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Platinum Online Group

Platinum Online Group review: withdrew money from my account 321

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11:52 pm EST
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$ 99.00 was withdrew from my Banco Popular account on December 18, 2009 using check number 14334
I never authorized Banco Popular (my Bank) or Platinum Online Group to withdraw money from my account.
Because of that Banco Popular charged me $30.00 for overdraft. The total $129.00 was deduct from my account.
Give back my $99.00 and pay to my Bank $30.00 for the overdraft they charged me or I will take legal action!

Ligaya D Runtu
([protected]@rocketmail.com)

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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321 comments
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panther869
Waukegan, US
Jan 02, 2011 2:54 pm EST

$99.00 WAS TAKEN FROM MY ACCOUNT WITH OUT MY CONSENT

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carthine phillips
upperdarby, US
Dec 18, 2010 4:02 pm EST

they made my account over draw, without permisson twice

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katjes04
West Springfield, US
May 10, 2010 9:31 am EDT

I had $99.00 taken out of my account from a company i don't know/ havent even heard of them.

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CLAUDE J HILLIARD
, US
Dec 31, 2009 11:11 am EST

THEY WITH DREW FUNDS WITHOUT MY OK WILL CALL US STATE'S ATTONEY IN FIRST WEEK IN NEW YEAR 2010

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DMgrw
Houston, US
Nov 13, 2013 1:16 pm EST

Hello and how are is everyone today. 11/134/2013 at exactly 12:24pm I received a call from a gentleman who appeared to have experience and unpleasant encounter with an online company called Platinum Online Group. Unwilling to provide the caller with my name or any personal information the caller then informed me that he obtained my number from one of the Platinum Online Group as a contact number in-association with numerous scams the owners of the site have played. I also mention to the caller that I experienced similar encounters that ruined a number of my personal accounts by unauthorized debits I do not recall his name only Thank you for the heads up. After speaking with caller I began a online search for the Platinum Online Group so far I have not found the site or page where my personal contact number was said to be listed as a contact number in-association with the scammers of the Platinum Online Group I did find the the number he mentioned [protected] uncertain of the actual call Thank YOU or maybe not the nerve of some people.

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Shawn3
Baltimore, US
Jul 05, 2011 3:38 pm EDT

i did not give permission for them to go into my bank account

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Vernon#1
Waco, US
Mar 30, 2011 9:46 pm EDT

Some called and explained about there product told her did not want and she stated she could post date a check for the deposit and I again told her not interested she then stated okay have a nice day and hung up. I want my $99.49 plus the overdrawn fee of $30.00 returned to my account.

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cas
, US
Oct 19, 2011 10:50 pm EDT

On 8/5/2010 I noticed a electronic check was paid for $99.00 on 8/2/2010 payable to Platinum Online Group. I called my bank got a phone number and filed a dispute for the amount of the check. I check my bank account via on line banking as I am disabled therefore I can not go to the bank in person. Usually I receive my bank statement at the end of the month so I caught this before things get out of hand since I am on Social Security Disability

I called the number, at approx. 2:15pm EST and heard a recording that their hours were 8:00am to 5:00pm PST and quickly placed on hold for 10 minutes, finally a answering person took my name and number and told me that their business hours were over and she hung up on me. I called back 4 more times and hung again. Finally I received a call back and was told I OK'd this charge during a phone call from their company. I told her that I never OK anything over the phone and want to see all offers in writting, and yes I did fill out information for a payday loan BUT I read all that "Legal small stuff" made sure that I was not goning to be charged for anything and checked/unchecked all offers along with not sharing my information.

They said IF their company was going to issue a refund that in was going to be in the order of a check which they will MAIL to me. My reply was NO, NO I don't want a check via mail which more than likely bounce and we will be having this conversation for the next year. You took money from my bank account SO I want you to put it back the same way NOTHING else ie acceptable.

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BusyMomof6
Rocky Mount, US
Dec 27, 2010 4:00 pm EST

Platinum Online Group withdrew $99.00 out of my account unauthorized, this in turn caused me a $70.00 NSF because it caused another item to overdraw that was authorized. Thank goodness I bank with Wachovia and called on the next business day and was told that it would be credited within 24-72 hours and that this company is fradulant via if you apply for a payday advance online they compromise your information and then take from your account. We had done that, but never received a loan. My account is currently frozen, so that no other transactions can go through and just as soon as the negative balance is taken care over with the reversal process I will have to close this account and transfer everything over to a new account so that it will no happen again.

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Cliff55
Baton Rouge, US
Nov 20, 2010 1:57 pm EST

I see that I am one of many who have been scammed by the company. Their withdwawal caused my house note check to be returned.

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ael6431
Plattsburgh, US
May 31, 2011 2:56 am EDT

They charged my account $287.95 out of my bank ueing check #6347396. Without my permission would be sent back to the bank. It is costing me more money then it is to make it. If someone dose not stop these people then most of us will end up having no money to live on due to them. Can someone tell me how to get my money back. My name is Angel I live in Plattsburgh, NY and I would like someone to help me thank you.

