Menu
Dose Of Roses Customer Service Phone, Email, Contacts

Dose Of Roses
reviews and complaints

Dose Of Roses's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.doseofroses.com
www.doseofroses.com

Learn how the rating is calculated

1.0 23 Reviews 12 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Dose Of Roses reviews 23

ComplaintsBoard
A
10:30 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Dose Of Roses Dose Of Roses: Unresponsive Customer Service and Unlawful Practices - A Review

Writing in the voice of a human, the review about Dose Of Roses gets longer, goes into more detail and explains why the writer is unhappy with the service.

I'm extremely disappointed with my experience with Dose Of Roses. After months of trying to get a refund for a damaged product, and numerous attempts to contact them, I still haven't received any response. It's extremely frustrating that they have refused to answer my queries, and I find it concerning that they seem to have a policy against refunding disputed charges.

The icing on the cake was that when I disputed the charge with my credit card company, they contacted dose of roses who told the credit company that their insurer would not process any claim that was unsuccessfully refunded before. This was another obstacle put in front of me to stop me from getting any help with my damaged product.

It's really disappointing to see a company that seems to be so elusive and evasive about providing refunds, and they don't even provide necessary information like tracking numbers or receipts as required by Federal law.

Furthermore, the quality of their products is sub-par, and it's apparent that they are only in it to scam people. I would highly recommend looking for alternatives on the market as this product leaves a lot to be desired.

What really gets under my skin is that they only respond when you dispute the charge with your credit card company. It's clear that this practice is unlawful and I urge everyone to document these issues so that federal charges can be brought against them.

It's especially concerning that their insurer seems to be complicit in these practices and refuses to process any claim that was attempted to be disputed by a credit in company. This violates FTC laws and is a huge red flag. I'm confident that their unethical practices will soon be exposed and hopefully prosecuted.

In conclusion, I would not recommend Dose Of Roses to anyone. Their blatant disregard for their customers and the law is unacceptable, and I believe it's only a matter of time before they are held accountable.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
G
7:12 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Dose Of Roses Disappointed with Dose of Roses: A Review of Their Flower Delivery Service

As someone who loves to celebrate their special occasions with flowers, I was excited to come across Dose Of Roses. I decided to purchase 50 roses from them and was pleasantly surprised to receive them earlier than expected. However, my excitement quickly turned to disappointment when I noticed that the flowers were flattened and smushed at the top due to the way they were packaged. Despite this, I remained optimistic and decided to contact the company to see if they could correct the issue.

After explaining that the damage wasn't caused by shipping, but rather by their packaging, I was promised that the second shipment would be sent out with better packaging. I was relieved to receive the shipping confirmation on Monday, but I knew that the flowers needed to arrive before Thursday because it was my birthday and I would be going on a trip soon after. Unfortunately, the flowers arrived after my birthday, so I had to retrieve them from the FedEx location.

When I opened the second shipment, my disappointment only grew. The flowers were even more smushed than before, now with damage to both the sides and the top. I contacted the company once again, but this time they insisted that it was the shipping that caused the damage. I knew this wasn't true because both times the boxes were pristine. They offered me a refund of $65, which seemed like a joke considering that I had paid close to $500 for these flowers. I explained to them that I didn't buy these flowers just to get my money back, but to have them come as they were supposed to. I shared my experience and explained that I didn't want to go through this again, even if they offered to send another replacement.

Ultimately, I have concluded that I should only buy flowers in person because the company seems oblivious to the way they're packaging the flowers. Regrettably, based on my experience, I will never buy from Dose Of Roses ever again. They disappointed me and did not deliver on their promises. This experience has been one of the worst experiences of my entire life, and it is especially disheartening because it was supposed to be one of the best experiences.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
A
5:14 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Dose Of Roses Disappointing Experience with Dose of Roses: Late Delivery and Damaged Gift with Poor Customer Service

I had a truly disappointing experience with Dose of Roses. I had ordered a gift for my wife and daughter for Valentine's Day, and paid extra for expedited shipping to ensure it would arrive on time. Unfortunately, the gift did not arrive until two weeks after the holiday, despite the company's guarantee. Not only that, but the gift arrived damaged, with nearly $600 worth of flowers crushed and petals torn/cracked. When I contacted the company about these issues, they offered only a 40% refund of the extra shipping cost I had paid and a measly $100 refund for the damaged gift. To add insult to injury, they offered me a discount on future purchases which felt like a poor attempt to get me to continue shopping with them.

