Having problems with Primus.ca?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Primus.ca reviews first appeared on Complaints Board on May 9, 2008. The latest review Customer service was posted on Aug 5, 2021. The latest complaint Customer service was resolved on Aug 05, 2021. Primus.ca has an average consumer rating of 3 stars from 71 reviews. Primus.ca has resolved 28 complaints.

Primus.ca Customer Service Contacts

+1 877 422 6395 (Wireless Sales & Customer Support)
+1 800 370 0015 (Technical Support)
+1 800 806 3273 (Customer Care)
5343 Dundas Street West, Suite 400
Toronto, Ontario
Canada - M9B6K5
Mon8:00 AM - 9:00 PM
Tue8:00 AM - 9:00 PM
Wed8:00 AM - 9:00 PM
Thu8:00 AM - 9:00 PM
Fri8:00 AM - 9:00 PM
Sat8:00 AM - 5:00 PM
SunClosed

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Primus.ca Customer Service. Initial Primus.ca complaints should be directed to their team directly. You can find contact details for Primus.ca above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Primus.ca. Discuss the issues you have had with Primus.ca and work with their customer service team to find a resolution.

Primus.ca Complaints & Reviews, Page 3

Primus Canadapreauthorized payments

Never sign up for preauthorized payments to your visa account! I cancelled my primus home phone and returned my modem by canada post. (primus sent me the canada post postage) canada post did not deliver the modem and primus has charged me $112.00 for the modem. Since this is charged to my visa, I called visa to reverse it and visa refused. I have to provide proof of delivery before visa will reverse the charge. Canada post is looking for the modem. If I was not on preauthorized payment I would not be forced to pay for canada post's mistake! To add insult to injury when I have called the visa dispute department I have received a lecture on preauthorized payments. I am now not using visa!

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Primus Canadaextra hidden fees

    As discussed on phone with Supervisor on Dec 14, 2010 termination fee was waived. Modem is being mailed back paid by customer. Representative agreed to no termination as account was cancelled within 30 days of start of service. There is a cancellation fee of $75 on billing. They charged for 2 month of service not one.

    It took over 3 weeks for service to begin. We were moving at end of December and there was a "move" fee. A fee for mailing back the modem. A fee for cancelling. A fee for a paper bill. A fee for UPGRADING services-we wanted to be broadband not local and rep wanted an upgrade fee.

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Primus Canadabad product and no refunds

      In July of 2010 we decided to go with Primus for our telephone service. What a mistake. Over the phone they assured us that with a modem they could deliver a good and efficient phone service. We tried this out for about two weeks. When we dialed we got wrong numbers or a voice telling us that long distance applied, which was not true. Also we couldn't use the telephone numbers we had stored in memory as that would for sure give us the wrong connections. We were told we had to dial slowly. That too gave problems. After two weeks, on Aug. 3d, we cancelled our service.
      We sent the modem back that same day. We had to pay
      for the month of July and August, a total of $60.44.
      Then in October were suddenly charged $180, 54 as according to them we didn't return the modem.
      We phoned them and were promised a refund. To make a long story short, we have phoned them 5 times and still haven't received our refund., and it is December!!
      After each phone call we were promised a refund.
      I have been waiting for hours on their customer service phone line, listening to their annoying music. At one time they put me on hold only to find out 30min later, when I dialed again, that they had left for the day.
      Don't deal with them!!!

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        Primus Canadavery rude service

        I telephoned Primus Canada whose customer I am for their triple value bundle. I've noticed they are never easy to get over the phone for any customer service. Today I got a male employee named Roger who was very rude and impatient and gave sometimes wrong information, then had an attitude if we asked him to repeat or clarifie something. Positively obnoxious attitude. You would do well to give better customer service or risk losing your clients.

