Pinecone Research review: Stinks on ice

I was notified by them that my email has been successfully changed. I did not change it .and, on checking my account, I found 2500 points have been stolen. I cannot reach anything resembling customer service since the account is locked to the "new" email that means nothing to me. There is no way to contact them and I am our all those points. I am furious, to say the least.