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2.3 6 Reviews
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PC Case Gear Reviews 6

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PC Case Gear PC Case Gear: The Best in the Biz for All Your Computer Needs!

Love browsing their website, it's dead simple to find what I need. I've ordered from them heaps of times and never had any dramas. Their range is tops and they always have the latest gear in stock. The checkout process is a breeze, no mucking around. Delivery is quick as a flash, and everything arrives in mint condition. Can't fault their customer service either, they're always helpful and friendly. PC Case Gear is my go-to for all my computer needs, and I reckon they're the best in the biz. Highly recommend 'em!

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PC Case Gear Exceptional Customer Service Experience at PC Case Gear - Problem Resolved in Record Time!

So, I had to hit up PC Case Gear for some help after I bought something from them. Gotta say, their customer service was top-notch. They sorted out my problem in no time, like within an hour. Can't complain about that, right? They really did a great job.

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PC Case Gear PC Case Gear: Rude, Unprofessional, and Misleading - A Warning for NDIS Participants

The folks at PC Case Gear ain't the friendliest bunch, I tell ya. They can be downright rude and unprofessional. And let me tell you, it ain't just their attitude that's the problem. I've had my fair share of damaged goods arriving at my doorstep. It's like they don't even care about the condition of the products they're sending out.

But that's not all, my friend. They're also quite misleading. They'll promise you the moon and the stars, but when it comes down to it, they'll take your hard-earned money and leave you hanging. And don't even get me started on the delays. It's like they have a knack for making you wait. Patience ain't my strong suit, so you can imagine how frustrating that can be.

Now, here's a real kicker. The NDIS, bless their hearts, have gone ahead and blacklisted PC Case Gear. That's right, folks. If you're an NDIS participant, you better steer clear of this place. They won't accept NDIS funds for their business. It's a real shame, 'cause I know how important those funds can be for some folks.

So, take my advice, my fellow NDIS participants. Look elsewhere for your PC gear needs. PC Case Gear just ain't worth the trouble.

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PC Case Gear Disappointing Experience with PC Case Gear: Delayed Delivery and Blame Game

So, I ordered this thing from PC Case Gear on 02/04/2020, right? Paid for it and all. Then, I'm waiting, waiting, and waiting some more. Two whole weeks go by and still no sign of my precious item. Can you believe it? I mean, come on!

After a week of waiting, I decided to reach out to these guys and ask what the heck is going on. I wanted to know why my item was just sitting there, not moving an inch. And you know what they did? They blamed the postal service! Can you believe the nerve of these people? Blaming someone else for their own mistakes.

So, I thought, "Alright, let's see what the postal service has to say about this." I contacted them and they launched their own investigation. Yeah, they took it seriously. Good on them. Finally, on 19/04/2020, my item was dispatched and scanned at their facility. Progress, finally!

And guess what? It was delivered on 21/04/2020. Yeah, the post office did their job. They were quick and efficient, delivering within the specified times. Can't complain about that.

But let me tell you, folks, be careful when dealing with PC Case Gear. They'd rather point fingers at everyone else than own up to their own mistakes. It's like they don't want to tell you the truth or take responsibility for their actions. Not cool, PC Case Gear, not cool at all.

So, yeah, just a heads up. Keep your eyes open and think twice before using this company. You deserve better than this kind of blame game.

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PC Case Gear Terrible Customer Service and Delays: My Experience with PC Case Gear

PC Case Gear, let me tell you, they've been a real mess during this whole COVID situation. I recently purchased a brand new GPU from them, but boy oh boy, it turned out to be a disaster. As soon as I installed it, my PC started black screening and whenever I had a high GPU moment, it would kick me out of my game. Now, I understand that these things can happen, but here's where PC Case Gear really dropped the ball.

After only using the GPU for four days, I decided to send it back to them because of the issues I was facing. But guess what? They couldn't replicate the problem! Can you believe it? Now, it's been a whopping two months and they still haven't sent it back to me so that I can provide proof that it doesn't work. It's so frustrating, I can't even express it properly.

To make matters worse, I can't even pick up the phone and talk to them about it because of COVID restrictions. And even if I could, the email address on my account is different, so I can't even send them an email. It's like they're making it impossible for me to reach out to them and get this issue resolved. It's beyond infuriating, I tell you.

I used to recommend PC Case Gear to everyone when it came to buying PCs, but now I'm telling you, stay far away from this site. Dealing with them through email chains has been an absolute nightmare. I mean, seriously, they can only manage to send one email a day? That's just unacceptable.

