Platinum Online Group review: withdrew money from my account 321

I WAS CHARGED 99 DOLLARS ALSO FROM MY ACCOUNT.BUT I WILL GET MY MONEY BACK.OR I WILL SUE THIS PEOPLE.
NOW THAT I SEE SO MANY COMPLAINTS.I M IN THE PROCESS ON GOING TO COURT.

Dear Customers,

Please review your bank statement and find the phone number listed with the transaction you want inquire about.

If we are your customer service department, it is because you authorized an order for one of the products we support. For answers to your order questions, the best thing to do is to contact us directly as we are the best source for accurate information & full assistance.

In this type of forum, though it allows you to express yourself, it doesn’t provide the answers about your specific order or the assistance that only customer service can provide.

In the future, we humbly suggest that you always understand the products and associated charges before authorizing any kind of order with your bank account information.

We look forward to being of service.

Thank you,
Your Customer Service Department
Platinum Online Group

How do I recover these moneys because this has happened to me to?

Yes they just did the same thing to me. I just don't understand how they keep getting over on people knowing that we are on to them. This website brings up a complaint page as soon as I type in Eplatinum or Platinum Online Group. The wrote an electronic check for $99.00 and when I went to get my paycheck out of the bank I was short $100.00.

Does anyone know how to contact these ###s?

Same for me. No loan, ever. No contact since. Just take money out of my account that I did NOT authorize.

rsiler@rocketmail.com

This company also took 99.00 from my account and I never authorized them to do so, unless I accepted a loan offer from them...well they never called me back and offered a loan which they promised within 48 hours...I never heard from them again, then a month later they tried to take 99.00 from my account...which my bank did not let go through...I didnt even have the funds available. I need to contact a Customer Service Rep to try to handle this situation...I do not want this membership and do not want them to try to take it out my account again. Please Help
Akilah Jones
[protected]

We are Mr. Jose Salazar's customer service and we do have the order "proof of authorization” which Mr. Salazar did authorize & submitted online to us. Thank you Mr. Salazar for actually contacting us directly today 3/11/10 and allowing us the opportunity to remind you of your online order which you did submit to us. We helped you today 3/11/10, at your request you wanted a "Spanish Speaker" & we reminded you about your online order which you did in English online. We appreciate your honesty in telling us you did the online order but did not mean to. You stated other things you did online but we do not support everything you do online (we do not support loans). Thank you Mr. Salazar for actually contacting us today 3/11/10, and allowing us the opportunity to assist you as our customer. As a humble suggestion, we always suggest to read before you authorize a debit to your bank account. Again, it was a pleasure speaking to you Mr. Salazar. ***As a reminder to our customers, please always contact us directly to request assistance regarding your online order and charge. We are always happy to assist you. However, we can only help you if you actually contact us directly. We have assisted Mr. Salazar and he has thanked us. Best Regards, Your Customer Service Department.

On 12/23/09 $99 was taken from my bank account, called the number and can only leave message with no return call, the bank investigated and said we authorized it in which we didn't, and filled a complaint with Better Business Bureau and they never heard of it, and filled a complaint with Federal Trade Commission and waiting to hear back from they. I am also on a fixed income and can't afford the overdrafts that was added to this.

i like my money back to my account please if no laon or credit card comes.

The same thing happened to me, I have been trying to get my money back from this company called yourcustomerserviceonline.com for over a month now. My bank gave me this phone number, 1/818/255/9973, I called and the only thing same woman tol me was that she could only take a message and someone would call me back within 24 to 48 hours, they called only after I left a message on the website to say that they would mail me out a check, still waiting to get check for $99.00. I'm on disability, I can't pay my bills beecause of this. Please help me, PLEASE HELP ME!

they did the same to my account and I didn't have any money in my account and it caused me to have insuffient fund of 29.00 and I am very dissatisfied because I did not authorize this transaction

$ 99.00 was withdrew from my Banco Popular account on December 18, 2009 using check number 14334
I never authorized Banco Popular (my Bank) or Platinum Online Group to withdraw money from my account.
Because of that Banco Popular charged me $30.00 for overdraft. The total $129.00 was deduct from my account.
Give back my $99.00 and pay to my Bank $30.00 for the overdraft they charged me or I will take legal action!

I was charged 99.00 for a credit card I did not order from plainum online group.They took it out of my account without my approval.

Put back the money in my acct i never authorized this

I too am a victom of this scam..Just tried to get an online loan and now im in trouble with my bank acct also..I have learned my lesson not to give any personal information online at all ever again..This place answers the phone and takes a message but does not call back or refund your money...I am so upset with this place...I really dont know what to do...I feel everyones pain with the loss of 99. and the overdrafts...I mean we were trying to get a loan not get in debt...I really wish we could get these people in trouble for the scam they did to us all...I cant afford to just give away this money i am a single mom and on a really big budget...No one can help ive tried everything...

