a single day, even though i had actualy ALREADY got ahold of someone. Now i do understand that YES there are truely terable employees at NCO, they hafto hire the lowest of the low, cuz every time someone like me gets hired, its only a matter of time befor they quit. And before i quit, i fought berry verry hard to bring a union into the callcenter in my area to help bring up the horible working conditions and ethics. There is a union there now, but i still quit out of princaple. i can only hope things are better. When i was there, there was multiple mold scares, rate infestations, fires, 1 bomb threat ( probably a pissed off employee fed up the the bullshat) and at least one carbon monoxide leak, for which the higher up left the building, but we where told nothing was wrong and jkust to keep working. I nearly got fired for getting curios and wondering out to see why all the managers where gone and discovering a firetruck outside. realy nice to know your boss would let you die to make sure the calls got placed. Once u r hired at NCO u quickly learn that you make the minimum calls per hour AND you collect ( or in my case sell) enough product per hour, or you are FIRED, no ifs and or buts, no excuses, that is a verry stressfull way to work, I can see why even a decent employee could crack under such stress and become earitable and even angry sounding on the phone, though "you" do not deserve to be on the recieveing end of such break downs. and for the reccord, I had 1 person angry with me when they called and ONLY becuz i am not american and they thing canadians are steeling all thier work. other than that, i got compliment many times daily about my helpfullness. U may not know your even talking to NCO when they call or you call them, NCO is not just collections, but yes, they are just EVIL.
People, there is a simple way to get NCO to stop calling you. PAY YOUR BILL. You go on and on about the laws allegedlly being violated by this company while totally disregarding your own breach of contract(s). If you do not want to be called by a debt collector then PAY YOUR BILL.
So easy a caveman can do it.
I DO NOT have an account with NCO! They call me 4-5 times a day asking for Brian Graves. I do not know him and I moved here and have had this number for three years! I have asked to be taken off the list and the calls continue!
They tell me they are removing the number from the list but do not, what is the solution? Hire a Lawyer? I am tired of the harrassment!