As someone who works hard for their money, I was very disappointed in this experience. I would strongly advise others to steer clear of Dose of Roses and look for reputable businesses that offer similar services and products. There are plenty of options out there that will take better care of your order and deliver it on time and in good condition. Don't waste your time and money on this sorry excuse for a business.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Dose Of Roses Dose of Roses Review: Frustrating Experience with Non-Existent Customer Support

So, I recently had an experience with Dose of Roses and let me tell you, it was not a good one. I was excited to purchase two items from their website, which looked great and perfect for the person I was buying them for. However, things quickly went downhill from there.

First of all, I had to place two separate orders because both items I picked were supposed to be "normally ready" in four hours, but it took five days for the package to even reach the courier. I mean, seriously? And then, the order that was supposed to be delivered by the 9th still hadn't even made it to UPS. So, I decided to place another order with expedited shipping, hoping that I could at least get the items to the person they were intended for on time. And guess what? That order left when it was supposed to, but the first order still hadn't even been processed by UPS.

I tried to cancel and get a refund for the first order, but I never received a reply. I called multiple times, but no one ever answered. I even tried Facebook and the messenger on their website, but all I got were automated responses. It's like they don't even care about their customers.

And then, to top it all off, they sent me an email asking me to rate the help I received. What help? I haven't received any help at all! It's like their support system is non-existent. I'm so frustrated and disappointed with this whole experience.

I understand that things happen and people make mistakes, but this was just ridiculous. I spent my hard-earned money on something nice for someone else, and I feel like I got nothing in return. I wish I had done more research before choosing to buy from this company.

So, if you're thinking about buying from Dose of Roses, be prepared to plan way ahead and pay extra for expedited shipping. And even then, there's no guarantee that you'll receive your order on time or even get any help if something goes wrong. I won't be buying from them again, and I'll be sure to share my experience with others.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Dose Of Roses Disappointing Experience with Dose Of Roses: Poor Delivery, Unresponsive Customer Support and Lack of Communication

I had a disappointing experience with Dose Of Roses, an online store specializing in gift arrangements made of roses (doseofroses.com). Despite placing my order three weeks in advance and paying for rush shipping, my order did not arrive in time for Valentine's Day, as I had hoped. I had ordered two of their rose bears, which looked adorable on their website and seemed like the perfect gift for my loved ones. Unfortunately, only one of the bears arrived on the expected delivery date, while the other one was still pending.

After waiting a week and checking the tracking information, I reached out to their customer service team for an explanation. To my surprise, they simply suggested that I ask my neighbors if they had received the second shipment, despite the fact that the tracking information showed it had not yet been delivered. I wasn't pleased with their unhelpful response and had to copy and paste the tracking number from UPS to provide evidence that only one shipment had arrived.

To my frustration, their reply was that the bear I had ordered was out of stock and I should choose something else instead, just two days before Valentine's Day. This lack of communication and customer support was unacceptable, and I felt like I had to chase them to resolve the issue. I emailed back, requesting that they ensure I received the missing bear before Valentine's Day - but instead, I was met with radio silence.

A week passed after Valentine's Day and my multiple follow-up requests for a refund went unanswered. I felt like my trust had been misplaced, and I read online that others have experienced similar issues. I have reluctantly had to contact my bank to dispute the charge, which is a tedious and unnecessary task.

Based on my experience, I would not recommend Dose Of Roses. Their lack of communication, unfulfilled deliveries and unresponsiveness to their customers' needs are unacceptable. In the future, I would advise others to steer clear of this company and avoid the risk of disappointment.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Dose Of Roses Beware of Dose of Roses: Poor Business Practices and Scam Alert