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          Primus Canadatotally useless company

          I made the stupid error of trying to save money on my home phone and fell into the primus canada trap.
          My horror story began in february of this year and is still ongoing.
          Their "bell" technician arrived to change my phone lines over from rogers to primus (little did I know they used bell lines.. Had my fill of bell years ago). After spending 3/4 of an hour listening to the bell technician tell me how he could save me so much more money by switching my household over to satellite, bell internet and bell phone on a bundle, it turned out that he did not disconnect the rogers junction box that fed the phone lines to my entire house, he reactived a dead bell line that was in the former office of my house (which had been cut and dead for over 20 years), which only supplied that particular connection. He left the house without my knowing that this is what he had done.

          Two days later, having received absolutely no incoming phone calls (and ironically enough, not having had to make an outgoing one), I picked up my phone to discover it was dead. I went to the phone in the bedroom.. Dead as well. Then to the hardwired old dial phone on the wall, which was as well dead. That was when I figured out what he had done.. That was the beginning of the nightmare with primus.

          I will not bore you with the details of the countless hours of emails, sitting on hold for a customer service rep, listening to their excuses of "we sent out a technician and that's all we're responsible for so perhaps you'd like to call your own technician in for about $200 to rewire your outlets in your house and maybe we'll apply that to your bill to help you".. And then the promises.. The endless "no ma'am because this was not satisfactory, we will allow you to disconnect your service since it's only been 2 weeks and we will negate all charges and waive the $60 disconnect fee" and then the invoices.. The threaten to send to collections invoices.. The promises yet again by a csr that "no ma'am, your account shows that you owe nothing, we will inform the credit dept of that".. And then more invoices.. And "sorry ma'am.. But that was never completed and now we need to charge you the disconnect fee because you didn't give us 1 month notice".. And more time on hold, talking to csr's, promises of "i'll call you back this afternoon"..

          Warning all.. Steer clear of this scam of a company.. I'm still fighting this and have 1" of printed out emails and notes dating back to day one.. And even as late as yesterday [protected]) was promised that someone would call me that day to straighten this out.. Nothing...

          Run while you can..

          I'm back with rogers.. Happy.. No issues.. So what if it costs a tad more..

          Add your opinion

            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

            We are here to help

            • 16 years' experience in successful complaint resolution
            • Each complaint is handled individually by highly qualified experts
            • Honest and unbiased reviews
            • Last but not least, all our services are absolutely free

            Primusbad service

            The small business where I work had been using primus for long-distance and toll-free calling for years before I got there.in my position, I went through and reviewed all of the company's financial billing and eventually got to primus. Compared to other long distance companies, they had higher rates as well as numerous fees tacked on for little apparent reason; combined, I was able to save our company about 30% in phone costs by switching away from primus.

            Unfortunately, primus didn't fully cancel the business account when I called, so we kept receiving bills. I called back again to cancel the whole account, and they canceled other numbers. But I got another bill for $4 and change. I called back and they said they had recorded the cancellation as happening on a later date than when I called (twice) so we had to keep paying. I told them that made no sense since other lines had been canceled and I specifically said to cancel all of them and not just some of them, so why would only a few be canceled and not others?

            So i'm pretty unsatisfied with primus's incomptence and would not recommend them, unless you don't think you would ever switch companies if rates get too high.

            I hope the last bill is really the last. But I won't know for another few weeks.

            Add your opinion

              By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Primus Canadaservice

              I was with primus canada for a year and a half and there service was terrible. The company is not capable of helping with consumer complaints such as internet interuptions and phone static. They have too many technicians who dont have a clue what they are doing. The only time they try to help with your service if you threaten to terminate contract. I highly doubt will be around for a long time as they have no idea what to do when presented a problems by consumers. I wqould not recommend this service to my worst enemy.

              Add your opinion

                By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                • Ro
                  Rob Blythe Feb 15, 2009

                  WARNING!!! Do not deal with this company!!! I have had so much trouble with this company I could write a book on them. It started from the very beginning when I didn't receive my phones for a few weeks, I should have stopped my service right there. I won't go into all the other details but I will be changing providers as soon as my contract runs out. I have never, not even close, dealt with a company that had such horrible service.

