Pawshake’s earns a 1.0-star rating from 1 reviews and 1 complaints, showing that the majority of pet owners are dissatisfied with pet-sitting services.
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The worst experience of my life - DO NOT USE
Our pet sitter, Natalie from Sunderland, fed our elderly sick cat the wrong food, causing him to lose significant weight over a fortnight. She didn't notice that our dog had vomited and peed in her crate, meaning our dog had to sleep in her own vomit and wee for many days on end. She brought flour mites into the house, causing over £100 of damage to our food and meant we had to spend 3 hours cleaning the kitchen when we got home. She got blood on the sheets and didn't even bother to clean it up. She broke both hot taps in the bathroom. She failed to carry out the most basic instructions and lied to us to say she had done something when she hadn't. It was only because we used a petcam that we could check up on her and know for sure she hadn't done what she said she had. She left dirty knickers at the house after she left. She left the bin overflowing in the garden. She left food wrappers under the bed and kebab skewers in the kitchen. All in all, the absolute worst service I have ever experienced in all my life.
Recommendation: Avoid like the plague
Pawshake Complaints 1
No help following pet sitter cancellation
I booked a sitter through Pawshake for the 8th to 15th September 2023
On the 4th of Septmber I received a message from Pawshake to say that my sitter had cancelled. 4 days before I was due to go on a family holiday
On their website there is a "Pawshake Guarantee" which states that if a sitter cancels at short notice, "please contact us immediately so we can help you look for a replacement Pawshake sitter"
I immediately replied on the 4th of September asking what I could do. Their way of "helping" me find a replacement, was to send me a link to their website and profiles so I could find a sitter myself. This is not helpful!
I was unable to find an appropriate new sitter and, as a result one of my family members had to stay at home and take care of the animals instead of coming on holiday with us
We lost his flight costs of £330 and his share of the villa we had booked which was £257
Desired outcome: £587 compensation for my family member having to stay behind due to lack of help finding a replacement sitter
Is Pawshake Legit?
Pawshake earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Pawshake has registered the domain name for pawshake.com for more than one year, which may indicate stability and longevity.
Pawshake.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Pawshake.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Pawshake.com you are considering visiting, which is associated with Pawshake, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Pawshake have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- Pawshake.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The pawshake.com may offer a niche product or service that is only of interest to a smaller audience.
Overview of Pawshake complaint handling
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Pawshake Contacts
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