PickYourShoes’s earns a 2.3-star rating from 0 reviews and 6 complaints, showing that the majority of sneaker enthusiasts are somewhat dissatisfied with their purchases.
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Authentic Sneakers at a Good Price: My PickYourShoes Review
I gotta say, I was a bit skeptical about PickYourShoes at first. I mean, are their shoes even legit? But after doing some research and reading reviews, I decided to take the plunge and order a pair of sneakers that had sold out everywhere else. And let me tell you, I was not disappointed.
The shoes arrived in a timely manner and were definitely the real deal. I was so excited to finally have these hype shoes in my collection. And the best part? They were at a reasonable price, too.
I've since ordered a few more pairs from PickYourShoes and have had nothing but positive experiences. The selection is great and the prices are fair. Plus, their customer service is top-notch. I had a question about sizing and they were quick to respond and help me out.
Overall, I highly recommend PickYourShoes to anyone looking for authentic sneakers at a good price. Don't let the skeptics scare you away - this site is the real deal.
Disappointing Experience with PickYourShoes: Fake Shoes and Poor Service
I gotta say, I was pretty disappointed with my experience at PickYourShoes. I mean, I was really excited to get some new kicks, but when I got my order, it was like they were straight up fake. Like, come on, man. I don't want to be walking around in some knockoff shoes. That's just embarrassing.
And don't even get me started on the service. It was like pulling teeth trying to get any kind of help from these guys. I had a question about my order and it took forever to get a response. And when I finally did, it was like they didn't even read my message. So frustrating.
Honestly, I wouldn't recommend buying from this place. It's just not worth the hassle. Save yourself the trouble and go somewhere else. I wish I had.
Frustrated customer
Hello.
I found PickYourShoes telephone number and email address and tried to contact this company many times with no luck getting a reply. I've purchased a pair of Adidas shoes from them and received an incorrect size one. Shoes were too small and there was no way I could wear them.
I was really impressed with the quality, it was great. I wanted to send the incorrect ones back in order to get an exchange for a bigger size, but I first I need to contact PickYourShoes support team. Since they don't reply and don't pick up the phone I have no idea will they accept them back and will I get a replacement.
The complaint has been investigated and resolved to the customer's satisfaction.
Is PickYourShoes Legit?
PickYourShoes earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for PickYourShoes. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
PickYourShoes has claimed the domain name for pys.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Pys.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Pys.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for PickYourShoes have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Pys.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with PickYourShoes's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 33% of 0 complaints were resolved.
- The website belonging to PickYourShoes has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Avoid like a plague
I bought a pair of jordans. everything was great. i got them in less than a week, with a little steven nash toy, wich i thought was an amazing touch. the shoes look, and i want to emphize on LOOK, great. however, i put them on only once, went to my friends house, and when i came back notice that the yellow on both shoes began to crack. THEY WILL NOT EXCHANGE, do to the fact that i had already put the shoes on. BS...BS, not sure about other shoes, but do not get the jordan retro 3 do the right thing verstion from this site...RIP OFF...RIP OFF.
This website seem authentic but the shoes they have listed are the same shoes that I see listed on some fraudulent sites? Does anyone know anything about this site? I did not know that retail store sold shoes to online business. Can anyone shed some light?
refund not issued when purchase returned
I purchased shoes from them on 2/08 and received them on 2/15. had to return them because they were too big and followed the return instructions on the website. they advise 10 business days for the credit. I sent emai with track number and they respond want description of box they signed for to find my return! my emails are not being responded to and the customer service number is never answered! please dont buy anything from this company I entered dispute with my credit card company
The complaint has been investigated and resolved to the customer’s satisfaction.
I will never do business with this company again
NO NO NO! Ordered a pair of shoes for my son for Christmas...ordered the wrong size...returned them...took them 12 days to get back to me to even let me know they got my shoes (after many times trying to call them) had to pay another shipping charge of $12 to get them returned and STILL haven't received them! Can't talk to a live person (ever). All I want is the shoes I have paid for (plus $12 shipping... twice) and I will NEVER do business with this company again!
Overview of PickYourShoes complaint handling
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PickYourShoes Contacts
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PickYourShoes phone numbers+1 (909) 627-6001+1 (909) 627-6001Click up if you have successfully reached PickYourShoes by calling +1 (909) 627-6001 phone number 0 0 users reported that they have successfully reached PickYourShoes by calling +1 (909) 627-6001 phone number Click down if you have unsuccessfully reached PickYourShoes by calling +1 (909) 627-6001 phone number 0 0 users reported that they have UNsuccessfully reached PickYourShoes by calling +1 (909) 627-6001 phone number
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PickYourShoes emailssupport@pys.com100%Confidence score: 100%Supportinfo@pys.com10%Confidence score: 10%Support
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PickYourShoes address20651 Golden Springs Drive, Suite #288, Walnut, California, 91789, United States
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PickYourShoes social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
- View all PickYourShoes contacts
Recent comments about PickYourShoes company
Avoid like a plague



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