Dose Of Roses (doseofroses.com) has been receiving a lot of negative attention lately for their poor business practices. It is important to note that many customers have reported having ordered items and never receiving them. Despite numerous attempts to contact the company through emails and other means, no response has been received from their end.
This lack of communication has been a major fault of Dose of Roses, and it has led many people to conclude that this company is nothing but a scam. In case you want to reach out to them through phone, use the numbers ***080 and ***917. It is recommended that anyone thinking of making a purchase from them should steer clear.
Several customers have claimed that after making purchases from Dose of Roses, their credit card information was stolen, and fraudulent activities were identified on their accounts. The fact that this has happened to multiple people is a serious issue that cannot be ignored.
It is crucial to warn others of the potential risks involved, and to take immediate action if you have been scammed by Dose of Roses. Dispute the purchase with your bank, file a complaint with the Better Business Bureau (BBB), and the Federal Trade Commission (FTC).
This company seems to be nothing but a fraudulent organization, whose sole purpose is to trick and scam innocent customers out of their money. It is recommended to avoid Dose Of Roses at all costs, and to spread the word to prevent others from falling into their trap.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Dose Of Roses Disappointing Experience with Dose of Roses: Strongly Advise Against Ordering from This Company

As someone who recently had a disappointing experience with Dose of Roses, I would strongly advise against ordering from this company. While their website boasts fast and efficient service, my personal experience was incredibly frustrating and left me feeling ripped-off.

I placed an order for over $1400 on 02/20/2020, hoping to surprise my loved one with a beautiful bouquet of roses for Valentine's Day. I specifically paid for overnight shipping and expedited processing, to ensure that everything would arrive on time. Unfortunately, despite all of my efforts, I did not receive my order by the promised date. Even worse, it is now 02/25/2020 and I still have not received anything.

To make matters worse, whenever I reached out to Dose of Roses for updates or to cancel my order, I was completely ignored. It was only after several unsuccessful attempts to reach them that I received an email stating that they were unable to fulfill my order due to the volume of orders they had received. Rather than offer me a refund or an alternative solution, they simply offered me a coupon for $40.

Needless to say, this experience left me feeling frustrated, angry, and completely let-down by Dose of Roses. I was forced to spend my Valentine's Day shopping at another store, and I will never again recommend this company to anyone. If you are considering ordering from Dose of Roses, my advice is to look elsewhere - there are plenty of other reputable companies that will provide you with the service and quality you deserve.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Dose Of Roses Dose Of Roses Review: Disappointing Products and Frustrating Customer Service

I wanted to share my experience with Dose Of Roses (doseofroses.com) as it left me feeling extremely disappointed and frustrated. It wasn't just a case of me ordering something last minute for Valentine's Day and it not arriving on time, but rather a situation that occurred weeks after.

I ordered a small boxed rose on February 28th, even though I didn't need it for another three weeks. I opted for a rush processing order as they advertised that they don't pack orders right away unless you pay for the expedited shipping. I paid $43.74 for the Galaxy Rose Arrangement – 1 Small (1 Rose) / Suede / Pink. The order arrived on March 3rd, and upon opening the box, I discovered that I received a WHITE box instead of the PINK one I ordered.

I contacted the company immediately via email and began a two-week conversation that left me feeling incredibly frustrated. Despite it being clear on both their website and my confirmation email that I had ordered the pink arrangement, they were trying to tell me that what I received was correct. It wasn't until I convinced the first customer service representative that I was sent the wrong item that I was informed that my complaint would be escalated to the management team, and they would email me confirmation of a replacement.

However, after five days, I had still heard nothing, so I emailed them again, only to receive a reply stating that what they sent me was correct, which left me feeling even more exasperated. I then decided to resort to disputing the charges with my bank, as I felt that I had no other options.

Overall, this company left me feeling extremely let down and frustrated. It's a shame, as the prices they charge are high, and the way they charge is also a matter of contention. In my personal opinion, I would not recommend this company to anyone.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Dose Of Roses Poor customer service experience from Dose of Roses: A review

I had an unfortunate experience with Dose of Roses (doseofroses.com) when I placed an order in January and received the wrong item. I immediately tried to reach out to the customer service team via email, but unfortunately, I never received any assistance despite sending multiple messages. I initially contacted them on February 3rd and received a reply, but when I answered that email, I didn't hear anything back.

Upon realizing that my problem still wasn't resolved, I reached out yet again, only to face the same lack of response. I even tried calling the number listed on the website, but no one answered. I was left feeling disappointed and frustrated that a company that prides themselves on their work and service would treat their customers in such a manner.