                  0 Votes

                The complaint has been investigated and
                resolved to the customer's satisfaction
                Resolved
                Primus Canadadisconnect without warning

                They disconnected my phone for 4 days without warning or phone calls while keeping 250.00 deposit in there account. Obviously the 250.00 deposit they collect from various costumers is just to make money on intersest otherwise they could have used it instead of disconnecting my land line without warning. Shame on you primus I hope people will see this and learn about your illegal practice.
                Thank god we have the internet to voice our complaints and let know other fellow canadian about it.. Unlike the old days you can't just suck up peoples money the way you want knowing that we don't have the time and money to take you to court.

                Add your opinion

                  By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                  • We
                    Wendy Peters Jul 26, 2014

                    My husband and I both have Primus email accounts and they have both stopped sending and receiving. At first, I thought it was because I was in another city but learned that my husband's account also wasn't working at home. In the meantime I can see tons of mail activity going in and out but I have no idea where it's going since it certainly doesn't end up on my Primus Webmail account.

                    Could someone explain why this might be happening and how it can be resolved?

                    Much appreciated.
                    Niagara-on-the-Lake, Ontario

                    0 Votes

                  The complaint has been investigated and
                  resolved to the customer's satisfaction
                  Resolved
                  Primusnot working on a long distance

                  Well... I have primus as a long distance provider on many phone lines on of which is a fax line. The long distance fax line only works about 5% of the time, I have emailed and telephoned and all I ever get is a response that they will fix it.. It never has been fixed yet they still manage to bill us. I have asked that the complaint be accelerated to a supervisor three times and there is never one available and no one ever calls back.

                  I emailed this morning in response to an "i'll fix it soon email" that I wanted a supervisor to call me... Nada

                  I called (india) and was told to try the fax now and call them back... Nada. Called back and got (india) and asked for an excellertaion and a supervisor... None available but "one will call you within 24-48 hours" that won't happen.

                  Dismal service! They are about to loose a dozen accounts as a result!!

                  Add your opinion

                    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                    The complaint has been investigated and
                    resolved to the customer's satisfaction
                    Resolved
                    Primus Canadawill not return over payment

                    I cancelled my internet and home phone service back in july after terrible internet service. I returned 2 modems to primus as instructed.in september, they proceeded to remove 124.67 from my bank account to pay for the modem. I called them, they said - "oh yes, you did return the modems. Sorry." my problem? They have still not returned the money. After several phone calls, I was told 2 - 4 months to get the money to me. "be patient"..."it is policy..."

                    I am furious!! They will not let me speak to anyone above a customer service supervisor. I feel trapped and without answers...

                    Primus sucks!!!

                    Add your opinion

                      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                      The complaint has been investigated and
                      resolved to the customer's satisfaction
                      Resolved
                      Primusregular charges without service

                      Primus leaves off fixed charged automatically charged to the account whether or not long distance charges are used.

                      When I realized they were about to charge me $30 to cover $2- worth of long distance calls, I immediately cancelled the service. To be able to do that
                      Cost another $8-

                      This is penny-ante stuff — but this is the kind of outfit you are dealing with here. They've automated whatever they can — and they pick your pocket without even pretending to give you a service in return.

                      Any special offer these guys make is loaded. Read the fine print. They don't know what rendering value means. The supposed savings are bogus.

                      3 months of long distance service — during which I made 8 short calls worth 2.25 becomes a bill for $38. The primus experience —

                      Add your opinion

                        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                        The complaint has been investigated and
                        resolved to the customer's satisfaction
                        Resolved
                        Primus Canadastay away from them

                        Activated home phone service in october 08 via telephone call to primus csr. Never advised of any term committment requirement, never signed any term committment and never received any contract of service.

                        Requested and received calling cards but the cards were unsecure. If lost anyone could use them (no secret pin) and primus could not fix this.

                        We requested an unlimited canada/us long distance plan for which we were billed $19.95 monthly. Started getting bills including the $19.95 for the ld plan 'plus' charges for all long distance used in the month, as well.