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Tromero
Port Orange, US
Aug 11, 2010 8:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have never authorized any such company to withdraw funds from my checking account. When I spoke to the representative who I could barely understand. I stated I wanted to receive something in writting before I committed to anything. I never received anything and lo and behold the withdrew money from my account which has caused me overdraft fees. How can I get this resolved?

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fluffy19
Fitzgerald, US
Jun 23, 2010 3:19 pm EDT

they collected $99.99 check number 9999 and I never okayed this . I don't even know the name of the product that I was suppose to have ordered. This is a scam and I need my money put back in my account.

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Joyce Osborn1
Salem, US
Apr 28, 2010 5:43 pm EDT

They took $99.oo out of my checking account without my permision and it has cause magor problems for me financialy.

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ShawnGame
Savage, US
Mar 25, 2011 7:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

They took 99.49 from my account & i didn't approve it. Just got letter from my bank sayin i have to settle dispute with them so i'm starting here by making a complaint, they may have some how got my information when i was looking at other loan site's but i did not authurize them to debit my account! I don't even know what the charge was for, it dosen't even show on the affidavit i filed at the bank. So if anthing you can do to help, by all mean's do so. Thank you very much.. P.s. My name is Prentiss

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darla b
Heber Springs, US
Nov 19, 2010 7:57 pm EST
Verified customer This comment was posted by a verified customer. Learn more

platinum online group took 99.00 out of my account and my bank charged me a overdraft fee of 33.00 i want my 99.00 back and the 33.00 the bank took out for the overdraft charge

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daisygrl62
Denton, US
May 09, 2011 4:38 pm EDT

Platinum online group took money out of my account in the sum of 99.49. I called them and someone told me that I could get a refund and never received it. I tried to call this number back again and received a busy signal...[protected]. I want my money back but can not get it back...is anyone going to take legal action against these people? If so I will join you. Let me know. my email is daisygrl626@yahoo.com

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Jeanne Santee
Coffeyville, US
May 07, 2011 1:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This company took $99.49 out of my checking account which overdrew me and I got a NSF charge 3/21/11. Contacted them 3/24, said in 30 days I would have a refund. No refund, now its 5/6/11. Went to their web site above, has an address sent a letter to that address. Whoever lives there sent it back with a note. This is total fraud@!

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Mayerene Barker
Arcadia, US
May 18, 2011 5:40 pm EDT

Plantinum Online Group charged a fraudulent check to my account in the amount of 99.49. I did not authorize any such transcation. They are ###.

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nia love
cincinnati, US
Aug 03, 2011 11:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Have anyone gotten reinbursed from there bank? Thanks!

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pamela reinoso
Woodside, US
Jul 21, 2011 8:28 pm EDT

i agre they did the same thing to me.they need to be investigated

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Screwed by scamers
Kaiser, US
Jul 18, 2011 7:41 am EDT

same thing happen to me, they took 99.49 out of my account, i tried to call and they just keep haning up on me when i proceed to tell them i want my money back, or they will be hearing from my lawer.

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aclark1986
Creve Coeur, US
Jul 16, 2011 12:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The same exact thing happened to me with this same company on 7/12/2011. I don't even know what this company is, and someone stole my credit card number and used it with this company. Every time I call I can't get through to speak with anybody.

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tylertoni
Houston, US
Jul 13, 2011 12:04 am EDT

i finally got someone to call me back and i asked the lady what do i get for this money that you guys took this ### told me discounted coupons wtf is a dicounted coupon? i did not give permission for them to take 99.49 out my acct and when i said i was gonna call the bank on 3-way they hung up

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daniel bertke
Kettering, US
Jul 12, 2011 2:53 pm EDT

i had the same thing happen to me and i want my money back too

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ms independent
lake city, US
Jul 11, 2011 3:09 am EDT

hey im doris anderson and they have did the same to me they called me telling me i was approved for a loan and it will be deposited into my accont
the next morning and it was just a scam to take nintynine dollars out of my acc which it stuck me with a over draft fee and i dont know what to do i think they need to be closed down and not take money from people who work hard for they money and cant afford to get it took

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CLAUDIA NEEB
5708 scrub oak ct, US
Jul 01, 2011 5:46 pm EDT

when I said something to my bank first thing they said is they slipped it in with some other thing that went through. I never heard of this company. Someone need to figure out a way of getting this company back they are out of New York. The area code is in New York. They are submitting a paper check to the bank and these banks are paying without contacting the customer. They are foraging customer name on check and the bank is excepting it. They bank shoud replace the money if they are don't check signature.

