Phoolwala
reviews and complaints

I gotta say, Phoolwala is the real deal. Their service is top-notch and they always deliver on time. Plus, they keep you in the loop with WhatsApp updates so you know exactly when your flowers have been delivered. And let me tell you, those flowers are something else. They're fresh, vibrant, and just plain beautiful. I highly recommend Phoolwala to anyone looking for a reliable and high-quality flower delivery service. Trust me, you won't be disappointed.

This website is the best I've ever used. They really listen to their customers, which is a rare thing these days. The delivery is super fast and always on time. What I love most about this site is that they never disappoint their customers. I can always count on them to deliver exactly what I ordered, and it always looks amazing. I've used other flower delivery services in the past, but none of them compare to Phoolwala. They really go above and beyond to make sure their customers are happy. I highly recommend this site to anyone looking for a reliable and trustworthy flower delivery service. You won't be disappointed!

I gotta say, my experience with Phoolwala was pretty disappointing. I decided to order a rakhi from their website, and they promised me that it would be delivered on the same day. I went ahead and made my payment, but unfortunately, my order never arrived. I tried calling them multiple times, but they never picked up. To make matters worse, they didn't even bother to return my refund.

Overall, I would not recommend using this website. The service was just not up to par, and I was left feeling frustrated and disappointed. If you're looking for a reliable and trustworthy online florist, I suggest looking elsewhere.

I recently made an order on Phoolwala for a premium Dutch chocolate cake. However, when the delivery arrived, I was disappointed to find that it was a cashew cake instead. The cake looked nothing like the photo on the website, and I was left feeling frustrated and let down.

When I contacted Phoolwala to express my concerns, I was met with resistance. They were unwilling to make any effort to rectify the situation, even suggesting that I should be happy with what I received. I was shocked by their lack of customer service and unwillingness to make things right.

I understand that my delivery was to a local village, but that should not be an excuse for poor service. If Phoolwala wants to be in the business of delivering cakes and other gifts, they need to understand the importance of customer satisfaction and making an effort to meet their customers' expectations.

Overall, I would not recommend Phoolwala to anyone looking for reliable and high-quality gift delivery services. Their lack of professionalism and customer service skills left a bad taste in my mouth, and I will be taking my business elsewhere in the future.

I gotta tell you about my experience with Phoolwala.com. Let me tell you, this website is the real deal. I remember using it once for my dear one's birthday. He was miles away and I wanted to make him feel special. So, I placed my order and guess what? Phoolwala.com delivered it right at 12AM sharp! I was over the moon with their delivery service and the product quality was top-notch too.

I highly recommend Phoolwala.com to everyone out there. Trust me, you won't be disappointed. Their product quality is awesome and they always deliver on time. So, if you want to make your loved ones feel special, go ahead and use Phoolwala.com. You won't regret it.

Thanks, Phoolwala.com! You guys are the best!

This website is a total scam. I placed an order and it got cancelled. It's been over a month now and I still haven't received my refund. The order tracker is completely useless and doesn't show any information about my order. I tried calling the phone numbers listed on the website, but they don't work. I even requested a call back multiple times, but no one bothered to contact me.

Finally, I was able to get in touch with an employee who promised to refund my money within 3-4 days. However, it's been 3 weeks now and I still haven't received my refund. To make matters worse, my phone number has been blocked and I can't even contact them anymore.

I would strongly advise against using this website for any kind of flower delivery. They are clearly not a legitimate business and are only out to scam people. Save yourself the hassle and go with a more reputable company instead.

We recently had an experience with Phoolwala, where we ordered a bouquet of flowers to be delivered in Bhopal. Unfortunately, the flowers that were delivered were not up to the mark. They were stale, wilted, poorly arranged and quite different from what was depicted in the website image. We were quite disappointed with the quality of the flowers and decided to contact Phoolwala customer care to raise our concerns.

To our surprise, the customer care representative denied our allegations outright and implied that we were lying about the condition of the flowers. They even went to the extent of showing us some undated CCTV footage to prove the authenticity of the bouquet. This was quite an appalling experience for us, and we felt that Phoolwala was utterly unreliable and out to make a quick buck by charging clients and not living up to their commitment.

We would not recommend placing an order with Phoolwala. There are other sites like fnp, etc that are more reliable, offer genuine products and better customer service. We hope that Phoolwala takes our feedback constructively and works towards improving their services in the future.