What made it even worse was that I received a survey asking for feedback on the customer service I received, but despite filling it out, I never heard back.

I can't stress enough how poor my experience was with Dose of Roses. Even after leaving comments on their social media posts, I didn't receive any response. As someone who enjoys treating their loved ones with gifts, I do not recommend shopping from here. If any issues were to occur, it seems that resolving them effectively is unlikely.

In my opinion, it's particularly difficult to deal with situations like this during the current climate. I would advise anyone looking to buy a special gift for someone, or even for themselves, to shop elsewhere. It's disappointing to have to share such a negative experience, but it's only fair to inform others so they can avoid any similar issues.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Dose Of Roses Dose of Roses Review: Overpriced and Subpar Quality with Fake Reviews and Long Shipping Times

Initially, I was drawn to the stunning images of the roses on Dose of Roses' website, but after doing my research, I am glad that I did not make a purchase. Upon closer inspection, I found that the company's images always show the roses from afar, making it difficult to spot any imperfections. Additionally, I learned from a friend who bought one that the actual quality of the rose was extremely poor for the price. While the rose looked hefty and appeared to be made of iridescent glass or plexiglass in the photos, it was actually constructed from a thin piece of plastic curved into shape, with the leaves being a thin, spray-painted piece. The overall weight felt like that of a pinwheel spinner. The lack of craftsmanship was a major disappointment.

Another issue that I found was the long shipping times. It turns out that Dose of Roses is a drop-shipped product likely originating from an East Asian country such as China, which explains the hefty prices customers are paying. In fact, I discovered that the same product can be found on Alibaba for as low as $1.39. This pricing disparity, coupled with the subpar quality, makes it clear that Dose of Roses is not worth the investment.

The reviews on the website are also suspect, as the 5-star ratings are often back-to-back with no authentic profile for any of the reviewers. These fake reviews should be removed immediately.

Finally, I noticed that the company recently changed its website to dose-roses.com, likely due to customer complaints or for other reasons. This tactic seems dubious and makes it more challenging for potential customers to find negative reviews.

In conclusion, my research has shown that Dose of Roses is not a luxury-like product, as the high-end imagery and photoshoots suggest. Instead, it's a subpar, overpriced product with fake reviews and long shipping times. I would advise anyone interested in this type of gift to look elsewhere and save their money.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Dose Of Roses Disappointing Experience with Dose of Roses: Late Delivery, Damaged Products, and Poor Customer Service

My experience with Dose of Roses has been nothing short of a terrible nightmare. I ordered a product from them in January, with the understanding that I would receive my order by Valentine's Day, as they had GUARANTEED. However, that did not happen, and I had to wait for weeks to receive the package. To make matters worse, the company did not respond to any of my emails inquiring about the progress of my order.
When I finally received my package on March 4th, I was sorely disappointed. The products inside the poorly packaged box were damaged beyond repair, rendering them unusable. The roses were flattened, and the dye from the flowers had stained the inside of the box, leaving a deep red mess. The scent of these roses was nothing like what they had advertised, and they did not look anything like the pictures on their website.
It was shocking that, despite advertising a GUARANTEED delivery date, they did not offer refunds or even significant discounts to people who had already placed their orders. Instead, they offered a measly $15 discount on the next purchase, which was not a good enough compensation considering the high prices of their products.
Moreover, the return and refund policy was so disappointing as well. They only allowed returns within 30 days of the order, which is impossible considering the delay in the shipping. Even worse, no original shipping, or return shipping, costs were included, and returns only got store credit.
Overall, Dose of Roses left me highly dissatisfied, and I cannot recommend this site to anyone. Their products are overpriced, and they do not provide quality control or adequate customer service, and their return policy is terrible.

Read full review of Dose Of Roses
Hide full review

Dose Of Roses complaints 12

ComplaintsBoard
C
11:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dose Of Roses Dose of Roses Review: A Total Scam - Don't Waste Your Money!

I gotta tell ya, I had a pretty rough experience with Dose of Roses. I was super excited to order some stuff from them, spent almost $200 on three items, but guess what? I never got anything! I mean, come on, I paid $35 for expedited shipping and it's been almost a whole month and still nothing. I tried to get in touch with customer service a bunch of times, but they never got back to me. I even asked for a refund, but no dice.

