The complaint has been investigated and
resolved to the customer's satisfactionResolved Penn Warranty Corporation — Rip off
resolved to the customer's satisfaction
My transmission is slipping to the point where the car does not move. I had it towed to a dealer where they contacted Penn Warranty which I have never used since I purchased it in 10/05 and they said they would need a diagnostics done and would have to know what parts exactly need to be replaced. Penn Warranty does not pay for diagnostics even though they request them. It was 9 hrs labors to tear this trans down. $850.00 out of my pocket then they would decide if they would cover the repair not the diagnostics. This is the loop hole in the contract. Not everyone has $850.00 to shell out and then hope they will cover parts and labor. What a rip off. When I called I talked to 3 people up to the supervisor which was really arrogant to me and said it was stated in my contract diagnostics are not covered. I paid $700.00 for this warranty for nothing.