                        Had to call 'every' month to get bill corrected, wait on hold forever to speak to someone but they were unable (competence) to correct the problem.

                        Finally cancelled the service out of frustration and am now being hounded for an early cancellation fee and $9.95 for long distance service used in the last month despite the fact that they were paid $19.95 for the 'unlimited' plan.

                        These people will not listen to reason and, I believe, think they can bully you into paying money they are not entitled to in order to stop the harassment.

                        Stay away from them!!! They are bad, bad news!!!

                        Add your opinion

                          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                          • Ja
                            jantien Dec 04, 2010
                            This comment was posted by
                            a verified customer
                            Verified customer

                            I wish I had read this before I signed up.
                            Now I have been waiting for two months for a refund of $180, 54 for a modem that I did return. Five times they have assured me I will get it but not the full amount. Only $168, ..
                            Don't ask me why only so much or when I'll get it!!

                            0 Votes

                          The complaint has been investigated and
                          resolved to the customer's satisfaction
                          Resolved
                          Primusinfringement of privacy

                          To say that primus' customer service is apalling is an understatement. They have absolutely no respect for the privacy (and safety) of their customers.

                          I signed up three years ago with primus and brought over up my already unlisted phone number. However, despite my payments to keep it unlisted, they published it in two consecutive phone books.

                          One year after I initially signed up, I discovered my number and address were printed in that year's phone book. I immediately emailed primus customer service department to which they confirmed that I had in fact been paying for an unlisted number. Nothing was proposed to rectify the incredible inconvenience of this misprint.

                          Documented via email, primus finally agreed, at a minimum to have my phone number and more importantly, my address removed from canada411. Ca. 7 months later it was still not removed from the internet. When I complained again and told them I would likely have to move because my address was now public (and even threatened legal action), I finally got my first apology. However, the only compensation they would offer was a $10 discount off my next bill.

                          Then, after all of the months of waiting for them to remove my contact information from the internet, I was told that it was up to me to contact canada411 to have it removed myself. They would not do it for me.

                          One month later, 8 months after I had informed them of their error, they published my phone number and address in yet another telephone book! That was after almost 2 years of paying for my number to be unlisted.

                          Over the last year, I have made multiple requests for a manager to call me. Although promises were made on multiple occasions, I have yet to speak with one. From the day I signed up, I continued to pay for an unlisted number until just recently when I was finally able to relocate to another address and cancel my service.

                          Most unfortunate that they could not have shown a little bit of remorse or sincere desire to rectify the situation. This happened to a friend of mine with her service provider and they handled it so well that she retained her phone service with them.

                          Additionally, if you have any desire to ever speak to any of primus' customer service reps on the telephone, you should expect incredibly long wait times to the point that you eventually give up and just deal with the issues you are have been handed.

                          Add your opinion

                            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                            • Mi
                              Michelle 22 Nov 10, 2009

                              I was finally able to "resolve" this with a manager. To make matters worse, it was also uncovered that I was overcharged on my final bill. Unfortunately the most they would credit me was $50 for the huge inconvenience I was handed. Hardly makes a dent in the expense of moving in addition to the two years of fees I paid for unlisted service.

                              It's too bad these big companies are well aware that the legal fees to fight them wouldn't be worth it in the end...at least not financially.

                              0 Votes

                            The complaint has been investigated and
                            resolved to the customer's satisfaction
                            Resolved
                            Primus Carewon't pay for repairs

                            I bought an extended warranty when I bought my kia rio cinco new. The warranty company, primus care, won't pay for the engine repairs, 78, 000 miles, because I did not replace the timing belt at 60, 000 miles. Kia, is also refusing. Are there any class action lawsuits going on against either primus, or kia? Or, does anyone have any knowledge of leverage I can use against them?