I'm not the only one, either. There are a ton of negative reviews out there, and I gotta say, they seem pretty legit. I mean, who knows where those good reviews are coming from, but I'm pretty sure they're not from actual customers. This company is a total scam, and I'm not gonna let them get away with it. I'm filing a complaint with the BBB, and I suggest you stay far, far away from Dose of Roses.

Honestly, I wish I could give them zero stars. The only reason I'm giving them one is to warn other people not to make the same mistake I did. Don't waste your time or your money on this company. They're not worth it.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
C
10:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dose Of Roses Dose Of Roses Review: Unprofessional, Inconsiderate, and Deceptive Business Practices

I recently had an extremely disappointing experience with Dose Of Roses, an online shopping platform that deals in luxury roses and flower arrangements. I was excited to surprise my partner with a beautifully curated Valentine's Day gift, and had placed an order well in advance, opting for rush delivery to ensure that the package would arrive in a timely manner. However, even after two weeks, I had not received my order, and all my attempts to contact the company through chat, email, and phone calls were met with silence.

As a customer, I feel that the least I could have expected was some kind of communication from the company, letting me know why there was a delay or informing me of any issues. Instead, I was left in the dark, waiting and wondering where my package was. This lack of communication is unprofessional and shows a complete disregard for the needs and expectations of customers.

To make matters worse, Dose Of Roses seems to have a habit of deleting negative comments and reviews on their Instagram and Facebook pages, which only further adds to their already dubious reputation. When I asked for a refund, I was pointed towards their no refund policy, despite the fact that they had previously told me that my order was sold out. It is incredibly disheartening to be deceived by a company that promises so much, but delivers so little.

In conclusion, I would strongly advise against using Dose Of Roses for any future purchases, as I believe that their business practices are not only unethical, but also fraudulent. It is important to support companies that value transparency and customer satisfaction, rather than those that prioritize profit margins at the expense of their reputation and consumer loyalty.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
C
9:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dose Of Roses Warning: Terrible Experience with Dose of Roses - A Cautionary Tale

I recently had an unfortunate experience with Dose of Roses, and I must say that they are the worst company I have ever ordered from. My order was incorrect, and when I contacted the company to make it right, they were extremely unhelpful. To my dismay, I later found out that they have been investigated by the Better Business Bureau due to a high volume of customer complaints.

After much frustration on my end, they finally agreed to exchange the product that was incorrectly sent to me. However, they only refunded a portion of my original payment and then tried to upcharge me for the new product. When I asked for an explanation of their invoice, they refused to provide one.

It only got worse when I received the flowers. They looked terrible and had a musty odor. It was a clear indication of the poor quality of their products.

I caution anyone who is considering using Dose of Roses to steer clear and find a different company with more reliable and trustworthy practices. Venus Et Flur was a great alternative for me and delivered exceptional service.

In conclusion, please save yourself the trouble and avoid Dose of Roses at all costs.

Read full review of Dose Of Roses
Hide full review

Is Dose Of Roses legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Dose Of Roses to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Dose Of Roses is known for their high standards and safety. If you're thinking about dealing with Dose Of Roses, it's wise to check how they handle complaints.

Dose Of Roses earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Dose Of Roses has claimed the domain name for doseofroses.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Doseofroses.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several mixed reviews for Dose Of Roses have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

Doseofroses.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Dose Of Roses has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Dose Of Roses protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Dose Of Roses has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

Dose Of Roses Warning: Dose of Roses (doseofroses.com) is a Scam - My Honest Review!

I recently had a very negative experience with Dose of Roses (doseofroses.com) and I feel it's necessary to share my thoughts with others. In my opinion, this site is a complete scam and they use a number of dishonest tactics to make themselves look like a legitimate company.

I placed an order (#199692) for their Galaxy Enchanted Rose, only to receive a product that didn't even work. I contacted the site multiple times but received no response. In an effort to return the product, I used the address listed on the website, but the package was bounced back to me and I had to pay for shipping again. Since then, they have since removed that address from their site.

It turns out that I'm not the only person who has had trouble with this company. A quick search online shows that many others have experienced similar issues. Additionally, they have been caught using another company's address illegally and the Beverly Hills Police Department is now involved.

