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Pinecone Research
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Pinecone Research Complaints 5

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11:10 am EDT
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Pinecone Research My account being disabled without warning

I was a member of Pinecone Research for numerous years. I completed 95% of all surveys sent. During the past few years, I guess, since Covid, surveys have drastically dropped with very few invitations to take part.

During the beginning of last year I started to receive a couple of invites again to surveys and took part. I noticed my credit had accrued and wished to redeem my rewards. I struggled with logging in to the Panel with it not recognising my password which was strange as I wrote it down. Despite numerous attempts at the forgot password I resorted to contacted their help via the online form and eventually someone named Karen replied with a password reset. I duly redeemed some points for rewards, not suspecting any problem with future access. Later in the year I once again wished to redeem some points but it wouldn't allow me to log in, I tried the forgot password and waited the next day, the day after and once again never received a link to reset. I tried it again later in the year believing maybe there was an issue with the website as the form submission to contact them often never worked either. I tried again with the forgot password and waited with no reply. Earlier this year I wished to redeem further rewards however once again it still wouldn't log in. Trying the forgot password again didn't work. I contacted Karen direct and she replied to say that my account no longer existed. As I hadn't been an active member my account was gone! I was horrified. There was no warning to say if you don't log in your account would be disabled. There was no courtesy message to say you have credit in your account and you need to log in to redeem as we are removing you from the Panel. I replied immediately but she simply just ignores my emails. I advised her that I had a record of all of the emails with survey invitations, etc etc but she just replies asking me to refer to the Terms and Conditions. I have been a member for years, built up credit over the years and never have had to use any points in a certain time period. I can see there are several other Panel Members who have all been treated the same way with their accounts removed. I feel very scammed by this Company and have asked for them to forward it to Complaints but they simply reply just look at the Terms and Conditions. I want my credit which I have earned over these past few years to be provided to me, my account needs to be reinstated in order to do this.

Desired outcome: My account reinstated so that I can redeem my credit.

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5:14 pm EDT
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Pinecone Research Unreliable and Untrustworthy: My Experience with Pinecone Research

This website called Pinecone Research is one of those places that can really get on your nerves when you want to sign up and earn some extra cash. Let me tell you folks, it's a real doozy to even try and register for an account on there. I encountered some issues with the registration process that had me scratching my head and cursing under my breath. It's a real pain in the rear to say the least.

But wait, it doesn't stop there! Even if you do manage to get past the registration woes and set up an account, they won't even pay out, which feels like a total scam. I mean, that's the whole point of signing up, right? To get those sweet, sweet rewards for your time and effort. Unfortunately, it seems they'll just take your valuable input and not compensate you for it.

And let's not forget about the account problems. These seemed to be a common thread throughout the site. It's enough to make you start tearing your hair out with frustration. You'd think a site that's been around for as long as Pinecone Research would have ironed out all these pesky bugs by now, but I guess not.

In conclusion, I strongly advise you to steer clear of Pinecone Research. It's an unreliable and untrustworthy site that's just not worth the hassle. Save yourself the headache and find another survey site that's willing to actually pay you for your time and effort.

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3:50 pm EDT
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Pinecone Research Beware of Pinecone Research: Low Earnings, Device Slowdowns, and Computer Bugs

Pinecone Research is not a good option for making money online. I tried to download it, but it slowed down my device. It is true that they pay very little every month to track devices, but is it worth it? My computer got a really bad bug and it affected my work negatively. I wouldn't recommend Pinecone Research to anyone.

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Is Pinecone Research Legit?

Pinecone Research earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Pinecone Research to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Pinecone Research is known for their high standards and safety. If you're thinking about dealing with Pinecone Research, it's wise to check how they handle complaints.

A long registered date for pineconeresearch.com can be seen as a positive aspect for Pinecone Research as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Pinecone Research's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

We looked up Pinecone Research and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • We detected that pineconeresearch.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • We conducted a search on social media and found several negative reviews related to Pinecone Research. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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2:25 pm EDT
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Pinecone Research Pinecone Research: Unreliable Surveys and Frustrating Customer Support

Pinecone Research is a survey site where you can give your opinions on different topics and earn some cash. However, sometimes there are no surveys available, and when you ask why, they respond with robotic answers that don't really explain anything. It's frustrating when they ignore repeated requests for more information. My advice is to steer clear of Pinecone Research because they seem more interested in wasting your time than anything else.

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Pinecone Research Unreliable and Unfair: My Experience with Pinecone Research

I jus have to sayin’, Pinecone Research (pineconeresearch.com) ain’t the most reliable survey site out there. They be choosin’ who they wanna give surveys to and they don’t even care if you’ve been loyal to ‘em or not. I was a real loyal surveyor and did all the surveys they gave me, but they just stopped sending me any after a while. And then they let new people join and give them all the surveys like it ain’t no big deal. It don’t make any sense, really.

I mean, I get it - they gotta pick and choose sometimes - but it ain’t right to kick out loyal surveyors just like that. I wasted so much time on their surveys and all they gave me was a measly $3. It ain’t even worth it, to be honest.

If y’all wanna make some quick cash on surveys, there are better sites out there that at least treat their surveyors with some respect. Pinecone Research ain’t one of ‘em.

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Overview of Pinecone Research complaint handling

Pinecone Research reviews first appeared on Complaints Board on May 26, 2023. The latest review My account being disabled without warning was posted on Jul 3, 2023. Pinecone Research has an average consumer rating of 1 stars from 5 reviews. Pinecone Research has resolved 0 complaints.
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Pinecone Research Category
Pinecone Research is ranked 14 among 39 companies in the Online Surveys category

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