I am extremely disappointed with Phoolwala (phoolwala.com) after my recent experience with them. I had ordered a beautiful bouquet of flowers in a vase with lilies, roses, and gerberas for my father's 75th birthday. However, what was delivered to him was a poorly put together bunch of old, stale flowers without a vase and no lilies in the arrangement. It was a complete letdown, and my father was very upset with what he received.

I immediately contacted the company via phone and chat, spending a total of 1.5 hours discussing the matter with them post-delivery. I gave them a chance to rectify the mistake and send fresh flowers, but to my dismay, no apology or intention to offer a refund or replacement was shown. It was a frustrating experience, and I felt like I had wasted my money on a scam business.

I have attached photos of what I ordered and what was delivered, and as you can see, the difference is stark. I urge anyone considering buying from Phoolwala to think twice before doing so. My experience with them was a complete disappointment, and I had to order flowers from another site again.

In conclusion, I would not recommend Phoolwala to anyone looking for a reliable and trustworthy flower delivery service. Their lack of customer service and poor quality of products is unacceptable, and I hope they take steps to improve their business practices in the future.

potential customers.

I was extremely disappointed with my experience with Phoolwala. I had placed an order for a flower gift on their website, but unfortunately, they failed to deliver it. I was not surprised, as I had read some negative reviews about their delivery service before placing my order.

Initially, I received an email from them stating that they had delivered the gift, but when I checked with the recipient, they had not received anything. It was only after I inquired about it that I found out that they had never delivered the gift. When I contacted their customer service, they gave me a lame excuse that they had attempted to deliver, but there was no such address, and the phone number provided never worked. I found this excuse to be ridiculous, as they had both the sender and receiver's phone numbers, but they never attempted to make a phone call to confirm the address or delivery.

To make matters worse, they refused to give me a refund, which is a common complaint I have seen in many other reviews on different websites. It is high time for a company like Phoolwala to change their unethical practices and provide honest and excellent customer service. I will eventually get my refund, but they will be left with a bad reputation and negative attention from potential customers.

In conclusion, I would not recommend Phoolwala to anyone looking for a reliable and trustworthy online flower delivery service. Their lack of transparency and poor customer service is a major concern, and I hope they take steps to improve their services in the future.

I recently had an experience with Phoolwala (phoolwala.com) that left me feeling extremely disappointed. I had ordered a lovely bouquet of roses for my mother on Mother's Day in 2021. I was told that I would receive a confirmation via text message, but unfortunately, I never received any such message. I tried calling and messaging the company several times, but I never received a response.

After several attempts to contact them, I finally received an email stating that they were unable to deliver the bouquet on the same day and that it would be delivered a few days later. However, when the delivery date arrived, there was still no sign of the bouquet. I tried contacting the company again, but once again, I received no response.

Eventually, I was informed that they were unable to deliver the bouquet and that they wanted to reschedule the delivery for a few days later. I agreed to this, and I even reminded them several times before the delivery date. However, once again, they failed to deliver on the day they promised.

I informed them that my friend had left for another city, but they still delivered the bouquet the next day. To make matters worse, they delivered the wrong product. Instead of the beautiful bouquet of red roses that I had ordered, they delivered a mediocre mixed flower bouquet.

Throughout this entire ordeal, I tried contacting Phoolwala several times, but they never responded. They never cancelled my order, even though they were unable to deliver it. They never showed any courtesy or professionalism, and they kept dodging my calls and messages.

Overall, this was the worst experience I have ever had with an online flower delivery service. Even during the lockdown, other companies are either refusing orders or informing customers of late delivery, but Phoolwala just took my money and treated me like $#*!. I would not recommend this company to anyone.

I recently used Phoolwala (phoolwala.com) to order some flowers, and I must say, it was a pretty disappointing experience. The website itself is not very user-friendly, and I had trouble finding what I was looking for. When I finally did place my order, I received no updates on the status of my delivery. I even tried reaching out to customer care, but I never received a reply. To make matters worse, my money was deducted from my account, but I still had no idea if my flowers had been delivered or not. Overall, I would not recommend using Phoolwala for any of your flower needs.

I gotta tell ya, I had a pretty bad experience with Phoolwala. I mean, I wouldn't recommend doing any business with them, unless you wanna end up regretting your decision and throwing your money down the drain. I'm not even kidding, I had to file an FIR against them because they didn't deliver my order and refused to give me a refund. It's like they don't even care about their customers, you know? It's a shame, really. I was hoping for a better experience, but I guess that's just not in the cards with these guys. So, if you're looking for a reliable and trustworthy company to do business with, I'd suggest looking elsewhere. Trust me, you'll thank me later.