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Platinum Online Group review: withdrew money from my account 321

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11:52 pm EST
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$ 99.00 was withdrew from my Banco Popular account on December 18, 2009 using check number 14334
I never authorized Banco Popular (my Bank) or Platinum Online Group to withdraw money from my account.
Because of that Banco Popular charged me $30.00 for overdraft. The total $129.00 was deduct from my account.
Give back my $99.00 and pay to my Bank $30.00 for the overdraft they charged me or I will take legal action!

Ligaya D Runtu
([protected]@rocketmail.com)

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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321 comments
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wjb2
LaFayette, US
Oct 24, 2010 3:49 pm EDT

I alson had a 99.00 charge debited from my account and I dont appreciate it either and you all need to put the 99.00 dollars back into my account. The so called membership needs to be cancelled cause I have not authorized the membership fee to be taken from my account.

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belinda everett
Hot Springs, US
Oct 22, 2010 8:02 pm EDT

they took money out of my account and i want it back now

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belinda everett
Hot Springs, US
Oct 22, 2010 8:01 pm EDT

they took money out my accont with out me know and i want it back now

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jen0112
Oakdale, US
Oct 13, 2010 11:41 pm EDT

get rid of your overdraft protection they will keep taking money out of your account if you have it

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Bobbi Moen
Richmond, US
Oct 10, 2010 1:39 pm EDT

I just checked my bank statement and same thing, they withdrew 50.00 from my account and I have no idea who this company is. I want my money back!

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Bobbi Moen
Richmond, US
Oct 10, 2010 1:38 pm EDT

I just checked my account and same thing... Who is Platinum Online Group, never heard of them?

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STEWANA
ST.LOUIS, US
Oct 01, 2010 2:46 pm EDT

WHY IS YOU TAKING MONEY OUT OF MY ACCOUNT AND I HAVIN RECEIVE ANYTHING

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Lily_Star
Tiburon, US
Oct 01, 2010 12:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

contact your bank... without an authorizing signature you can file to have the money returned.

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littlie mama
Everett, US
Sep 30, 2010 12:12 pm EDT

They are a rip-off,

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Ms.Caston
Los Angeles, US
Sep 26, 2010 3:54 pm EDT

I TOTALLY AGREE WITH YOU. THEY DID THE SAME THING TO ME THEY HAVE NO [censor]ING RIGHT AND I DON'T EVEN KNOW WHAT TYPE OF [censor] THIS IS. SOMEONE BETTER TAKE ACTION OF THIS [censor] OR ITS GONE BE SOMETHING UGLY...

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FAH195
East Orange, US
Sep 22, 2010 11:08 am EDT

i agree strongly.

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FAH195
East Orange, US
Sep 22, 2010 11:04 am EDT

Platinum online took $124 out of my account with out my permission, and i'm looking forward 2 get my money or sue..A.S.A.P!

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kfason
enola, US
Sep 17, 2010 10:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i have also been scamed. went online to get a payday loan, i will never ever give my info on line to any payday loans or others. Can't get a live person on phone. I'm so angry bth with myself and these scummers. Now i have a $99.00 withdrawall and overdraft charges. I needed money not give money.

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Shaunda Cavaness
Pell City, US
Sep 08, 2010 12:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello my name is shaunda cavaness i too have been a victim from these people but they have screwed my account up roally i had to quit using my bank and open a new account so that i could have a pay check i too am a single mother with two kids i have not had a pay check since the end of july this company has drafted money from my account 8 times of coarse my bank would send it back but everytime i would be charged a fee of 35.00$ know i have signed alfadatas on the company and the company still continues top take money from my account and the regions bank has only returned 70.00 from 629.00$ what can i do no one is ever there to take my calls everytime i calli get the same awnsering service a lady with a small accsienti think maybe she is behined the skam i think all of us together should take a stand and fight this company. I am struggling so bad just to make end meat and know i am facing everything being taken away from me because i ahve not been able to pay my bills. Not only am i suffering but my 3 year ol;d alivia and my 4 year old trisatan i have hardly enough money for food or to pay my utillity bills THIS COMPANY MUST BE STOPPED!