I urge everyone to stay away from Dose of Roses and avoid ordering anything from them. There are many other reputable companies that offer similar products without the hassle and frustration. Don't let them steal your money and ruin your experience.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Dose Of Roses Disappointing Experience with Dose Of Roses: Poor Delivery, Unresponsive Customer Support and Lack of Communication

I had a disappointing experience with Dose Of Roses, an online store specializing in gift arrangements made of roses (doseofroses.com). Despite placing my order three weeks in advance and paying for rush shipping, my order did not arrive in time for Valentine's Day, as I had hoped. I had ordered two of their rose bears, which looked adorable on their website and seemed like the perfect gift for my loved ones. Unfortunately, only one of the bears arrived on the expected delivery date, while the other one was still pending.

After waiting a week and checking the tracking information, I reached out to their customer service team for an explanation. To my surprise, they simply suggested that I ask my neighbors if they had received the second shipment, despite the fact that the tracking information showed it had not yet been delivered. I wasn't pleased with their unhelpful response and had to copy and paste the tracking number from UPS to provide evidence that only one shipment had arrived.

To my frustration, their reply was that the bear I had ordered was out of stock and I should choose something else instead, just two days before Valentine's Day. This lack of communication and customer support was unacceptable, and I felt like I had to chase them to resolve the issue. I emailed back, requesting that they ensure I received the missing bear before Valentine's Day - but instead, I was met with radio silence.

A week passed after Valentine's Day and my multiple follow-up requests for a refund went unanswered. I felt like my trust had been misplaced, and I read online that others have experienced similar issues. I have reluctantly had to contact my bank to dispute the charge, which is a tedious and unnecessary task.

Based on my experience, I would not recommend Dose Of Roses. Their lack of communication, unfulfilled deliveries and unresponsiveness to their customers' needs are unacceptable. In the future, I would advise others to steer clear of this company and avoid the risk of disappointment.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Dose Of Roses Dose Of Roses Review: Disappointing Valentine's Day Experience with Late Shipping and No Refund

So, I saw this ad on social media for Dose Of Roses, and I was like, "Wow, this is perfect for Valentine's Day!" I ended up spending a lot of money on one of their products, and I even paid extra for Rush Shipping to make sure it would arrive on time. They promised it would be shipped within 24 hours and arrive on 2/13.

But guess what? It didn't ship for FIVE days! And they didn't even give it to USPS until the morning of 2/13. By then, the estimated arrival date had been pushed to 2/15, which was way too late for my Valentine's Day plans. I was so upset and I told them I didn't even want it anymore and to cancel the order. But they didn't let me cancel it and they didn't even offer me a refund!

I was so mad that I had to file a dispute with my credit card. I can't believe I fell for this company's ad. I should have read the reviews on other sites before I made my purchase. They have so many 1-star reviews for a reason. Don't make the same mistake I did and waste your money on this company.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

Dose Of Roses Dose Of Roses: Unreliable and Dishonest Flower Delivery Service

So, I decided to try something new and take a chance on Dose Of Roses for my wife's Valentine's Day gift. Unfortunately, I was sorely disappointed with my experience and will not be using this business again. It seems like they're playing a bit of a game by confirming a delivery date that they know is not feasible just to drive sales. I paid for express delivery and was confirmed a delivery date of February 13th when I placed my order, but the following business day they updated the status to February 16th. This was not acceptable, so I tried to cancel and get a refund, but was told I had to wait until I received the delivery. When it finally arrived, it was too late for Valentine's Day and I had to scramble to find a last-minute gift. This is not what I was trying to avoid by ordering in advance!

It's clear to me that if Dose Of Roses had been honest about the delivery date, I would not have placed the order. It's especially frustrating since it was for Valentine's Day, a holiday that's all about showing love and appreciation for your significant other. This kind of practice is despicable and shows a lack of concern for their customers. I understand that businesses need to grow, but there are ways to do it without taking advantage of people.

Overall, I would not recommend Dose Of Roses to anyone looking for a reliable and honest flower delivery service. The stress and disappointment that came with my experience were not worth it. I'll be sticking with my usual businesses from now on.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more

Dose Of Roses Dose of Roses Review: Frustrating Experience with Terrible Customer Service and Unfulfilled Promises

My experience with Dose of Roses has been nothing short of frustrating and disappointing. I was excited to surprise my loved one with a half dozen Galaxy roses, and placed my order on February 1st with delivery promised before Valentine's day. However, as the holiday approached and my order still hadn't arrived, I tried contacting the support team to track my package but received no response.

