CB Credit Cards Payoneer Complaints #2-21

Payoneer review: Account verification delay

Athn 0192 of US

Dec 07, 2025 5:21 am UTC

Verified customer

Featured review

Subject: Follow-up on Verification Status – Urgent

Hello,
I am following up regarding my account verification request.
I submitted all my documents over 10 days ago (ID, selfie, proof of address, and card verification), and the status is still showing "Submitted" with no update.

This delay is affecting my ability to use my Payoneer account.
Could you please review my documents and approve my account as soon as possible?

Your urgent assistance is highly appreciated.
Thank you.

Claimed loss: Unable to use my Payoneer account due to verification delay

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+1 (800) 251-2521

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community@payoneer.com

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customercare@payoneer.com

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150 West 30th Street, Suite 500, New York, New York, NY10001, United States

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