                            Add your opinion

                              By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                              The complaint has been investigated and
                              resolved to the customer's satisfaction
                              Resolved
                              Primus Canadabad services

                              Just want to share my experience with everybody with primus canada services in canada...
                              I supposed to switch my home phone service from rogers wireless to primus canada on aug 28, 2009. I supposed to have someone come to install the home phone on that day but the waiting time from 8:00a. M. To 5:00p. M. But finally no body show up then I called to primus canada on monday aug 31, 2009 to clarifly. Ann (from primus's saled rep) said they came already but nobody there. I was so angry already the first i'll been waiting for whole day but no one come (why they don't call me whatever). Ann's sound like nobody there. (like my fault) but why I called on monday if I wasn't at home. Second, her sound never give me a chance to say only she kept on talking. I felt it seems she give me a business more than I give... So she said have to be re-schedule for someone to come. How can I spend whole day to wait (not going out) again. Then I called up want to do a complait with a supervisor. But the process time I took 30 mins to wait each time until the supervisor name called mr. Savinver... I spoke to him not more than 3 mins then he hang me up. Although, the price from primus canada is better than what I had now. But after this I prefer pay more but I won't taking primus canada anymore...

                              Add your opinion

                                By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                                The complaint has been investigated and
                                resolved to the customer's satisfaction
                                Resolved
                                Primus Canadaunauthorized billing

                                Hey, i've been getting bills for long distance service from primus when I never even signed up for their service.

                                When I got the first bill, I phoned them right away and said that I had never signed up with them. His response, "yes, you did." after further "no I didn'ts and yes you dids" I said to offer me proof that I had ever signed up with them. He said that I had agreed on the phone, so I asked him to find such a recording as they record all such phone transactions and told him i'd wait.

                                After a few minutes he came back and said that there was no recording and then he said, "so do you want to cancel the service?" I said, "no I don't want to"cancel" the service because I never signed up in the first place. So he finishes off by telling me they'll be sending me a closing statement of what I owe.

                                I'm pretty sure what happened is that one of their phone solicitation people simply decided to sign me up even after i'd said no just so he could gain a commission. But, even with no recording of my agreement to sign up with them, they're still insisting that I did sign up.

                                Add your opinion

                                  By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                                  • Je
                                    jenipou Oct 19, 2009

                                    They did the same to me, now im getting a monthly E-bill, and all i did was call them for info on their services! they asked for my info for them to check if services were available in my area, and i clearly said i dont want to subsrcibe now, just want info on prices and such, and she assured me no problemes, I think im gonna have to take to court, its ridiculus!!! they are charging me and i dont have any services from them, a tech was never here, just me who called for info, i feel harrasssed to the fullest!

                                    0 Votes

                                  The complaint has been investigated and
                                  resolved to the customer's satisfaction
                                  Resolved
                                  Primus Canadafraud

                                  Primus canada sent me an invoice for 12.05 which I paid for long distance that where suppositly made in july and august of 2008. After numerous phone call to primus canada in february of 2009, they said they would reimburse me the amount of 12.05 which have still not been received. Again other phone call where made in april and promises of reimbursement where made to no avail.

                                  These long distance where not made as I have not used primus for at least 2 years and furthermore I was on vacation during these two months in 2008. It is not so much for the money, it's a matter of principale, they have agreed that it was their mistake and to where to pay me back.

                                  Add your opinion

                                    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                                    The complaint has been investigated and
                                    resolved to the customer's satisfaction
                                    Resolved
                                    Primus Canada Phone Servicesharrassment

                                    We used Primus Canada for couple of years and eventually cancelled their services due to too many dropped calls. I notified them of my intent asked them to send a final bill. I received one and paid it. Later, they sent another bill indicating I needed to pay final month payment because it was not included. I paid that too. I also returned their hardware as well. But, to my astonishment, I received a third bill supposedly for disconnection charges. When we signed up, I was told, if I was not satisfied, I needed to simply return the hardware and cancell without any further costs. Since then, I have spoken couple of customer service reps, a manager and a collection staff. I had clearly told these Primus employees that I did not agree to pay disconnection charges and ask to them to produce a document. They could not but refered to terms on conditions on their website. I continue to get an invoice from Primus and with interest charges, the amount has ballooned to $25. The bigger issue is that Primus has no sense of loyalty and business sense. I was a long-term customer who had given about $1, 000 to $2, 000 business per annum. They not only lost me but all my family, friends and business associates. Furthermore, I continue to talk about this. I am also considering blogging. If you have similar experience about Primus, please feel free to contact me at josh.s.[protected]@gmail.com.

