Menu
CB Appliances PC Richard & Son Whirlpool microwave/quaker city service company was sent out by pc richardson to replace the blown bulb in the microwave
PC Richard & Son

PC Richard & Son review: Whirlpool microwave/quaker city service company was sent out by pc richardson to replace the blown bulb in the microwave

D
Author of the review
12:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On October 20,2023 Quaker city came out to replace the bulb in my microwave they called me the day before coming out for the model number of the microwave he stated so that he can bring the right bulb that I would need when the two guys got out here and tried the bulbs they brought with them didn't work so one kept messing around with the microwave with different bulbs the microwave started to sparking fire that's when I noticed the microwave was plugged in socket the one of guys stated that they needed to take the microwave to the Quaker company to order a part for the microwave I notify P.C Richardson customer service about the repair guys took the microwave off the wall and took it to there shop to fix it they sent a P.C.Rchardson guy to check the microwave I kept stating to customer service that Quaker company took the microwave so P.C Richardson sent out a technician October 23,2023 he told me he was sented out here to check my microwave I told the technician how I called customer service the same day Quaker company took my microwave the technician wrote everything down and said that he would let them know what Quaker city company took the microwave, Quaker city company returned my microwave november 14,2023 with dents inside the microwave that wasing there before they took it out of my home I been calling customer service to speak with a supervisor I have been getting the runner around with P.C.Richardson customer service I just know what they going do about my microwave because Quaker city company called me November 15,2023 and said nobody at the shop knows anything about the dents inside my microwave and for me to contact P.C.Richardson about the dents

Claimed loss: My family and I was without a microwave from October 20,2023 until November 14,2023

Desired outcome: I would like for the microwave to be replaced after it sparked fire from the back and dents inside

Nov 17, 2023 3:29 pm EST
PC Richard & Son customer support contacts
Address

150 Price Parkway, Farmingdale, NY, 11735, US

File a complaint Write a review
Hello. We apologize for the negative experience you had with Quaker City Appliance. We would like to look into this for you in order to make things right. Please send your invoice number and the information you shared here to customerservice@pcrichard.com (ATTN: Social Media team). Our corporate Customer Service team will resolve this.
Update by Damage microwave
Nov 17, 2023 1:04 am EST

Choice home warranty sent appliance Brothers to check my washer and dryer to see what was wrong with both appliances the technician stated that the washer needed water hoses and the dryer needs a timer the Technician from Appliance Brothers put hoses on wrong he hooked the cold hose to the hot hose and the hot hose to the cold which damaged the back of my washer i notify choice home warranty they said they would sent somebody else i told them I don't need nobody else out so they sent me a email with a link to fill out for reimbusement I did and i had a Appliance guy to repair the the damage that appliance Brothers had did I sent all the paperwork to there corporate office service file to Mr.Jim Mostofi's I'm still waiting for a response

Resolved

This complaint has been resolved automatically due to user's inactivity.

More PC Richard & Son reviews & complaints

PC Richard & Son - everybody knows extended warranties are a scam. here's more proof: 601
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PC Richard & Son - the worst customer service 33
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PC Richard & Son - sold me defective hdtv as new 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PC Richard & Son - p c richard & son for installation of after market car alarms as they don't seem to know.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PC Richard & Son - salesman joe botros calls me just as casual and breezy sounding as he says.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PC Richard & Son - Should send a new fridge because the repair would be massive
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment