Pella Windows and Doorspelli windows parts services

R Aug 02, 2018

I've order Pella window sash replacement it took me couple of weeks to do that,
Then couple of weeks after filing the payment information I've try to contact anyone at the Coldwell parts location to find out if my order was processed, no respond on emails and not possible to contact anyone over the phone, I've call them few times a week .
Finally when I arrive there they told me the window is there but I have to came back another day to pick it up,
So after 4-6 week process I happy that I've finally get my window sash witch is wrong size
About few inches either direction
And since three week I've called 3 different customer service number and no luck yet .
My last conversation with corporate customer service was they will get in touch with in a week ., 😳, just to answer my call
Is this a joke

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