To make matters worse, even after Valentine's Day had come and gone, I still had not received my flowers. Feeling incredibly let down and upset, I sent another email to express my disappointment and request a full refund. Yet, again, I received no response.

This lack of customer service and communication from Dose of Roses has made me feel completely scammed and disregarded as a customer. The fact that I still have not received my flowers or refund, and have not even been given an apology or solution to the problem, is incredibly frustrating.

Overall, I would not recommended this company to anyone looking for a reliable and trustworthy flower delivery service. The experience has left me feeling incredibly dissatisfied and disappointed.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Dose Of Roses Review: Dose of Roses' Galaxy Roses - Beautiful but Fragile Decorative Items

When I received my half dozen Galaxy Roses from Dose Of Roses, I was excited to see what they were all about. Despite reading negative reviews about them, I was happy to receive my order on time without any hassle. On the surface, the roses do look stunning with their galaxy-inspired colors, but upon closer inspection, it's undeniable that they're made of plastic. Despite their visual appeal, the roses are, for lack of a better word, a Prop. Up close, the craftsmanship can seem cheaply made with thin and flimsy plastic petals held together with a visible screw at the center.

Although the roses will work well as a backdrop in photographs, they do seem to lack the durability that other, more expensive options would provide. With a price tag of $10 each, it's understandable to be disappointed that the stems aren't made of gold, and the rose heads aren't made of high-quality resin or glass as they may appear in some product images.

Overall, it's essential to be aware that these roses are solely a decorative item and might not withstand regular use. It's wise to consider this before buying and avoid feeling misled. However, given that no two products are the same, it may be possible to obtain a more satisfactory experience with these roses. It's worth trying it out and making a purchase if you're looking for a truly unique and colorful addition to your decor or gift-giving needs.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

Dose Of Roses Disappointing Product and Customer Service: My Experience with Dose of Roses

As a customer of Dose of Roses, I had a disappointment with their "Galaxy Roses." While the pearlescent finish was nice, the plastic appearance was noticeable. I purchased six of these roses, but they shipped them in two boxes, resulting in undersized packaging that caused the roses to arrive warped or crushed. Sadly, several of the roses were unusable. It's been three weeks since I contacted customer service, but I haven't received any response from them. Their customer service has been terrible, and their product quality doesn't meet the expectations. It also seems that their packaging planning is inadequate, causing damage to the product, and the company chooses to save pennies on shipping at the expense of their customers' satisfaction. The practices by this company are not trustworthy. I left a five-star review for their "Rose Bear," but when I wrote a two-star review for their "Galaxy Rose," it got filtered out, and they only publish reviews rated four and above. This behavior is unfair and dishonest. I strongly advise potential customers to be aware and cautious before doing business with Dose of Roses.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
I
Verified customer This complaint was posted by a verified customer. Learn more

Dose Of Roses Dose of Roses Review: Poor Communication, Slow Shipping, and Disappointing Product Quality

I recently had a negative experience with my order from Dose of Roses (doseofroses.com), and I wanted to share it with others. When I placed my order (Order #115622) on December 12th, 2019, I opted for the 24-hour rush processing for an additional fee of $5. However, when I reached out to the company on December 19th, I was disappointed to find that my order had not yet shipped. To make matters worse, I never received any response from Dose of Roses.

The holidays came and went, and I still had no updates or communication from the company. Finally, three weeks after my initial order (January 2nd, 2020), a portion of my order was shipped to me. Unfortunately, the product I received was not what I was expecting - a sad-looking rose that I didn't feel comfortable giving to my wife as either a Christmas or early Valentine's Day present, especially considering the $100.00 price tag.

To add insult to injury, it became clear that Dose of Roses had printed the shipping labels for my order days before sending the product to make it seem like it was on its way. It's evident that the items are coming from China, and the shipping time reflects that. However, I've received items directly from China with better customer service and faster turnaround times than what I experienced with Dose of Roses.

