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Platinum Online Group

Platinum Online Group review: withdrew money from my account 321

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11:52 pm EST
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$ 99.00 was withdrew from my Banco Popular account on December 18, 2009 using check number 14334
I never authorized Banco Popular (my Bank) or Platinum Online Group to withdraw money from my account.
Because of that Banco Popular charged me $30.00 for overdraft. The total $129.00 was deduct from my account.
Give back my $99.00 and pay to my Bank $30.00 for the overdraft they charged me or I will take legal action!

Ligaya D Runtu
([protected]@rocketmail.com)

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The complaint has been investigated and resolved to the customer’s satisfaction.

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321 comments
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deehoni
New Carrollton, US
Jan 19, 2011 12:28 am EST

I was looking for a pay day loan and was entering information requested, anything else that popped up I declined. I did get my loan, but later after checking my account found out that a check for $99.49 was passed through my account and paid. I did not purchase anything from this company, nor did I authorize any payments. I tried to contact them to rectify the matter and got many customer services reps taking messages, sounded like the were from India or another country totally. I hope the authorities get a hold of this scam and put them all in jail...I want my money back you a_ _'s. You know what comes around goes around and you will get yours

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PTimmons
Calimesa, US
Jan 12, 2011 2:08 am EST

They just got me too on 1-10 2011. They spoke to me on the phone I wasn't even the one applying for the loan and am not on the account but they still put my name on it. I'll be at the bank in the morning ready to take legal action!

Patricia Timmons
Calimesa CA

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Tbonebd001
Middletown, US
Jan 06, 2011 8:46 pm EST

THIS COMPANY ROBBED ME BLIND THIS PLATINUM ONLINE PAY99 WENT IN MY ACCOUNT ABOUT SIX TIMES AND I CALLED THERE MESSAGE LINE AND NO RESPONSE TO THEM RETURNING MY MONEYS TO MY ACCOUNT, FIRST IT WAS 114.00 AND NOW THEY WENT BACK INTO MY ACCCOUNT FOR THE AMOUNT OF 193.49 ALL I WANT IS MY MONEY TO BE RETURNED TO MY ACCOUNT. I AM NOT WORKING THESE PAID DAY LOAN ARE SCAM ARTISTS SO THEY CAN ROBB YOU BLIND AND IS NOT LEADING ANY MONEY THEY WANT YOUR MONEY. AND THE BANKS ARE TRIED OF FIXXING THIS MESS IT MAKES ME LOOK BAD I JUST WANTED A GOOD CHRISTMAS FOR MY FAMILY.

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Tbonebd001
Middletown, US
Jan 06, 2011 8:41 pm EST

This paltin um online company hit my account four time with authorization and has not called me back for a total of 193.49 and still trying to take my out of my account, these pay day loan companys are scaam artistes they are hooked up with these companys that are going in your accounts. I want my money back in my account.

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TimMead1956
Fort Collins, US
Jan 05, 2011 8:43 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Please cancel my membersip #5017794 (SavingPays99) as I no longer want your services. I can neither afford the $99.49 from my checking account. Thanking you for your time and attention on this matter, Timothy Michael Mead

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TimMead1956
Fort Collins, US
Jan 05, 2011 8:41 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I want to cancel order or membersip order #5017794 as I no longer want your services. Thank you for your time and attention on this matter, Timothy Mead.

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wilson49
greenacres, US
Jan 05, 2011 1:50 am EST
Verified customer This comment was posted by a verified customer. Learn more

platinum online group [address] 5806 W. 55th. st. mission, Ks. [protected]; lets join together and stop this and shut them down, because there a bunch of low down thieves !

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wilson49
greenacres, US
Jan 05, 2011 1:44 am EST
Verified customer This comment was posted by a verified customer. Learn more

platinum online group with drew $99.49 from my bank account on 12/22/2010 and again on 01/03/2011 without my permission and i have no idea who there are, so i'm closing my bank account as per my banks advise, and i'm taking platinum online group to court and sue them, i'm tired of the crooked online scams who STEAL hard working AMERICANS money and think they can get away with it. this is the phone number i that have on them [protected] i got this number from my bank i hope this number helps someone good luck.

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guitardedgirl
Gilbert, US
Jan 04, 2011 7:51 pm EST

In these cases you can usually call your bank and tell them that they are unauthorized charges and stop any future deductions.

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lester pearson
, US
Jan 04, 2011 7:46 pm EST
Verified customer This comment was posted by a verified customer. Learn more

keep taking99dollars outofmyacc. plus35 returnedcheck. have closedy acc. because of them.

