Pool and Bath Services Featured Reviews
Swim-Mor Pools and Spas - Response
Swim-Mor Pools has been building and servicing in ground gunite swimming pools in New Jersey Since 1967. We have custom built over 5000 gunite pools and serviced 10’s of thousands. We have been able to maintain this success and longevity because we build a high quality swimming pool with our own crews, we honor our warranties and guaranties, and we make...
Read full review of Swim-Mor Pools and SpasSpaCap - Don't buy from them
Spa covers of thick rigid foam gradually get waterlogged and cave in, like mine did. So when I saw an ad for an innovative design at SpaCap.com, I got interested. The Spa Cap is essentially a large air bladder enclosed in a couple of layers of heavy-duty marine vinyl, so it sounds like a promising product. It is not. Its insulation qualities are close to...
Read full review of SpaCap and 1 commentChoosehottubsdirect.com - Fraudulent Company
This is a bad day finally finding out “officially” I have been scammed out of $4, 300. I think its time we stop telling our sad and disappointing stories and start organizing and sharing our information. I am just getting started today and will post useful info as I find it. A number of postings talk about contacting the BBB. I found 2 #[protected] and...
Read full review of Choosehottubsdirect.com and 1 commentREC Warehouse - Leaking pool
We purchased an oval pool in July 2009 and it leaks water daily. We have to put 500 gals. of water in it twice a week. It appears to be from where the liner pushes against where he outside metal bolts together but it also has pockets in the bottom where the liner is pushing under the tin, yes tin panels are under the liner. The installers didn't put enough...
Read full review of REC WarehouseSpa serve/trade price group - Hot tub scam
Trade price group, 3 Bunhill Row, London EC1Y 8YZ tel: [protected] - Stuart Cox Sales manager - [protected]@thetradepricegroup.com And Spa Serve 117-118 Anglesey Court, Towers Business Park, Wheelhouse Road, Staffordshire WS15 1UN Tel: [protected] [protected]@thetradepricegroup.com [protected]@spaserve.co.uk Both companies are owned by Mr Stuart Cox, Mr...
Read full review of Spa serve/trade price group and 1 commentSwim-Mor Pools and Spas - Poor Workmanship/Service
I purchased my Swim-Mor Pool in 2002. It cost close to $30, 000. Within two years we had structural problems. This included falling tile, plaster cracks, and loose coping. When brought to their attention as my husband and I visited the showroom and called numerous times we were actually yelled at by the man at the service desk. The service reps were rude...
Read full review of Swim-Mor Pools and Spas and 12 commentsChoosehottubsdirect.com - Paid in Full-Never Recieved!!!!!!!!!!
I order a Hot-tub on October 23, 2009 and was told it would be shipped to me in 8-11. I paid in full ($3, 246.00) this was a BBB accredited web site & affiliated with The Association of Pool & Spa Professionals. On January 18, 2010 i called ChooseDirect because no-one called me to let me know my hot-tub was being shipped, I was told by an employee...
Read full review of Choosehottubsdirect.com and 1 commentChoosehottubsdirect.com - Fraud & Rip-off!
I paid for my hot tub from ChooseHotTubsDirect.com in June 2009. I was told to expect it in early September September (they had to have it built in China, and shipped over). Early September came and went. I called. After numerous non-returned calls and email, they finally told me it would arrive by the end of September. It didn't. Then it was early October...
Read full review of Choosehottubsdirect.com and 8 commentsParadise Pool - Defective products
I purchased and had installed a new pool liner on 4/28/2004 at a cost of over $1, 000.00. Paradise pool told me the liner was under warranty for any defects through the manufacturer. I was told I had a warranty with Paradise pool also.They sent out young boys to install the new liner. I noticed when the workers left that the liner was inside out. I called...
Read full review of Paradise Pool and 2 commentsSpaCap - Poor product, horrendous service
Spa covers of thick rigid foam gradually get waterlogged and cave in, like mine did. So when I saw an ad for an innovative design at SpaCap.com, I got interested. The Spa Cap is essentially a large air bladder enclosed in a couple of layers of heavy-duty marine vinyl, so it sounds like a promising product. It is not. Its insulation qualities are close to...
