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1.5 30 Reviews

Persopo Complaints Summary

4 Resolved
26 Unresolved
Our verdict: With Persopo's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Persopo reviews & complaints 30

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Newest Persopo reviews & complaints

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M
10:53 am EDT
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Persopo Background Check

The report they provided was so full of errors. I have maybe two traffic tickets/misdemeanors. In the criminal/traffic they came back with 79. None were of me different people in different states. I asked for Virginia alone and ended up with a half a dozen other states. Marriage was 20 times, I don’t think so. I’ve only been married once. Divorce 20 times, I’ve only been divorce once. Addresses were wrong. I waited the 72 hours like they requested but still received the same report. When I tried to generate a new report they wanted to re-bill me. A person cannot even download their report. It is a scam. Buyer Beware.

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4:48 pm EST

Persopo Unknown

I am being charged 1-2 times a month by this company & i don't
even know who or what they are.

I order on line at times as i am a stroke survivor & 77 yrs old.
Can someone please stop them from taking my money?

it says subscriptions on my account & i don't subscribe to
anything.

Thanks for any help you can give me.

Patricia Gail Delgado

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LilEddy
, US
Aug 18, 2016 9:30 am EDT

Why dont you just call the number on the website? [protected]

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5:27 pm EST
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Persopo The say free background check but when it gets started they want money or you don't go any further

First off why do their adds say free background checks and when you get on there you wait forever for matches to come up that you have to pick through and when you find it BAM there it is you have to pay. So that means its not free. Whats the deal with that? Whats wrong with the picture? The tidbit of info was off. the location they said they had 4! Well i've lived all over the US and a lot of different places overseas. They only show 4? One thing that is really really bad is that they listed 1 of my ex-wifes as a relative. What Really makes it bad is they give her my last name and we have been divorced more than 20 years. The topping on the cake is that she has been dead some time now. So can you tell me what in the world do they call them selves doing? Must not be much of any thing and i dont see where that get off calling this a background check. I was doing a check on me. My dad, pappy, grandpappy and son have identical names for some reason they didnt even show up in the list of names(that didnt match) that they said were a match. They live in same location. I even lived with my dad and pappy for 20 years. they werent even listed as relatives.For that fact neither was my wife of 10 years nor my 8 year old. How do they expect you to pay and join and become a member when they are doing such Shoddy work as this? In the first place i come to the site because the adds (not just 1) said free background check! Ill Be? Jan 15, 2016 sometime before noon. Sorry if i rambled to much and i hope you can understand this. Im a back woods country boy not good at writing. What i would like is for them to back up what they put out to get you to their site. If they say free by george it suppose to be free. Theres no reason to lie. If you say your going to do a background check for me then do a right one. Dont do a piss poor one.

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LilEddy
, US
Aug 18, 2016 9:28 am EDT

People always want something to be convenient but never want to pay for it.

ComplaintsBoard
M
4:04 am EST

Persopo Their whole sham!!

I signed up for casenet for one piece of information which I was able to acquire immediately on the "trial offer". Then, they continued to automatically charge my account for two more months before I caught them, and now I am having one helluva time trying to get my money back. Beware of this fraudulent company! I began this nightmare in September, and for October and November, even though there are no inquiries on my part, the charges came off my card without so much as a "Thank-you", and I had NO KNOWLEDGE that they would do that, DO NOT remember agreeing to monthly charges, and would have refused it because my children and I can't spare it. Trial offer implies that there will be a later option to continue, not that your trial offer starts an automatic withdrawal from your account--regardless if you use the site or not. This has caused trouble in my home, because I could not account for the money, and began questioning who would be stealing from me. Shame on you PERSOPO! I have a Social Security debit card and cannot send you the documents online.

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1:37 am EST

Persopo Warrants out at least that i was told

My name is kurtis well got nothing..About info on any current warrants...Been calling t.O no avail. Outstanding or whatever. Never got any info despite asking repeatededly to several of yals people..Told me to cancel by e4nd of 16th of november...Nothing goes thru with u guys..Got nothing from yal so nothing from me and want my money back...Damn sure u cannot charge me next month ...My bank is aware of what happened..

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1:30 pm EDT

Persopo Search People

I look up my father. It was a lie. My father never got arresting and on born on 1971 in TN. We weren't lived in that state at all. Too many wrong addresses. They will give me my money back. I would never use their service again. They are trying rip people off.

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5:51 pm EDT

Persopo false advertising

While online, I saw an advertisement for "Free Public Records Search". I decided to check to see what would come up under my name. I went through all the steps, including giving my email address. The search was completed, but in order for me to view it, I had to sign up and pay for service. I called the company at [protected] to complain that they had falsely advertised a free search. Their response was that the search was free, but that I had to pay in order to view the report. I find this to be dishonest.

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9:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Persopo Company is a scam

I subscribed to this service to protect my family. I am a single mom, who is disabled, with a small child. I do not have money to waste on a company that doesn't live up to it's claims. PERSOPO LOOKS GOOD ON PAPER, BUT BEWARE! They will take your money and give you a background check with more holes in it than a block of Swiss cheese. Even the most basic public records are not included in the "completed " backgrounds check. Please research the mountain of bad reviews before giving this company your money! I called them to complain, and spoke to a very rude woman, who refused to issue a refund. I asked to speak to a manager, but she said no managers were there. I said I would leave my information for a member of management to contact me. Then, she said that managers were currently there, but wouldn't talk to me. So, from the poor customer service to the lack of basic information returned on their background checks, THIS COMPANY IS A DISGRACE. NEVER, NEVER, NEVER GIVE THEM YOUR MONEY!

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Joseph Walker
, US
May 11, 2018 1:36 pm EDT

Wah, I'm a poor decrepit woman with a kid so please feel sorry for me being a whiny [censored]... You need to look up the difference from background check and public records... Background checks require social security numbers and include things like a person's credit, job history, vehicle registration... absolutely NOTHING like a Public records lookup by name... I got a rude woman on the phone too, it's almost as if you were speaking to a human being not a robot programmed to take horse [censored] from [censored] like you... don't act like it's the first time you called a company and got someone less than fairy princess perky. I supervise an insurance call center myself and I certainly wouldn't waste my time taking a call every 5 seconds from someone who can't [censored] read what they signed up to... I have my own work to do. People like you make me sick.

ComplaintsBoard
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8:33 am EST

Persopo Fake charges and seller ignores my emails

I went to the website www.persopo.com, because of their trial. They offered trial for 7 days for $1 only. I decided to try and registered on the website. I provided my card info, but these ### fooled me. They took $1 and after that they started to take money from me. They took about $35 in total. I sent them emails, but no one replied. Maybe someone has any idea how to track this rep from this company and return money back, please contact me then or leave a comment. Thanks.

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5:38 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Persopo - Fraudulent charges

Don’t provide any personal info to the scammers from the website www. Persopo.com. I recently used the website and provided my personal info. These ### started to charge me each month completely for nothing. I wasted time and money, but in result i only lost money. So be careful if you use this website or leave comments if you have horrible experience with this company.

Read full review of Persopo and 29 comments
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Persopo contacts

Phone number

+1 (800) 481-9168

Website

persopo.com

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