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lester pearson
, US
Jan 04, 2011 7:44 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i am having the same problem keep taking 99 dollsrs out of my scc.plusa35 dollarcharge.

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So disheartend
asdgasdfg, US
Jan 04, 2011 5:27 pm EST

No wonder you people are not being taken seriously. I've seen better spelling in grammar school. If you cant take the time to properly structure a sentence or hell a full thought, why would anyone bother to read it. Not saying for or against the company. What they did was probably fraudulent, but seriously i question a lot of your IQ and ability to read the "fine print".

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upset and anry
lithonia, US
Jan 03, 2011 3:05 pm EST

The same thing just happened to me and my husband. Do anyone know how to go about contacting them or what rights we have as far as filing a police report.

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Maxine Brown
Madison Heights, US
Dec 28, 2010 8:59 pm EST

99.00 was withdrew from my Banco Popular account on December 22, 2010 using check number 98327
I never authorized Banco Popular (my Bank) or Platinum Online Group to withdraw money from my account.
Because of that Banco Popular charged me $30.00 for overdraft. The total $129.00 was deduct from my account.
Give back my $99.00 and pay to my Bank $30.00 for the overdraft they charged me or I will take legal action!

Maxine Brown

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deborah waters
lexington, US
Dec 27, 2010 11:33 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I hate this company and what it do to people i made a mistake and hit the wrong button before but not this time i want my money back NOW . I dont know anything about this company so why would i agree to taken my money, around xmas, come on now be real and do the right thing return the $99.49 +$30.00 over draf fee.thank you very much.

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deborah waters
lexington, US
Dec 27, 2010 11:23 pm EST
Verified customer This comment was posted by a verified customer. Learn more

platium online group took $99.49 from my account without me authorizeing it, on 12/16/10 what a sad xmas for my kids..I will take legal action also.You people all to be ashame of yourselfs. we have mouths to feed, and this company is ripping peoples of. god is witching.

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Fakecompanies2011
Philadelphia, US
Dec 23, 2010 5:38 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I can definately give you the information because it happened to me as well. First the phone # is [protected]. Second you need to get a bit stern when speaking to the person and I guarantee they'll call you back.

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Orelee McFarlane
Boston, US
Dec 23, 2010 5:21 pm EST

y ou people love to take monies from hard working people's account, well i need my $49.89 back into my account ASAP! PLEASE EMAIL ME @ lee.mcfarlane@state.ma.us. yes i might have visited your website, i did'nt order anything, it was by accident. so please return my money to my account, you should have it on file, because you went into my account and took the money. your message center coul'nt answer not even one question, she acts as if i was STUPIED!
i AM WAITING FOR MY FUNDS ASAP!

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Fakecompanies2011
Philadelphia, US
Dec 23, 2010 3:34 pm EST
Verified customer This comment was posted by a verified customer. Learn more

This company did the same thing to me. The same ammount was withdrawn without my concent. I believe serious action should be taken against this company and they should be shut down!

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cryrexs39
Temple, US
Dec 21, 2010 11:24 pm EST
Verified customer This comment was posted by a verified customer. Learn more

They took unathuorized money out of my account and gave me a over draft fee on top of taking $99.49 out of my account. When I called the company they just said they where an asking service and someone would get back to me.

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Krissy055
Dallas, US
Dec 20, 2010 7:48 pm EST

The same thing happened to me they took out $99 without my permission and put me negstive 129.00 but they aslo did it to me twice in the same month and said that there is no refund...how did you get your money back?

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Shelby walton
Elizabeth, US
Dec 15, 2010 9:26 pm EST

Took $99.49 CH# [protected] without my approval. Who do I need to contact in order to get my money back or cancel this service.

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Pauladaryl
Owensville, US
Dec 08, 2010 4:08 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I go to bed each night praying these scam company's won't touch my bank acc. but everyday someone takes what they want. This time was platinum online/yourcutomerseviceonline.com They took $99.00 out for what don't know but I wish these people would leave my acc. alone I am going to havet to close this acc. and start over cause of stupid stuff. I did not tell them or talk to anyone about what ever they are selling. So put it back I can not afford this crap.

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katy tull
Sheridan, US
Dec 06, 2010 2:28 pm EST
Verified customer This comment was posted by a verified customer. Learn more

they also took money from me and wont refund it

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azmommykas
Queen Creek, US
Dec 03, 2010 3:49 pm EST

I did not agree for the transaction to be withdrawn eiher!This "company" needs to be shut down!

