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CB Pet Stores PetSmart Complaints #182-201
PetSmart

PetSmart review: grooming

H
Author of the review
6:56 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I took my puppy to the Petsmart groomers for the first time after using the vet Banfield that is in their store and always leaving happy, I figured the service would be just as great. Unfortunately, that was not the case. I contacted them after he had been there for about 3 & 1/2 hours for them to tell me he was ready (which I never got a call for) and came back with a weird rash on his under belly and his claws were basically shredded by their trimmers. I will never be bringing him back here.

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  1. PetSmart Contacts

  2. PetSmart phone numbers
    +1 (888) 839-9638
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    +1 (866) 738-7375
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    +1 (855) 537-0295
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    +1 (321) 309-9065
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    +1 (623) 295-3238
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    Financial Management
    +1 (623) 587-2177
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    Media Contact
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  3. PetSmart emails
  4. PetSmart address
    19601 N. 27th Avenue, Phoenix, Arizona, 85027, United States
  5. PetSmart social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 26, 2026
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PetSmart Category
PetSmart is ranked 2 among 35 companies in the Pet Stores category
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Most discussed complaints

not satisfied with their services!
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