Parcel2go.comLate delivery of parcel p2g62150832 and p2g62153541

We Dropped off these two parcels ( P2G [protected] and P2G [protected])on 8/8/19 Which should have been delivered to our customers in 2/3 days but they were delivered after 6/7 days and we had to refund delivery charges to our customers. I contacted on line chad regarding this but after a long chat the assistant refused to refund anything at all. it not acceptable. First parcel was 24 hrs because customer needed items urgently and second one was 48hrs. I would request a full refund of the delivery charges and also explanation why the parcels were not collected from lockers for 5 days.

Aug 22, 2019

Post your comment