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Grama Dorothy
Gaylesville, US
Aug 26, 2010 5:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Well same story here. $99.00 was taken from our bank acct on 6-28-10. Ive called and called to them to ask about money back. Never get return call. The email addy wont work either. We had applied for payday loan and they got our personal imfo . Fraud and theft all around ! Dorothy in Alabama

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NGOCDIEU NGUYEN
Beaverton, US
Aug 12, 2010 2:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

To :Complaints Board,
Dear Sirs,
I have received your email inbox today..
I also received email from Platinum Online Group record/attachement.
I am waiting for Complaints Board and Platinum Online Group will reply and refund $99. to my account. ..
Thanks
NGOCDIEU NGUYEN
saigonrealestate@live.com

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THIS IS SOME BS
Egg Harbor Township, US
Aug 05, 2010 1:12 pm EDT

I STRONGLY AGREE WITH ALL THE COMPLAINTS ON THIS BOARD, MY BANK CHARGED ME A 25 FEE, AS WELL. BUT IM CHANGING ACCOUNTS ASAP, THESE AHOLES WONT GET THAT 99.00 THAT THEY TRYING TO GET FROM ME! ITS A DAM SHAME THEY ARE ABLE TO CONTINUE THIS SCAM FOR SO LONG...

PISSED.

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Larry W. McCrat
Myrtle Beach, US
Jul 28, 2010 4:38 pm EDT

$99.00 was withdrawn from my account on 7/22/2010. you called me to let me know that i was qualified for a loan of $400.00 and that the platium card i also qualified for and i told thm that i did not want the card, but they said they wouldsend it anyway amd to look overthe information and if i deciced to keep it that there would be a one time fee of 99.00 and a monthly fee of $14.00 each month for the membership. iYou dedited my account right away and i have never recieved any information and do care to recieve any information pleace credit my account back. i am not interested in becoming a member. thank you! Larry W. Mccray

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Lamar K. Staples
Cincinnati, US
Jul 22, 2010 2:58 pm EDT

I was charged a $35 overdraft fee because of a $99 withdrawel from platinum online group which I've never heard of and I never gave them authorization to do so, its a shame this company has been ripping off innocent hard working people for years and the government lets the continue to operate

Lamar K. Staples

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maggie100
, US
Jul 21, 2010 9:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more

those [censor] took 99.00 from my checking accout and i want it back. i have filed charges against them.
who the hell are these people

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dudesgotagun
norfolk, US
Jul 20, 2010 8:58 pm EDT

I also had money withdrawn from my account with no services provided under the name giljoy group...I don't know what's wrong with this company but kudos to the people taking legal action.

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ngocdieu t nguyen
Beaverton, US
Jul 20, 2010 3:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

To: ComPlaints Board
Platinum Online Group took$99 by scam check from my account from June 2010 - And I didn't know what is the check member..?
I called to customer service, but no one answerred my complaint., ?
Have to listen to consumers complaints That is useful for you too..
I hoped that you be correct, you be good reputation, you be famous ..
July20-10
NGOCDIEU

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iamraynydaze
Carrollton, US
Jul 17, 2010 12:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi several people have come into the same kind of trouble with a place called Platinum Services. They seem to be the same place doing this to people that are looking for online loans. Look at the thread for Platinum services80 and platinum services ACH. They have hit peoples bank accounts and debit cards, and from what I have seen this is a reoccurring charge and it is going to happen again next month. Best of luck to you, the only people that seem to have gotten any were are people that have cards where you can dispute the "charge" and then close the card or account. This however leaves the card or bank holding the bag, and I have no clue if they are doing something to our credit when they can't get the next "debit" from our accounts.

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ngocdieu t nguyen
Beaverton, US
Jul 09, 2010 4:35 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear : COMPLAINTS BOARD,
I have received your email inbox today ..07-09-10
I need Platinum online group refund $99.to my account.
I am very need this small money $99.
Thanks
N.D

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ngocdieu t nguyen
Beaverton, US
Jul 06, 2010 2:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

jULY 06-2010
DEAR PLATINUM ONLINE GROUP.
ONE MONTH IS PASSED.
I AM WAITING FOR YOUR EMAIL TO MY INBOX...?
AND PLEASE REPLY/ REFUND MY MONEY. $99.TO MY ACCOUNT.
THANKS,
NGOCDIEU NGUYEN

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ngocdieu t nguyen
Beaverton, US
Jun 28, 2010 8:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

June 28 - 2010
Dear Platinum Online Group.
I am waiting for your reply inbox. ... But I didn't see it..and waiting it..
I think you are a large businesses and finance company in US .
So, You can assist me more than $99. as you deducted from my acct..
I need to know about what is this $99. Platinum Online Group membership meaning to do businesses or assist consumer need money..
Please help me . I am waiting for your reply, or refund $99.to me..
I need to know about your /Platinum Online Group membership $99. really ideal of meaning...?
Thanks
ND

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ngocdieu t nguyen
Beaverton, US
Jun 27, 2010 10:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Platinum Online Group.
Please reply and refund my money $99 to my account.
I didn't see your reply inbox.
Please help me refund money $ 99. to my account.
Thanks
ND

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SR La
Opelousas, US
Jun 27, 2010 7:16 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I, too, was a victim of Platinum Online Group, however, I did a stop payment and filed a complaint with my bank, and had my money replaced. Any decent banking system with a brain can look at these checks and see that they are not legitimate. Good Luck.

