Philippine Long Distance Telephone [PLDT] — internet plan with landline
I got my internet with landline phone last week of May 2017 with PLDT so I can have my home based job started. I noticed that our internet is not stable, Someone from PLDT called to ask how was the services so far, I told him that the internet is intermittent, then he said monitor it for a week but he said he will make a report about it though. After a week it's still the same, so I decided to call the customer service instead, however, our landline has no dial tone and cannot make a call. Then I decided to find a landline to call customer service and talked to a representative, said, the technician will check it and wait for it, but no one showed up. called again, same thing happened, no one showed up. Then I got a notification that I will be paying for more than 2K for the service we cant even use. I wanted to cut this service off but then I have to pay for 3 months dues. I never expected that this provider is unbelievable.