Prestige Windows & Doors review: Terrible company

HORRENDOUS experience with this company. The impact sliding doors they installed over 7 years ago in the second floor have leaked to our first floor and cause huge damages since the beginning and they refuse to do what is necessary to stop the leaks, and to repair the damages.I will have to take legal action against them. Erika, their salesperson, told us that they did not outsource installations and their inhouse professional installers would make the installation. That's the main reason why we decided to pay over $5000 more than other offers and do it with them. It was a lie, they outsourced the job to inexperienced installers who caused damage when removing the old windows and doors, chipped the concrete out side walls, broke the flooring edge of our bedroom, then applied a horrible stucco job outside that we had to fix with an experienced company and repaint. When every sliding door on the second floor started to leak they brought someone to put tons of caulking, which only stopped the leaks for a couple of weeks and it's been that way ever since, over and over. Now the flooring on the secong floor where my children sleep is starting to fall and needs to be reinforced, fix the ceiling, and mold, but they have stopped answering my courts, so I'm hiring a lawyer.
Now the owner, Robert Scavuzzo, who refuses to speak to me personally, says the only way to stop the leaks is to remove the doors and put hot tar under them but I would have to do it myself. Absurd. Erika acknowledges everything but she can't change his position.DO NOT USE THEM!
Price assessment
Overpriced
Services
Sliding glass door installation & replacement, Hurricane impact window installation

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