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ngocdieu t nguyen
Beaverton, US
Jun 21, 2010 10:15 am EDT
Verified customer This comment was posted by a verified customer. Learn more

June 21-10
Dear Platinum onlone Group, (this is the third email complaint) -Why ?
I am waiting for your reply/refund money to my account.
Thanks
NGOCDIEU

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ngocdieu t nguyen
Beaverton, US
Jun 21, 2010 9:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Platinum Online Group,
I am waiting for your refund$99.00 to my account.

Thanks
NGOCDIEU

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EUNICE IN OREGON
Prineville, US
Jun 18, 2010 2:27 pm EDT

HAVE YOU READ THIS BEFORE? UNAUTHORIZED FUNDS IN THE AMOUNT OF $99.00 WAS TAKEN FROM MY ACCOUNT. I WANT IT PUT BACK. I HAVE CALLED AND TRIED TO E-MAIL BUT NEVER ANY CONTACT WITH THE COMPANY THAT HAS SO MANY PEOPLE WRITING THESE MESSAGES. WHAT IS THE ANSWER TO RESOLVE OUR COMPLAINT? IS THERE NO ONE TO HELP OUT THE VICTIM?
TIRED OF BEING THE DOOR MAT.
EUNICE IN OREGON

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ngocdieu t nguyen
Beaverton, US
Jun 17, 2010 4:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Platinum online Group,
On June 08- 2010, EPLATINUM membership deducted 99.00.
I calelled 1.[protected]. I didn't know about your membership ..?
Please, cancelled it and refund to my account $ 99.00

Thanks
NGOC Dieu, Nguyen

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michelleohara
Cape Coral, US
Jun 12, 2010 5:20 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I want to THANK everyone who takes the time to post thesecomplaints. It was a huge help to me. I as I think most people felt lost and did not know what to do when "Platinum Online Group" stole my info off another website and tried to cash a fake check for 99$ causing my bank acct. and checks Ive actually written to bounce.It was a huge help to read all your comments and warnings and it also helped me to know where and how to report them. So thank you everyone. We need to keep sites like this going so more people are informed.

Michelle O.

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michael fernandez
Idaho Falls, US
May 29, 2010 10:22 am EDT

Platinum online group took out $99.00 unauthorized dollers from my account and causing two nsfs what can be done.

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sjarvi
Grand Rapids, US
May 24, 2010 12:06 pm EDT

o my god you guys im having the same issue. and did you see there page. talking about how we cant say there fraud and stuff. i had 129 taken out as well. they were supposed to give me loan.

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paybacktime4u
Indianapolis, US
May 04, 2010 11:36 am EDT

Platinum online group just got my account today for the famous $99. Went to my bank (Fifth Third Bank) and filled out a Domestic Collections Fraud Packet. Was told this could take from 30-120 days to resolve. Opened a new account and left the old account open, with a stop of all electronic transfers, withdraws ect. Filled out paperwork to prosecute and to testify if needed. Beware Platinum Online Gruop, there is alot more to this story than what I have just mentioned. It is nice having friends in high places. Soap on a rope is what you should steal now !

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jose quian
Hallandale, US
Apr 27, 2010 7:22 am EDT

we will go to the fbi if necessary.

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jose quian
Hallandale, US
Apr 27, 2010 7:20 am EDT

I don't think it's right that thay can just take your money without your permissiom something needs to be done about this.

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jose quian
Hallandale, US
Apr 27, 2010 7:19 am EDT

thay took money out of my account wihtout my permissiom please do something.

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jameslamb
Pittsburg, US
Apr 20, 2010 11:24 am EDT
Verified customer This comment was posted by a verified customer. Learn more

why you no good yellow belly terrorist acting pig. I, m going to take legal action promtly. call me before 2pm kansas, central time. I strongly suggest you contant me right away!