On 1/19/2010 Platinum Online Group took $99 out of my checking account at Bank of the West that caused me an overdraft of $81. My name is Edward Condon I live at 79 west Vine in Fremont Ne. If they don't put my money back plus overdrafts I'll fill out a fraudulent charges (dispute) form. I thought they were a loan company, but I guess not. I want all the money put back into my checking account. I did not authorize this transaction. I want my money back. I canceled this transaction by e-mail and it was taken anyway. There wasn't enough money in the account for such a transaction, they knew and took it out anyway. Now, if I don't get my money back within 24 hours I'll have the bank investigate. It doesn't matter if I gave them my account and routing numbers, still, I thought they were a loan company. They did this with fraudulent intentions! Here are the two numbers that appear in the memo, [protected]-AEC0110 and [protected].

I also am a "sucka". If you find any info on getting justice with this matter, please email me at michael.huntington@yahoo.com. thank you.

i too was one this way any sugestions

This laim company also took 99 dollars from my account the day before thanksgiving we need to really have something done about this company lets find out what to do and make them pay all the money they owe to us this is not the time to be taking money from people its stealling and its not right.

lisa dushane 1/15/10 they just pulled 99.00 out of my tdbank account that i did not authorize. because of this i now have no resource to put gas in my jeep to commute to work this week. as a single mother struggling as it is, i think these people should be ashamed of themselves! they should be exposed and properly prosecuted. i will be taking legal action with the bank and police department...they have done enough damage.

The same happened to me, $99 and $35 for the overdraft. The check number is 20201 and I didn't sign for anything. I want my money back or I will take legal action too.

platinum online group withdrew $99.00 from my account without my authorization.The name on the fake check created by them is not the same with the one on my citibank account.These people are fraud and should be prosecuted-vincent

Same thing with me.. I just open this account up on 12/14/09 and the the next thing I no get a letter from my bank..s
about insufficient funds. Now I pay out $35.00...now here is a second one..

TO EVERYONE BE CAREFUL WHO YOU GIVE YOU ACCOUNT#TO IT COULD BE A SCAM;;;;

They did the same to me, and I want my money back! Does anyone know how to get it back?

This is Elmer Warnick you took 99.00 out of my bank account and a 25.00 dollar fee was added to my account you need to put that money back. I didnt authorize you to do this.

ATTENTION TO ALL:

I went back to my bank and took them a copy of these comments and told them what happened. They then reversed the $99 and told this companies institution that I disputed the debited amount and needed the money back. As long as you are right and did not authorize the amount tell them you will sign what ever is needed but you want your money placed back in your account. The truth will make you free. I went to my bank today and my money was back in my bank by the time I came home tonight.
Maybe the banks do care. lol

$99.00 taken from my account and I never authorized it. They called and I told them to call back. They took it any way. Do not put banking information on line at all. The banks do not care that this is a scam. they get overdraft fees out of the deal so they don't care.

Does anyone have they're #? they took $99 out of my account!

Same thing for me..except I didn't have the money in my account so they keep hitting me and my bank keeps charging me 25$ everytime they try. I did talk to kim on the 16th, she called me. She said that she understood that I had no idea what I had signed up for and was going to cancell my plan. Today the hit me again. when I call the number I am either disconnected or I talk to some foreign lady who can't seem to do anything but take messages.

I need my money back from Plactinum online group they told me on a recording message to go to www.yourcustomerserviceonline.com and I still get no where my bank is trying to help me never again will i go on line for any loans look at what they have done i did not tell them they could take out the money this is very wrong, and it hurts like hell.

Yes same things just happen to me on on dec. 21st 2009 of $99.00 and i let them take money outta my account and now my account is over draw for $30.00. And i too called my bank they gave me this number to call [protected] and no one answer and yes he website is a fake .Now how do you supose we get our money back. And who are these people that trying to get away with this.If anyone know please e-mail at fharo1990@yahoo.com 'GIVE ME MY MONEY BACK'

my account as debited for $99 dollars plus an overdraft fee. i cannot afford this. not only that, but the website info they give you is fake too. does anyone know how to get your money back? thank you rtkd1@yahoo.com

The same thing happened to me. First a company calling itself E Platinum online group took $95.00 from my account, then a group called your customer service online hit me for $99.00. I called many times had to listen to to a recording about emailing them (no such address) then got hung up after about 15 minutes. I am not sure how they got me account number, but I did apply for a internet loan from WWW. 200cash.com, they hit my account for a fee and did not give me a loan. 200cash.com was the only company I gave my account number to, so this scam had to come from them. Beware.

Its me again pgable67 the Co.name was Platinum online group how can i get in touch with they took out $99 out of my bank and i did not have the funds i tried calling but no answer can any body help thank you from snowballpg2@yahoo.com

Can any body tell me how i can e-mail platinum net first they took out $99 out of my account i am trying to get in touch with them i am in trouble with the bank because i did not have the founds Can somebody help me.i tryed calling but get no answer what can i do please e-mail at snowballpg2@yahoo.com

they jt took 99 dollars out me an my husband's account plus a 45 overdraft fee n we need our money bk also we tryin to call n gt a refund asap we hope its doesnt hav to take a lost

i am also out 99 dollars plus 25 extra dollars for the over draft fee. and whoever is on the other end of this scam is going to have to answer to jesus one day and its not gonna be a pretty picture when your time comes.

mine too they deduct $99 to my account and they never answer the phone to get my money back...

The same thing has happened to me. I would like to know how to get my money back. They never anwer the phone. What do I do.