Peugeot — faulty clutch
Peugeot 207 I have had my car for less than 2 years and have under 13000 miles on the clock.
At 5000 miles the car was recalled for an adjustment to the clutch. Nothing was said about excessive wear at this time and I assume the car was returned in perfect working order although the car seemed to have a lack of power and was heavy on fuel.
I took the car in for it's first service and asked if they could look at the clutch, which they did. The service was completed in 3 hours .It took a further week for a new clutch to be fitted. This is unacceptable.
At the time I was asked for permission to remove the gear box to check the clutch and I gave my permission. I dont understand why the gear box should affect a clutch plate assembly. They then advised that the clutch was only guaranteed for 6 month. Apparently the clutch was worn out. I was never shown the clutch. When asked to have the clutch I was told that I had to pay 100 pounds. It seemed that the manager Wayne Marden did not want us to see the old clutch. They advised that the clutch wouldf probably be sent back to Peugeot. After we had paid the 660 pound bil it seems that that was the end of everything on Robins and Days efforts to resolve our complaint. The Workshop Controller, Wayne Marsdan said that Peugeot may refund half for goodwill. We never heard anymore about this. They just wanted our money and to go.
For 98% of the time I am the sole person in the car and travel about 30 miles a day.In my opinion the clutch was fauty. The recall indicates a clutch problem with this model. It should not have worn out at on 1300 miles. Customer Care at Peugeot did not want to help. They said it had worn out andf that was that.
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