                                    Add your opinion

                                      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                                      • Yi
                                        yippe Jun 28, 2009

                                        hi,
                                        suggestion -copy/paste yr comment on this site as well -
                                        www.telloscar.com

                                        its canadas best consumer comments site
                                        see other complaints

                                        0 Votes

                                      The complaint has been investigated and
                                      resolved to the customer's satisfaction
                                      Resolved
                                      Primus Care — scam

                                      I bought an extened warranty on a used car that had 22, 000 miles on it. Now it has 82, 000 road miles on...

                                      The complaint has been investigated and
                                      resolved to the customer's satisfaction
                                      Resolved
                                      Primus - Montreal, Quebecpoor customer service

                                      I have received very poor customer service from primus as well.

                                      I should've known to stay with my current service provider (bell) when it took primus 2 weeks to connect my phone when I moved to my new house. I called them to see what the problem was that took so long to connect my phone, and a recorded voice would always say that the hold period may be more than 40 minutes. It took about 4 phone calls to deal with this issue, and over 4 hours of my personal times to understand why a basic connection couldn't be made at the scheduled times!!!
                                      Jeez... How dumb is this company!

                                      To add insult to injury, this crazy company won't credit me the 3000 aeroplan miles they owe me on the pretext - hold for it - that I called an airmiles customer service line to start a new accuont!!!
                                      So, according to a crazy manager, I don't fit the description of an existing or a new customer since they already credited my account with 200 airmiles!!!
                                      So instead of just giving me 3000 aeroplan miles, the manager lectured me... And gave me so much attitude I couldn't believe it!!!
                                      I never in my life got such poor service!

                                      This company has no idea what good customer service is, and I am convinced they run their business out of a whole in the wall, because everytime I call, I hold for over 1/2 hour, and when I decide to e-mail, they take 2 or 3 days to answer me... How many people do they have working for them?

                                      I am just waiting for july 29th to cancel my service with primus, just so they don't steal 99$ penalty fee from me.

                                      Please please please please please please, if you are looking for a new telephone service provider, do not call primus. I don't care how much you can save.

                                      The customer service is poor
                                      The managers are very rude (monique)
                                      They are thiefs

                                      Add your opinion

                                        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                                        • Da
                                          Danielle Brook Dec 22, 2009

                                          I also received poor service from Primus and was in awe at their treatment. Six weeks before moving I had organized to have my phone installed so that it would be in effect when I arrived due to the movers wanting a contact number. When I arrived, the phone was not working and they insisted that I wait for a day and try again. The next day I once again called since it was still not working when they told me that I was going to have to pay a service technician to come over and switched the phone over since Rogers had been installed previously. I asked them shouldn't that be included in my connection fee and they rudely said that it was up to me to know that the townhouse had been digital and that was going to be in my bill. Obviously I didn't know the previous tenants, so there was no way for me to know. The incidences just kept accumulating and 3 days later I told them to forget it since the phone was not connected and I would go with another company. They then told me that I would have to pay a disconnection fee. I lodged a complaint with the telecommunications board and did receive all my money back. It they hadn't been so rude regarding the whole incident I probably would have just paid and thought lesson learned but it amazed me how they ignored my concerns initally. They then berated me for not being aware of digital systems and attempted to bully me if I didn't pay for a service that never did work.

                                          0 Votes

                                        IN THE NEWS

                                        Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
                                        If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
                                        One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
                                        A consumer site aimed at exposing unethical companies and business practices.
                                        ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
                                        You'll definitely get some directions on how customer service can best solve your problem.
                                        Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.