All in all, this was the worst transaction I've ever had with any company. I had to dispute the charge with my credit card company. In the future, I would recommend going elsewhere for your gift-giving needs rather than risking the poor communication and lackluster products from Dose of Roses.

Read full review of Dose Of Roses
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Dose Of Roses Dose Of Roses: A Disappointing Customer Experience That Falls Short of Expectations

I am utterly disappointed with my experience with Dose Of Roses (doseofroses.com) and I am utterly appalled at their level of service. To say that they are a joke of a company is an understatement. If I could, I would rate them 0 stars.

I placed an order with them almost two weeks ago, but I was shocked to find out that the product was misplaced in pre-shipping. I had to reach out to them to remind them that my order had not arrived yet. Their response was nothing short of disheartening. They apologised for the inconvenience and informed me that they would resend the product, but I would have to wait another 7-10 days before I receive it.

What upset me the most was the fact that they had to create a new order for me. How does that even make sense? I had already paid for the order, and the least they could do was to send it out express to shorten my wait time. However, they were not willing to cooperate and insisted on sending it out the regular way.

It has been almost 20 days since I placed the order, and I still haven't received it. I could have ordered a similar product on eBay and received it within two days. This was supposed to be a graduation gift, and it is now late. The gift was worth $500, and their customer service has done nothing but say "apologies for the inconvenience".

I have never encountered a company that cares so little about its customers. Dose Of Roses has failed to deliver on its promise, and their level of customer service is sub-par. I would not recommend them to anyone.

Read full review of Dose Of Roses
Hide full review

About Dose Of Roses

Dose Of Roses is a luxury floral and gift company that offers a range of premium quality products including roses, preserved flowers, fragrances, candles, and gift sets that are perfect for any occasion. With their impeccable attention to detail, Dose of Roses takes pride in creating one of the most unique and extravagant products that are sure to amaze all their clients.

One of the standout features of Dose of Roses is their luxury rose collection. Dose of Roses offers a variety of roses, both fresh and preserved that are hand-selected for their beauty and elegance. You can choose from a variety of colors and hues to create the perfect custom rose bouquet that represents your style and personality.

Dose of Roses' preserved rose collection is especially noteworthy. The preserved roses are real roses that undergo a meticulous process that involves removing the natural moisture from the petals and replacing it with a preserving agent to maintain its embellished beauty for years. The roses come in a range of colors, styles, and sizes and are presented in a luxurious crystal box or a box of your choice. This makes them an ideal and long-lasting gift for your loved ones.

In addition to their luxurious floral collection, Dose of Roses also offers a range of other items such as fragrances, candles, and gift sets. Their fragrances are designed in-house to create unique scents for both men and women. The candles are made using all-natural ingredients and come in an array of different scents. Lastly, their gift sets are perfect for any occasion, including birthdays, anniversaries, Valentine's Day, Mother's Day, and Christmas.

In conclusion, Dose of Roses is the ideal destination for those who seek luxury, quality, and uniqueness when it comes to floral and gift products. With their impeccable attention to detail, their products are designed to please even the most discerning customers. Whether you are looking for the perfect bouquet of fresh flowers, long-lasting preserved flowers, or a thoughtful gift set, Dose of Roses has something that will meet your preferences perfectly.

Overview of Dose Of Roses complaint handling

Dose Of Roses reviews first appeared on Complaints Board on Apr 8, 2023. The latest review Dose Of Roses: Unresponsive Customer Service and Unlawful Practices - A Review was posted on Jun 10, 2023. Dose Of Roses has an average consumer rating of 1 stars from 23 reviews. Dose Of Roses has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
1.7
674 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Dose Of Roses contacts

  2. Dose Of Roses phone numbers
    +1 (800) 977-3917
    +1 (800) 977-3917
    Click up if you have successfully reached Dose Of Roses by calling +1 (800) 977-3917 phone number 0 0 users reported that they have successfully reached Dose Of Roses by calling +1 (800) 977-3917 phone number Click down if you have UNsuccessfully reached Dose Of Roses by calling +1 (800) 977-3917 phone number 0 0 users reported that they have UNsuccessfully reached Dose Of Roses by calling +1 (800) 977-3917 phone number
  3. Dose Of Roses emails
  4. Dose Of Roses social media
Dose Of Roses Category
Dose Of Roses is related to the Flowers category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.