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Demandforce Customer Service Phone, Email, Contacts

Demandforce
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Demandforce Reviews 15

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12:00 am EDT

Demandforce Mixed Experiences with Demandforce

As someone who has interacted with Demandforce, I must say that my experience has been quite mixed. While the platform offers useful features like mass emails and appointment scheduling, there have been significant issues that have impacted my business negatively. The conflicting text messages sent out by Demandforce have led to customer confusion and missed appointments, resulting in lost revenue for my business. Despite raising these concerns, the customer service provided by Demandforce has been unsatisfactory, with a lack of acknowledgment of the issues and refusal to address them adequately. This has left me feeling frustrated and considering alternatives. Overall, while Demandforce has its benefits, the challenges I have faced have made me question its reliability and effectiveness for my business.

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12:54 pm EDT
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Demandforce Got new patients

I was unsure if this product would really help with getting more patients in, but after working with them for 4 months I have seen a difference. We get 1-3 people from the yelp feature.

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11:21 am EDT
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Demandforce Premium Price

I signed up to help get reviews for my window tinting business. It synced up with my quickbooks, and asked all of my customers for their feedback. Not all were great reviews, but they were very helpful. Very happy with it

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  1. Pros
    1. Comprehensive CRM tools
    2. Automated appointment scheduling
    3. Robust marketing automation
    4. Detailed analytics dashboard
    5. Integrated communication suite
  1. Cons
    1. High subscription cost for small practices
    2. Steep learning curve for new users
    3. Limited customization options
    4. Potential integration issues with existing software
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Demandforce Smooth Sailing

We are a dental office and have been working with Demandforce for a little over two years. Demandforce has saved a lot of staff time and money in confirmation calls, appointment reminders, filling openings in schedules, and reaching out to patients who are overdue for their appointments. We have received a lot of positive feed back from patients as well.

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Demandforce Office Manager

I switched from another company (who we had been with for years) to Demandforce about 3 months ago. We were looking for new patients and a better online experience for our existing patients. Boy am I glad we made the switch! In only three months Demandforce has generated over 30 reviews, increased our Google + reviews and we can now have our patients book on Yelp! I was really impressed with the initial training and was pleasantly surprised when they reached out to me to help me with our campaigns. Seriously, who does that? I have already recommended them to 3 other offices and without hesitation would recommend them to anyone who asks.

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Demandforce My patients are so happpy

I started with Demandforce about 3 months ago, and I was a little unsure if they would be able to provide the type of results I was promised for my dental practice, but for the price it seemed worth it to try. WOW! Not only did my business grow, but I had no idea how many of my patients liked the email and text reminders. I always took the old school approach, but the response from Demandforce's communications have made my patients much more engaged. Not only have my recall efforts improved, but they actually do leave reviews like Demandforce promised! I ask all my new patients how did you hear about us, and many say that they read some really great reviews about me and decided to come in. For other pediatric dentistries, I'd highly recommend them.

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Demandforce Complaints 9

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2:24 pm EDT
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Demandforce Intuit who owns demand force needs to study the market

Intuit who owns demand force needs to study the market and provide a product that works. Their product does not work their training and follow up is worst than Verizon and charter communications.

They sell you internet enhancement this is total BS contact and follow up with our data base and customers never happened

There numbers are totally ficticious and they take credit for ROI and dollars spent that have NOTHING to do with their follow up (lack of follow up program)

It is a total lie what they sell and take credit for... NOT a single person came in and spent MONEY because of DEMAND FORCE.

When I tried to call and talk to customer support. 3 calls 45 min on hold 18 in que line... be my guest call ***157 and experience the real world with DEMAND FORCE.

They never told me I have 60 days to cancel and that the contract was for 1 year. Never do business that has these unscrupulous practices. Even Verizon business and Charter communications when they fail to deliver DO NOT CHARGE YOU for cancellation due to incompetent non understanding non caring treatment.

AM I MAD... over 4 hours spent in this nightmare ordeal... today took the cake... after calling back for the 3rd time asked to talk to a supervisor so I could effect some action. Was told I COULD NOT TALK TO A SUPERVISOR... THAT A INTUIT QUICKEN CUSTOMER SERVICE REP NAMED MICHAEL WOULD CALL ME BACK AT 3PM... DONT HOLD YOUR BREATH.

Called back 415 after being on hold for over 30 min... talked to Brenda who saw the complaint and said did RYAN not call you back. She called RYAN and confirmed to me that he DID NOT call me back. I said who the heck is RYAN, Michael was assigned to call me back. Was told Ryan would call me back and reschedule... apologized for dropping the ball.

Well I'm sitting hear at work, no phones ringing and NO call back 645pm I just called ***157 they are closed.

