The complaint has been investigated and
resolved to the customer's satisfactionResolved Payoneer Inc — paid for service, nto received
resolved to the customer's satisfaction
I have had a payoneer mastercard account now for almost 90 days, however. I will ditching very soon as soon as I make arrangements. This company prays upon people and just rips them off with their bloated fees.
1 st when you receive a payment into your account, it has to be moved to your actual mastercard and there are fees to do that, why? to profit off my money? when you already charged the person or company who sent money to the card, well it gets sent to holding account before card, cause payoneer want to make money off you accessing that money being sent to you.
so ok i had money in my account and needed to put on card so i could take it out at atm in which i pay a fee at local atm and then payoneer also charges a fee for using atm, so i pay this fee of $2.00 to have my money transfered to my card to get my money.. and for paying a fee of $2.00 It states the money will be on card in 2 days. I processed the request on a sunday night at 11:00 pm eastern time, should be on card by Tues at 11:00 pm, however i logged in and check and says wont be available until Wed. at 11:00 pm so instead fo 2 days its 3 business days, so I paid $2.00 to get access to my money in 2 days but its actually 3 days. I call customer services and guess what they tell me? They say there is nothing they can do about it, If I dont like it I can close my account.
1. why does it take even more than a day to transfer a balance from payoneer account to their own mastercard
This company does not care about their customers and only is out to rake you over and take your money little by little . The proper thing the customer service rep should of done was at least credit the $2.00 fee because It was paid for 2 day service but instead receiving 3 day service. But i guess that would be taking from their greedy hands. I'm closing my account and I hope this company soon goes down the toilet like Epassporte did, they were same rip offs. Considering using payoneer? read all complaints, do your research and stay clear from them.
The complaint has been investigated and resolved to the customer's satisfaction.