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liz longshore
Newberry, US
Nov 25, 2010 5:01 pm EST

I just found out they did the same to me. This is not good, need the money

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Miss Helen Len
New York, US
Nov 19, 2010 6:01 pm EST

Does anyone have a phone number for this company? I have tried numerous ones but I get peoples personal voicemails.

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Miss Helen Len
New York, US
Nov 19, 2010 5:43 pm EST

this is crazy! I can't believe companies are getting away with this. You go online to apply for something and their dirty little pawns are embedded in the application where it is impossible to figure out that you are agreeing for money to come out of your account. Now I have to have my checking account frozen to debits and checks and then close it and reopen another account. This is the 2nd time in 1 month this has happened to me.

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Miss Helen Len
New York, US
Nov 19, 2010 5:39 pm EST

this is crazy. how is this company allowed to do this. It happened to me today and they haven't taken any money out yet but they will on Monday and I tried customer service for this company but it is hidden in another company where their phone number doesn't work then found out they are hidden in another company called Yourcustomerserviceonline where they keep you on hold and then have an operator take a message and are told it could take up to 48 hours to get a call back. I am putting a complaint in and have to have my account have no debits until this is straighten out. This is unbelievable.

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PEARLIE J COBB
SENECA, US
Nov 15, 2010 10:23 pm EST

I WAS TOLD IT WOULD BE SEVEN TO NINE DAYS THREE WEEKS AGO, AN THAT IS ANOTHER LIE. I HAVE BEEN RIP IOFF BEFORE AN IT IS BAD WHEN YOU ARE ON DSABLE

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PEARLIE J COBB
SENECA, US
Nov 15, 2010 10:20 pm EST

I NEED MY MONEY NOW NOT SIX MONTH DOWN THE LINE BECAUSE THIS S NOTHNG BUT A FRAUD. YOU DO NOT RETURN PHONE CALL A N THAT IS NOT VERY NICE

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PEARLIE J COBB
SENECA, US
Nov 15, 2010 10:17 pm EST

YES THERE HAS BEEN $99.00 DOLLARS DEDUCIT FROM MY CCOUNT WITH OUT MY CONSENT .I WOULD LIKE IT RETURN ALONG WITH THE $35.00 DOLLARS OVERDRAFT . BECAUSE IT IS A BIG RIP OFF .I DNT WANT THE BANK TO GET INVOLVED, BUT I WILL IF I HAVE TOO.EITHER RETURN TO THE BANK OR MAIL T TO ME AT 111 COOL BREEZE DR SENECA SC, 29672. THE REFERENCE NO IS [protected]

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tammiebadura
Westfield, US
Nov 09, 2010 2:34 am EST

They took 99.00 from my account without me knowing it as well and I now have been surcharged for the total amount of $127.00 I am not sure how to get my money back but if any of you are aware of how to get it please email me at baduratammie@yahoo.com..

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imthemomx6
luceren valley, US
Nov 06, 2010 9:26 pm EDT

platinum online made a unauthorized withdrawl out of my account of $99.00. I have never heard of the online group and can't access anyone on the phone number that my bank gave me on the check they paid out of my account. This is ridiculous! There must be a way to stop this. Anyone considering a class action lawsuit?

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princessmurray
texas city, US
Nov 06, 2010 1:01 am EDT
Verified customer This comment was posted by a verified customer. Learn more

did you ever receive the money back?

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princessmurray
texas city, US
Nov 06, 2010 12:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

So did you ever get it resolved and how? They just debited 99 dollars from my account as well!

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Rachel D. Belfiore
Erie, US
Nov 05, 2010 7:16 pm EDT

Platinum Online Group withdrew $99.00 from my checking account, causing an overdraft of $35.00. To the best of my knowledge I did not give this company permission to do so. I don't even know what kind of company this is or how they got my information, let alone permission to take money from my checking account.!

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MehmedSM
Lackawanna, US
Oct 26, 2010 9:19 pm EDT

platinum online group is Scam Group and kriminal.Somebody have too stop this kriminal too stolen money from people's.

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cynthia grise
lewisburg, US
Oct 25, 2010 5:32 pm EDT

i had $99.00 taken out of my account and i don't know who they are and what they are selling and they over drawed my account $70.00.

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wjb2
LaFayette, US
Oct 24, 2010 3:53 pm EDT

so come monday morning the 99.00 dollars better be put back into my account...