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CB Appliances PC Richard & Son Complaints #162-181
PC Richard & Son

PC Richard & Son review: Repair ( 1 comment)

T
Author of the review
9:49 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I purchased a kitchen aide refrigerator 20017 and a 10 warranty. So I thought that I was covered. Within a year my ice maker was not working so I called pc richards they informed I be better off going with dan marc appliance repair so I did it took them 5 times to fix the ice maker called richards told them I have to take off of work ever time they try to fix it. No cared one of mangers I talked to after 5 times you are going to have to let us fix it I told him after 5 times to fix I did give him time it. This year refrigerator was not cooling called again to pc richards they referred me to dan marc.
Tech spent 5 minutes looking at said it was the fan we will order parts that would take another week. I brought in other repair service I was told that it wasn't the fan. He spent time to fix it not get jerked around. The $ 400 10 year extended warranty is a joke I will never buy another. I will not buy anything buy pc richards again

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Rich Stewart
Yonkers, US
9 comments
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Aug 25, 2020 11:36 am UTC

Hello, we apologize for any inconvenience this may have caused. Please send us an email to customerservice@pcrichard.com with the invoice number of your purchase, so we may better assist you.

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  1. PC Richard & Son Contacts

  2. PC Richard & Son phone numbers
    +1 (800) 696-2000
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    Assistant Manager
    +1 (631) 843-4509
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    +1 (800) 377-3700
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  4. PC Richard & Son address
    150 Price Parkway, Farmingdale, New York, 11735, United States
  5. PC Richard & Son social media
  6. Rachel
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    Jul 15, 2026
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PC Richard & Son Category
PC Richard & Son is ranked 24 among 270 companies in the Appliances category
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