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Paracord Planet

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Paracord Planet Customer Service Contacts

1320 5th Ave. N.
Fargo, North Dakota
United States - 58102
Mon8:00 AM - 4:00 PM
Tue8:00 AM - 4:00 PM
Wed8:00 AM - 4:00 PM
Thu8:00 AM - 4:00 PM
Fri8:00 AM - 4:00 PM
SatClosed
SunClosed

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Use this comments board to leave complaints and reviews about Paracord Planet. Discuss the issues you have had with Paracord Planet and work with their customer service team to find a resolution.

Complaints & Reviews

Paracord PlanetI will NOT be doing business with them again

I am a repeat customer for Paracord. I placed an order on July 25, 2012, and it was not shipped until August 1, 2012. I still have not received the order. They sent me a 10% off coupon via email that would not work when I checked out. I sent them an email the same day I placed the order about the coupon code not working. They did not respond, at all. I sent another email today asking nicely for an update on the coupon code situation, and I received a rude response stating the code was not valid. She filled my inbox with 44 duplicate emails!!! I went to the website to find a phone number. To my surprise, it states, " we are discontinuing telephone support. Please email us for any questions or concerns about your order." I will NOT be doing business with them again.

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