Pioneer Credit Recovery, Inc.illegal communication

W
This review was posted by
a verified customer
Verified customer

According to this company I accrued a debt in the military and repeatedly call me regarding it. I dispute that fact. According to the Fair Debt Collection Practices Act, collectors may only contact a person by cell phone if given permission in writing to do so. Despite this Pioneer representative Amanda Kersh (I don't know if that is the correct spelling) has called me repeatedly by cell phone. What is the appropriate governmental agency to contact regarding these calls? Can the company be fined fpr making these calls?

Responses

  • Ho
    honestable Jan 23, 2012

    Pioneer Credit is USA Funds and many others INHOUSE Collection Agency... make sure they hold their end of the deal if you have met yours. If not contact
    Brian Hill

    Executive Director
    +1.585.343.0751
    [email protected]
    Pioneer Credit Recovery, Inc.

    26 Edward St

    Arcade, NY [protected]

    United States

    0 Votes
  • Wo
    Wolfwood Oct 08, 2011
    This comment was posted by
    a verified customer
    Verified customer

    the article says
    "The law doesn’t mention cellphones or email, says Markoff, because it was written in 1978. And forget publishing notice on someone’s Facebook page. If anyone other than the debtor saw the posting, that would equate to “publishing to third parties, ” Markoff says, which would violate the statute."
    If a law says you can only use a oven make food in a restaurant and the law was made before microwaves that doesn't mean the law immediately updates itself upon the invention of microwaves. You would need the legislature to update the law. The article simply says that the law does not mention cell phones or emails because they were not invented at the time of the laws drafting. It does not say that it does not pertain to them. Clearly it would have been impossible to draft a exemption for technology that did not exist yet. Since the only method for contact provided for by the statute is land lines then it seems clear that the only lawful method to contact a person is by land line.

    -2 Votes
  • Wo
    Wolfwood Oct 07, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Am I misunderstanding this article from the American Bar Assocation?
    It states in perinent point
    "...under the Fair Debt Collection Practices Act, collectors may call a debtor only on his or her landline unless the individual gives permission in writing to do otherwise."
    http://www.abajournal.com/magazine/article/our_pleasure_to_serve_lawyers_social_networking_sites_notify_defendants

    -1 Votes
  • Wo
    Wolfwood Oct 06, 2011
    This comment was posted by
    a verified customer
    Verified customer

    There actually not allowed to call you on your cell phone only your land line

    -2 Votes
  • We
    wendellwart Oct 06, 2011

    An actual live representative is allowed to call without your express permission. Do read up on the subject, they may be violating other harasment laws.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.