Back to the future... December sign up... the installation was a joke... the sales pitch was a bunch of smoke and mirrors... specifically reports... go to reports show false and misleading number that claim I got over$2000 worth of business referals... smoke and mirrors... actual numbers 190 emails 3 customer responses for avg 166 and they came in with absolutely NOTHING to do with DEMAND FORCE.

January 3 attempts to get us activated... I do remember initialing and signing up a contract back late December and early January. I have been attempting to get ahold of someone to cancel all day ***157 don't try their internet sight its a joke you have to do what im doing and email that im going to post on the internet and whatever Government Agency I can complain too

AM I MAD

So January goes by no customers the phone not ringing no apointments. Demand force is claiming thousands of dollars in revenue and value to my company. They claim this and the FACT OF THE MATTER IS THEY WERE NOT EVEN RUNNING UNTIL MIDDLE OF JANUARY and for DECEMBER. THEY WERE NOT EVEN RECIEVING DATA FROM ME, BECAUSE THEY HAD A SOFTWARE PROBLEM AND COULD NOT DOWNLOAD. NOW PUT THAT IN YOUR PIPE AND SMOKE... FALSE TOTALLY FALSE CLAIMS PRINTED IN MY REPORTS CLAIMING THEY GENERATED THOUSANDS OF $$$. And my appointment and $$$ drop to all time lows for the last 8 years. So I call up customer link and they try to help me but say once a file is transferred to DEMAND FORCE your done... really done.

I call demand force on 1-29 get a nice guy at ***157 that is a support person... goes over the reports with me... OMG your business is dying. Shows me how to get the mail going and back to what CUSTOMER LINK was doing verbally promised me I would be back in the mail feb first.

I go to demand force Monday 2-2 no mail no followup scheduled for a week. I panic call ***157 get put on hold for 2 hours get a nice lady who by now im screaming at and she bottom lines me... I cannot talk to a supervisor... there is NOT ONE. She cannot fix my problem she is tech support... well then who can help me... frustrated as anyone would be at this point I hang up and decide to call again Tuesday.

Tuesday brings me to tonight...

I needed help and still do but DEMAND FORCE is not very helpful at this point

According to demand force the mailers that I generated last month are not going to ETA until MARCH 9th. They say they cant do anything about this... TOTAL BS Customer link could do it in days and make changes immediate... Quicken Intuit needs to learn something... in fact I should send this email to the President of Intuit.

I told the girl Brenda at demand force I cant wait till March 9th... I will be out of business. BACK TO TODAY. NO followup NO returned calls... told lies (let me define a lie, when im told something and somebody changes the story of what they do or they don't call me back or make excuses that someone else was to call me back... that is a lie in my book)

DEMAND FORCE PLEASE FORWARD THIS EMAIL TO THE PRESIDENT OF CEO OF QUICKEN/INTUIT

OR I WILL FIND AWAY TO HARD COPY THIS AND SEND IT TO HIM.

CC. JASPER MOTORS, THE CALIFORNIA ASCCA, FISK AUTOMOTIVE

YES IM TIRED IM HUNGRY AND IM MAD... DEMAND FORCE HAS COST ME A LOT OF MONEY

IM WRITING THIS AS A COMPLAINT TO DEMAND FORCE BECAUSE THERE IS NO OTHER VENUE OR OPTION TO DO SO

PLEASE RESPOND TO ***@Hotmail.com ***317

I am dissatisfied with the lack of service and response. False claims and inability to service demands.

I need mail in the mail yesterday not March 9th

I need truthful publication and actual provable data and $$$ accurate reporting

I demand a truthful ROI not some numbers and values you make up

I need return phone calls

I need answers to my questions

I need to know how to cancel my contract If you cant provide the simple service and courtesy of a phone call back

If I don't get help I promise I will become your worse night mare. You have cost the wrong person time and money.

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3:09 am EDT

Demandforce fake reviews

Their service doesn't make sense. Why ask me to leave an honest review and never publish it only because it was negative? Well, you wanted me to be fair and honest, so I was. Don't understand your problem.
Of course, they want to get good reviews for free, because businesses pay them for this. Nobody liked the bad news and bad news is not paid...
So if you want something from this website you should always remember that most of the reviews are fake, they don't show you a negative side of companies to make the right decision.
So choose fair websites without paid reviews and stay away from those who publish only positive ones. Just like Demandforce...

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4:54 am EDT

Demandforce did not cancel

I tried Demandforce service and signed up for their free trial. When the trial was over I contacted Demandforce customer service and said that I was not interested in their service and asked them to cancel my subscription and my account. They said they'll do that.
One month passed and I received a bill from Demandforce! I contacted their support and they claimed that my account was cancelled a long time ago and that they had nothing to do with my issue. I called my bank and found out that it really was Demandforce who charged me. Spoke with them again and they finally admit they never cancelled my account. Their rep said that they were very sorry and that it was mistake and other things like that.
What a terrible company!