Read full review of SpaCap and 7 commentsThe Great Escape - Lies Lies & More Lies
I am so DAMN fed up and pissed off at The Great Escape. We bought a pool there, over $5000.00 and over FIVE WEEKS AGO. We were PROMISED installation THREE weeks ago, but someone dropped the ball with permit requirements. IT IS A DAMN JOKE. THEY DON'T CARE - THEY ALREADY HAVE MY MONEY. NOW I AM PAYING INTEREST ON SOMETHING THAT I CANNOT USE - AND GOING ON...
Read full review of The Great Escape and 14 commentsHogan Concrete Cutting Down to Earth Gunite Pools LLC - Unfinished Pools
Reading Mr Hogans responses to all the complaints is quite enlightening. Basically he claims all that he is doing is advertising with the same pool picture as Down To Eath Gunite Pools. Apart from that his company is completly sepearate from Down To Earth Gunite Pools. Of course he fails to mention that he "employs" Eddie Johnson. Hogan Concrete Cutting i...
Read full review of Hogan Concrete Cutting Down to Earth Gunite Pools LLC and 3 commentsSuntek Pools and Spas / In-ground swimming pool - In-ground swimming pools too close to power lines
On 06/05/08, I entered into a contract with Suntek Pools & Spas (Suffolk License # 22, 706-H, Nassau License # H2804700000), hereafter referred to as Suntek, to install an in-ground swimming pool (priced at almost $30, 000) on my property. Permit # M04110 was obtained from the Town of Oyster Bay, Department of Planning and Development, Division of Building...
Read full review of Suntek Pools and Spas / In-ground swimming pool and 2 commentspoolside pools and spas - won't return deposit
Poolside Pools and Spas...be careful, they are dishonest and will rip you off!!! Do not do business with this company...they have no morals!!! SHAME ON YOU JIM AND NICK...YOU ARE NOT MEN OF YOUR WORD.
Read full review of poolside pools and spas and 13 commentsCastaway Pools & Spas - Paid too much for pool
Never would have guessed a business as bad as Castaway ripping off hardworking people. Contracted back in October 2007 for a 38 x 16 inch 8 1/2 feet deep pool. Did not get the pool I ordered, becasuse I was told by John sr that they were not buying pools from that company. I was sold one of the pools that was on the property. Met with John jr. He took the...
Read full review of Castaway Pools & SpasJames Arjuna - We love his products and services
We have no complaints. My Haven Hot tub has been great. I have noticed that because Jim's products are so superior to the rest that a lot of upset spa salespeople have been on the warpath to try and smear him. We have a Moonbay and that spa has been running for 5 years with one minor problem. Jim took care of it right away.
Read full review of James Arjuna and 24 commentsChoosehottubsdirect.com - FRAUD + dispicable behavior
Hello, I have no doubt that Mr Barbarich is breaking the law. Over three months have gone by since I last dealt with Steve Barbarich, and I've only gotten madder. He's really caused alot of pain and stress to me and my wife. I purchased an "Island Escape Spa" from him for over $7000 this spring. I found out that that brand doesn't even exist. Its a...
Read full review of Choosehottubsdirect.com and 21 commentsPDC Spas - They don't stand behind their products
I just came in from discovering more leaks in the plumbing of my spa. My tub has had one problem or another for more than 50% of the time. Before this spa I owned one from Home Depot that worked without a problem for 13 years. It actually moved with us 2 times. From day one my PDC Spa has been a nightmare. The spa has had the control panel replace multiple...
Read full review of PDC Spas and 7 commentsCastaway Pools & Spas - Theft by deception
Beware of Castaway Pools & Spas or Castaway Fiberglass Pools or any other similarly named outfit. Also beware of the name John Sr. and John Jr. (Dalrymple), Teresa Masker, Willie & Midge Kalai, Denny and Leslie Detamore, Dave Sutton and "Bernie" with an attitude. We met with John Dalrymple regarding a Trilogy pool in June 2007. John wrote up a contract and...
Read full review of Castaway Pools & Spas and 10 commentsCastaway Pools and Spas - lost deposit
On July 18, 2007 I gave John Dalrymple a deposit for a Viking pool. I heard from a friend about this complaint board and when I called Castaway to ask questions I spoke to Dave Sutton who said he was the new manager. I than called Viking pools directly and they said they were no longer dealing with Castaway. Dave said he would return my deposit because he...
Read full review of Castaway Pools and Spas and 2 comments- Cleaning Services
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