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Darkskinty
, US
Jun 25, 2011 1:14 am EDT

This company got me on june22, 2011 of 99.49. Who do they think they are. Its crazy how this company goes through people accounts and still money. Im report them to my lawyer and sue them for emotion and distress. So they will be stop.

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Kevin Mccaskey
, US
Jun 23, 2011 8:52 pm EDT

Well they pulled that fast one on me to. As i was looking into the company, i found that there is a class action law suit pending in San Fransisco against them.

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Kevin Mccaskey
, US
Jun 22, 2011 8:10 pm EDT

Online plantium took money out of my account in the amount of 99 dollars. when they took out the money they caused other charges to over draft my account. I have allready contacted my bank and now i have to fill out the paperwork, and they are going to put the money back into my account and return the over draft fees on other items. The only thing that bothers me is i never even heard of the company, and they are charging me for what. I think it is about time for them to be shut down. I have friends in high places and i am going to use them.

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troy miles
Los Angeles, US
Jun 11, 2011 12:56 am EDT

on 6/9/2011 99.00 was withdrew from my checking with out my authorization the company was platinum online group. i was charge an over draft fee from my bank . i want my money returned back in to my account by platinum 0nline group i never heard of there company and did not want to be in any kind of business with them. i just want my money back.

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Rudy1029
Alvord, US
Jun 10, 2011 9:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Are there any Law suits on this company. Platinum online Group?

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Jerry ALmon
Carrollton, US
Jun 09, 2011 2:42 pm EDT

This company Platinum online group took $99.49 out of my accoutn with approval. Their number is now disconnected. I need my money back!

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IVE been robbed
McHenry, US
Jun 07, 2011 10:43 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Platinum online group-savings pays 99 on 5/17/2011 tried to cash a check from my bank account for $99.49 and it bounced! Then on 5/27/2011 they sent a different check which was cashed by CHASE Bank, well it over drew my account and CHASE Bank charged me again! On top of the $99.49 and the two fees of $34.00 each, it caused other over draft fees! I did contact CHASE Bank on the first one telling them this is a fraud and calling the number does no good! I'm a disabled VETERAN, I live off my comp check! I'm out $235.49 as of today and my account is -($104.00) because of these SOB's! I'm going to find them one way or the other and get some pay back!

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Jean Bell
Downingtown, US
Jun 07, 2011 9:10 pm EDT

$99.49 was withdrawn from my account about 6 weeks ago without my approval. I called the company and told them I did not want their services and was promised a full refund. It took them only days to take my money but it is 6 weeks or more and i haven't received my refund yet. I wonder what they're waiting for. Me to give up and to say oh forget about it? I want my money! Platinum Online Group ...I feel...is a scam.

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shorty00023
erie, US
Jun 07, 2011 6:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

the same thing happen to me they took $99 out of my account and messed all my bills and i got a charge for it.

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Manny505
Rio Rancho, US
May 31, 2011 5:40 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Well I was a victum and fall for the payday loans, and some how a other company Platinum Online Group withdraw from my account . For something I don't have no clue what is for ?
what a fool I am ..

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kimberly velvet
Nesbit, US
May 22, 2011 9:55 pm EDT

i am also a victim of this scam they took 99.99 out of my account 3 times without my permission we need to try an pull together an just get a lawsuit against these crooks

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Army-Member
Miami Lakes, US
May 21, 2011 6:29 pm EDT

i was taken not one but TWO unauthorized withdrawn payments from my account by these guys one for $99.00, another for $99.49 plus charge fees. I am military personal and NEVER authorized for these payments to go through! EITHER PUT THE MONEY BACK IN MY ACCOUNT AND FIX MY DEBT OR I WILL TAKE LEGAL ACTIONS ACCORDINGLY AND HAVE MILITARY POLICE OFFICIALS CONTACT THIS INDUSTRY AND PROCEED WITH WHAT EVER ACTIONS I FEEL NECESSARY!

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Scammed by Sammsoft
fennville, US
May 21, 2011 1:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

yes I did do all that but the FTC and IC3 will shut them down. I also did a search on their IP address and called their Internet provider and told them what they were doing and they are shutting them down. My soul purpose is to try and shut them down so they can not do this to someone else. The police told me when I filed a report against them, becuase they crossed state lines it now becomes a federal offense, Plus I got their cell phone number and called their provider on that cell phone as well. I know they can switch providers, and thats probable what they do, they keep changing the company name and thats how they stay in business. I reported Sammsoft, Software online and Xeriton, these three web sites are ran by the same person, google their address and it is Star Bucks .
This guy is about 30-34 years old and this is how he makes his living scamming people, they have there answering machine recording saying they are located in the bay area Cailifornia but he is really in Washington State. More people report these companies the faster we put them out of buissness and put them where they belong ...be bars...for many many years
Matthew Boisen
Manager @
Xeriton Corporation 336 228th Ave NE, Ste 301
Sammamish, WA
[protected] cell phone (if not shut off by now)

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