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PawnAmerica

PawnAmerica Donna NewBloom

S
Author of the review
10:44 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I arrived at the Robbindale, MN location in search or a gold Bracelet. I asked for help Donna looked in my face a turned away. I asked again and she said ' I heard you, what piece you want to see.' I told her she said I needed 'ID CARD' to try it on. I gave it too her an she said it was expired as 3 months on my birthdate. an I could not try it on. then walked away and said Black lives don't matter to me... I could not believe my ears I brought the $647 dollar bracelet without trying it on an being insulted and basically just given the worst customer service experience. Donna Newbloom is a very rude an racist!

Desired outcome: To be spoken with on how to treat paying customers of all races+ Apology

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