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Is Demandforce Legit?

Demandforce earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Demandforce to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Demandforce is known for their high standards and safety. If you're thinking about dealing with Demandforce, it's wise to check how they handle complaints.

We found clear and detailed contact information for Demandforce. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Demandforce has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Demandforce.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Demandforce and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Demandforce has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Demandforce protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Demandforce. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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3:26 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I wasn’t satisfied with the services, which offered the company www.demandforce.com. I was so upset and tried to contact the company, but their phone was switched off all the time. I don’t know maybe these guys have given me wrong phone number. I tried couple of times, but their phone was dead and they didn’t know about my problems and that I needed their help desperately.

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7:27 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I decided to place the ad on my car, so I contacted the rep from the company www.demandforce.com. The rep spoke with me and told to wait. I was on hold within 40 minutes, but no one continued the conversation with me. I sent the email, where I asked to cancel my order and return my money back. After 2 weeks still no response and no idea what to do now...

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4:26 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The company www.demandforce.com turned to be real scam, ‘coz they took money from me for the ads and reputation building, but after a month I heard nothing from them. These jerks told me to wait more and blah-blah. Total rip off, so better don’t deal with them and share this info in order to warn other people. I wonder if there are other people, who had the same experience. Let’s share views about this website.

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1:54 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My company signed the contract with www.demandforce.com. It was a year ago, so it was ended recently, but it turned out that these scammers renewed the contract for the whole year. They haven’t asked us about it, as well as they haven’t warned us. We checked the account and it turned out that they took money for the whole year. They are real scammers, so...

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3:06 am EDT

Demandforce they fool clients and took large sums now

My company signed the contract with www.demandforce.com. This company really fools and tricks money out off their clients. They started to increase prices recently, but no one warned us about it. They simply started to steal from us. It was too much, ‘coz they provided bad services and wanted to get large sum from us. Stay away from them, ‘coz you will waste only money and it will be difficult to prove anything against them.

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7:27 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I signed the contract with the company www.demandforce.com. After several weeks I understood that I made horrible mistake. I contacted the agent and asked that I wanted to cancel the agreement. They told me that it would be possible to do in the end of the month. After that they increased the prices and started to charge me for completely different price...

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About Demandforce

Screenshot Demandforce
Founded in 2003 by Rick Berry, who was soon joined by Sam Osman, Demandforce’s mission is to help small businesses thrive in an evolving and increasingly complex connected world.
Demandforce bundles the marketing and communications tools that any business needs to succeed with customers today into one powerful web-based application that seamlessly integrates with existing workflow systems, works automatically and delivers guaranteed results. We provide small local businesses - like salons, auto shops, chiropractors, dentists, and veterinarians - with affordable and easy access to the tools and platforms that large enterprises use to communicate with customers, build a strong online reputation and leverage network marketing.
How to file a complaint about Demandforce?

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1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is located at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Demandforce in the 'Complaint Title'.

4. Detailing the experience:
- Provide detailed information about your experience with Demandforce.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Demandforce on ComplaintsBoard.com.

Overview of Demandforce complaint handling

Demandforce reviews first appeared on Complaints Board on Jun 14, 2014. The latest review Mixed Experiences with Demandforce was posted on Mar 31, 2024. Demandforce has an average consumer rating of 1 stars from 15 reviews. Demandforce has resolved 0 complaints.
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  1. Demandforce Contacts

  2. Demandforce phone numbers
    +1 (800) 246-9853
    +1 (800) 246-9853
    Click up if you have successfully reached Demandforce by calling +1 (800) 246-9853 phone number 0 0 users reported that they have successfully reached Demandforce by calling +1 (800) 246-9853 phone number Click down if you have unsuccessfully reached Demandforce by calling +1 (800) 246-9853 phone number 0 0 users reported that they have UNsuccessfully reached Demandforce by calling +1 (800) 246-9853 phone number
    +1 (800) 220-1136
    +1 (800) 220-1136
    Click up if you have successfully reached Demandforce by calling +1 (800) 220-1136 phone number 0 0 users reported that they have successfully reached Demandforce by calling +1 (800) 220-1136 phone number Click down if you have unsuccessfully reached Demandforce by calling +1 (800) 220-1136 phone number 0 0 users reported that they have UNsuccessfully reached Demandforce by calling +1 (800) 220-1136 phone number
  3. Demandforce emails
  4. Demandforce address
    600 Harrison St № 601, San Francisco, California, 94107, United States
  5. Demandforce social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Demandforce Category
Demandforce is ranked 88 among 309 companies in the Web Services category

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