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PetSmart

PetSmart review: grooming

P
Author of the review
4:00 pm UTC

Our puppy went for grooming, not properly cleaned and bathed. Once we brought him home, we noted blood coming from his back side. We noted him bleeding from his buttocks. We complained to the store took the puppy back, all they said was it was a scrape not a cut. There was no sympathy or ownership of the concern we had. The store manager came across disrespectful and rude. We were concerned for our animal and the store dismissed us.

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    Jun 26, 2026
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PetSmart is ranked 2 among 35 companies in the Pet Stores category