Write a review File a complaint
Phyderma Customer Service Phone, Email, Contacts

reviews and complaints

Phyderma's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌

Learn how the rating is calculated

2.3 3 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Phyderma complaints 3

2:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Phyderma Constant mailings promising huge cheques

Gigantic printing on envelope and first sheet of mailing reading something like: "you have won a cheque for £143, 000". In side the various pages' small print says you have won a "guaranteed cheque" which turns out to be a "1.50 discount token on your next order". The remaining pages are printed in small to very small print and imply "you do not have to place an order but if you do your guaranteed winnings will reach you faster". There is a number specific to the recipient that will win you the prize if it matches that number drawn by legal officer: this number has 9 digits so, even if this is a genuine offer, the recipient has a 1 in millions chance of winning! The order form usually lists 2 or 3 very special suggested offers and also if your order is over a certain amount you will receive for free a valuable gift (Sic!). My 92-year old mother is convinced she has definitely won the money and won't be dissuaded by my going through the small print and feel she has to order something at a very high price as the prize is apparently also very large. She then insists, despite her being registered blind, on writing a letter of thanks. Needless to say when the over-priced and unnecessary boxes of ordered items arrive they include 4 or 5 more envelopes offering the same competition! Needless to say she has not received this winning cheque and the usual statement in the paper work that "you will be very lucky to win this money" is ironically very true.

Read full review of Phyderma
Hide full review
6:37 am EDT
The complaint has been investigated and resolved to the customer’s satisfaction.

Phyderma Cash prize Draw

I Believe These people have already scammed me under the name Gourmet Kitchen by post recently.I received a prize draw letter this morning 4/08/2014 stating I have won £128, 428.60 in a EURO PRIZE.
All the paperwork looks very similar to that of Gourmet Kitchen and I am keeping it all together for my proof.
The un-stamped reply envelope has the return address of: PHYDERMA
Box 7
3 Lombard Street East
Dublin 2
Ireland With: UPPE084A printed at bottom left of envelope. I hope this can be of help as I had to transfer fund's from my bank account after they had taken monies on 25/7/2014.
Many Regards,
Mike Heeley.

Read full review of Phyderma and 6 comments

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
Add a comment
, US
Jul 21, 2017 2:48 am EDT

My 82 year old Mum is practically bankrupt on looking at her bank statement these companies have taken £800 in June alone and approximately £10 000 over the last 18 months.

Any advice would be welcome


Melinda Woof
, US
Jan 27, 2017 12:17 pm EST

January 2017 and I'm afraid it is still going on, Vital Nature, Gourmet Foods and Phyderma are all trade names against the same address and documentation layouts. Just had to cancel my fathers debit cards. A relatively small loss but one he can ill afford! Take care.

, GB
Oct 25, 2016 8:27 am EDT

Do not order, scam still going on from France, my 82 year old mother has been bombarded with calls and letters promising her cheques of over £100k. She has been taken in and continues to order in the hope that this time she will be the winner. It has all recently come to light after another France based company Vital nature duped her of £100 and when she returned the goods as wasn't her usual order they will not return her money. Please stay clear of these companies as they are clearly preying on the elderly. My mum has learnt a hard lesson here

, GB
Oct 28, 2015 4:52 am EDT
Verified customer This comment was posted by a verified customer. Learn more

My 91-year-old, registered blind mother has been inundated with these kind of mailings and always believes they must be true as they wouldn't promise something were it to be false! When the ordered stuff arrives, without (surprise, surprise!) the promised cheque it is I who is to blame as "I must have filled in the form incorrectly". We have a fine collection of cardboard boxes and an even greater collection of basically unwanted and hugely overpriced items: soaps, gels, shampoos, skin lotions, face-creams to reduce wrinkling etc! I almost dread coming home in the late morning after my shopping trips and computer catch-ups in case there is another mountain of boxes outside the door to our flat. It seems to me that our whole life is revolving around PHYDERMA, VITAL NATURE, NATURAL BEAUTY etc. etc! Afternoons are spent looking through all the paperwork and so-called catalogues to make sure an order is placed. I point out the small print that "an order is optional" but she then says that if she does not place an order her claim for the £43, 000++ or £168, 000+++ will go to the back of the queue. It is an absolute disgrace and wearing us both out (I am her 65 year-old son and carer). Graham

Sian C
, GB
Apr 11, 2015 4:57 am EDT

My father has been on the hook with these people for some time - I thought I had got him off it beginning of last years when I sent him print offs from the internet about it but he is still doing it and telling me fibs but I know its going on as he thinks hes coming into money soon and so it has to be these crooks..he is 90 next year and I despair !