I'm so done with this whole situation. I urge you, please, do not buy anything from these guys. Sure, you can find the same products on other websites, but it all comes down to the customer service. And let me tell you, PC Case Gear's customer service is just not up to par.

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PC Case Gear Frustrating Experience with PC Case Gear: Poor Customer Support and Delays in Shipping

I recently made a purchase from PC Case Gear ( and I have to say, it was quite a frustrating experience. I bought three hard drives and some network cables, expecting a smooth and efficient process. However, it took a whole week for them to even send out the drives. And to make matters worse, one of the drives turned out to be faulty, so I had to go through the hassle of sending it back.

When I contacted their customer support about the return, I was treated as if I were clueless about their return system. It was quite disheartening to be made to feel stupid for simply wanting a working product. After a month of waiting and dealing with these issues, I finally received what I had paid for.

But the problems didn't end there. I had also paid for star track overnight shipping for the network cables, hoping to receive them quickly. However, after three days, they still hadn't even sent out the cables. Frustrated, I decided to request a refund.

One of the most frustrating aspects of dealing with PC Case Gear is their lack of customer support. They refuse to take calls and only respond to emails once a day. This means that even the simplest questions can take two or three days to get a response. It's incredibly inconvenient and shows a lack of concern for their customers.

What's even more baffling is that they continue to blame COVID for all their problems, even though it has been three weeks since Melbourne returned to normal trading. It seems like a weak excuse at this point. Additionally, they have taken down their store and reviews from Google and replaced it with what appears to be their warehouse. This decision is quite strange for a business that should understand how important customer feedback is.

Overall, I would strongly advise staying away from PC Case Gear. If you're considering shopping with them, you might as well go to Amazon or any other online retailer that offers better customer service. It's disheartening to see a company that used to be focused on helping people now prioritize avoiding contact over providing quality services.

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PC Case Gear Complaints 0

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Is PC Case Gear Legit?

PC Case Gear earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: PC Case Gear stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights PC Case Gear's reputation as a trustworthy leader in their field. Customers can rely on PC Case Gear's services, assured they're dealing with a highly reputable and fully legitimate company.

PC Case Gear has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

PC Case Gear has registered the domain name for for more than one year, which may indicate stability and longevity. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. you are considering visiting, which is associated with PC Case Gear, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for PC Case Gear have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

PC Case Gear website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

About PC Case Gear

Screenshot PC Case Gear
PC Case Gear ( is a reputable and well-established online retailer specializing in computer hardware and accessories. With a strong presence in the Australian market, PC Case Gear has gained a solid reputation for providing high-quality products and exceptional customer service.

One of the standout features of PC Case Gear is its extensive range of products. Whether you're a casual user, a gaming enthusiast, or a professional, PC Case Gear offers a wide selection of components to suit your needs. From motherboards, CPUs, and graphics cards to cases, power supplies, and cooling solutions, they have it all. Additionally, they stock a variety of peripherals such as monitors, keyboards, mice, and audio equipment, ensuring that customers can find everything they need in one place.

PC Case Gear prides itself on offering products from leading brands in the industry. They carefully curate their inventory to include reputable manufacturers known for their reliability and performance. This commitment to quality ensures that customers can shop with confidence, knowing they are purchasing genuine, top-of-the-line products.

In addition to their extensive product range, PC Case Gear excels in customer service. Their knowledgeable and friendly staff are always ready to assist customers with their inquiries and provide expert advice. Whether you need help choosing the right components for your build or have questions about compatibility, PC Case Gear's team is dedicated to ensuring a smooth and enjoyable shopping experience.

Furthermore, PC Case Gear places a strong emphasis on fast and reliable shipping. They understand the importance of timely delivery, especially for customers eagerly awaiting their new computer components. With efficient order processing and reliable courier services, PC Case Gear strives to get your purchases to you as quickly as possible, ensuring minimal downtime for your PC build or upgrade.

Another notable aspect of PC Case Gear is their commitment to competitive pricing. While offering high-quality products, they also strive to provide customers with affordable options. Regular promotions, discounts, and bundle deals are frequently available, allowing customers to save money without compromising on quality.

Overall, PC Case Gear is a trusted and reliable online retailer that caters to the needs of computer enthusiasts and professionals alike. With an extensive range of products, exceptional customer service, fast shipping, and competitive pricing, PC Case Gear has established itself as a go-to destination for all your computer hardware and accessory needs.
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  1. PC Case Gear Contacts

  2. PC Case Gear phone numbers
    +61 3 9560 2122
    +61 3 9560 2122
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    Jul 12, 2024
PC Case Gear Category
PC Case Gear is ranked 61 among 432 companies in the Computer Hardware category

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