Tina bryan
Hednesford, GB
Jan 17, 2015 11:12 am EST

These people plus others are scamming our elderly and vulnerable relatives. My 90 year old uncle thinks he is on to a winner every day of the week not only with this company but others who they have obviously sold there address to as being easy targets. Every day I get a phone of my 90 yr old uncle saying I've won this or that IF I SEND A ORDER which I'm unable to stop him doing so It works out to being £36.00 at least for a order The last was for Tea 3/4 lb worked out to be £32.00 plus postage and packing and postal order fees I have sent off information to Royal Mail not heard anything off them to date. They have even got to phoning him but alas no number to redial HOW DO WE STOP THESE SCAMMERS

3:04 pm EST

Phyderma False claims

I received two emails from the company Phyderma. They stated that I won prize, and if I wanted to receive it I needed to prove two check in amount of $60. I paid them $120, but I haven’t received my prize or confirmation email. They also stopped to communicate with me. And their phone number turned out to be invalid. I wonder if there are other people, who had the same experience. Let’s share views about this company.

Read full review of Phyderma
Hide full review

Is Phyderma legit?

Phyderma earns a trustworthiness rating of 86%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Phyderma highly, which means their services are pretty reliable. Despite this, their 33% complaint resolution rate raises questions. We recommend users check reviews and complaints about Phyderma to understand what to expect from them.

We found clear and detailed contact information for Phyderma. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Phyderma's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • No reviews for on popular sites. Be cautious and do additional research. Look for information about the Phyderma and be careful with personal information or transactions.
  • has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The may offer a niche product or service that is only of interest to a smaller audience.
  • Phyderma protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We attempted to contact the administrator of Phyderma website using the provided email address, but our message was undeliverable. This could indicate that the email address is invalid or that the administrator is not responsive, which could be a concern if users encounter issues or need assistance with their accounts or transactions.
  • We found that the technical contact email address listed for Phyderma appears to be invalid or not in use. This could be a red flag and may indicate that the website is not being properly maintained or monitored. It is important to ensure that contact information listed on a website is accurate and up-to-date
  • We have reason to believe that the registrant email address for Phyderma's website is invalid. This could indicate that the website is not properly maintained or could potentially be a red flag for fraudulent activity.

Phyderma reviews 0

Looks like Phyderma has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Phyderma, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Phyderma complaint handling

Phyderma reviews first appeared on Complaints Board on Feb 2, 2014. The latest review Constant mailings promising huge cheques was posted on Aug 22, 2016. The latest complaint Cash prize Draw was resolved on Aug 04, 2014. Phyderma has an average consumer rating of 2 stars from 3 reviews. Phyderma has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Phyderma contacts

  2. Phyderma phone numbers
    +33 892 259 966
    +33 892 259 966
    Click up if you have successfully reached Phyderma by calling +33 892 259 966 phone number 1 1 users reported that they have successfully reached Phyderma by calling +33 892 259 966 phone number Click down if you have unsuccessfully reached Phyderma by calling +33 892 259 966 phone number 0 0 users reported that they have UNsuccessfully reached Phyderma by calling +33 892 259 966 phone number
    +33 809 400 139
    +33 809 400 139
    Click up if you have successfully reached Phyderma by calling +33 809 400 139 phone number 0 0 users reported that they have successfully reached Phyderma by calling +33 809 400 139 phone number Click down if you have unsuccessfully reached Phyderma by calling +33 809 400 139 phone number 0 0 users reported that they have UNsuccessfully reached Phyderma by calling +33 809 400 139 phone number
  3. Phyderma emails
  4. Phyderma address
    1198 Av. Maurice Donat Mougins, Cannes, 06250, France
  5. Phyderma social media

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.