Paperless Post’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of event organizers are dissatisfied with digital invitation service.
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Poor Quality and Customer Service: My Disappointing Experience with Paperless Post
So, I recently gave Paperless Post a try, and let me tell you, it was not a great experience. Firstly, I couldn't even reach their customer support, not even once. Thankfully, I didn't pay a lot for it, which is a silver lining.
The actual quality of the card, to be quite frank, was terrible. I mean, the design was just not up to the mark. I ended up having to get it shipped to me instead, which is not what I expected at all. Plus, when I tried to cancel the order, they just couldn't do it.
Now, let's talk about their technical support. To put it plainly, it was not good. I couldn't even add text when it was necessary. I mean, that's basic functionality, right? It really wouldn't have taken them long to fix that.
All things considered, there are definitely better sites online for sending e-cards. I wouldn't recommend Paperless Post to anyone, really. Save your time and money, and go somewhere else. Trust me, it's worth it.
Disappointing User Experience: A Review of Paperless Post
Paperless Post ain't what it used to be, that's for sure. It was once a handy dandy lil' website for sending out invitations without all the fuss of paper invites. But now, it's just plain frustrating to use. I mean, what's up with the interface? It's just plain horrible! I've been throwin' the same shindig every year for the past five years and every time I try to get a list of who's coming and who's not, it's like I'm solving a Rubik's Cube or sumthin'. I can't even get a darn alphabetical list based on last names! It's like they don't even care about us loyal users anymore. Disappointin', to say the least.
Unreliable and Frustrating: My Experience with Paperless Post Invitations
So, I was looking for a good website to create Invitation cards for my son's birthday. After checking out a few websites, I found Paperless Post that seemed good to me. I created the invitation and sent it to guests. I also used this website to keep track of the RSVPs. Everything was good until I got an error message after trying to track RSVPs.
I was quite surprised and annoyed at the same time, as I spent time and money creating the invitation. I tried again and again but the error message persisted. Eventually, I logged in and found out that my entire event was missing. I couldn't believe it! I had already sent the invitation to my guests, and now they can't access the event that they were invited to.
Frankly, I am very disappointed with the service provided by Paperless Post. This is not what I expected when I decided to use this website. It's frustrating, to say the least, that I'm not able to track RSVPs as planned, and now I have to find other means of doing so. I was counting on their service to keep everything in one place, but now I'm at a loss.
To sum up, I would not recommend using Paperless Post for creating invitations, as it is unreliable and can cause major inconvenience. I mean, what's the point of using a service that can't even handle the basics? It's worth spending a little extra time and money to find a website that is more reliable when it comes to creating and tracking invitations.
Is Paperless Post Legit?
Paperless Post earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Paperless Post. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Paperless Post's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Paperlesspost.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Paperlesspost.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Paperless Post and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Paperlesspost.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Paperless Post has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Paperless Post protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- A website associated with Paperless Post has been reported to be selling weapons online. It is important to ensure that the website and seller are legitimate, and to abide by the laws and regulations of your country regarding the purchase of weapons.
- We conducted a search on social media and found several negative reviews related to Paperless Post. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Beautiful Designs, but Clunky Website: A Review of Paperless Post for Event Planning
Paperless Post is a website that lets you create beautiful invitations and design your event, but I wish it was easier to use. The designs are awesome, but the website itself is not so great. For example, I had trouble figuring out how to invite more guests after I had already made my invitation. This took up a lot of my time. The site needs to be organized better so that everyone can use it without trouble.
Poor Payment System and Hidden Costs: My Experience with Paperless Post
Paperless Post ain't the best, fam. The payment situation is straight up trash. You gotta pay up, ain't no freebies here. And don't even get me started on how the site hides the cost like it's a secret Illuminati ritual. It's not until you done put in the work making your fancy-schmancy invite that you realize you gotta pay up big time.
But hold up, I gotta tell ya about the real kicker. These jokers tryna trick you into buying more coins than you need, just so you can pay for extra invites. Like nah, son, that ain't cool.
Honestly, we ended up jacking the design and slapping it in some emails 'cause the whole biz plan is a hot mess. Nobody wants to be dealing with that kind of tomfoolery.
Not impressed with Paperless Post for my wedding invites - skimpy templates, high cost, no response from customer service
I made a weddin' invite on Paperless Post, but I gotta say, I wasn't impressed. The choices for templates were pretty skimpy - only two pages! That ain't hardly enough for a proper send-out for a weddin', if ya ask me. I had to collect all my guest's email addresses, which was a bit of a hassle. Plus, this company charges a whole heck of a lot - $50 - just to send out 80 invites. That's way too expensive in my book!
So anyways, I sent out the invites two days ago, but have yet to hear if anyone received 'em. I've tried callin' the number they provided - ***234 - but no one ever picked up the phone. And when I emailed 'em, I still haven't gotten a response. It's pretty frustrating. If they can't even respond to an email, then what the heck is their customer service like?
Honestly, I'm really unhappy with my experience with Paperless Post. I'm seriously thinkin' about demandin' a full refund. I wouldn't recommend this site to anyone who's tryin' to plan some sort of event. They seriously suck.
Paperless Post Review: Bugs and support issues dampen the experience
I recently came across Paperless Post while looking for an online platform to send invitations for a party I am planning. I was pretty excited to try it out but my experience has been anything but smooth. I encountered some difficulty with their address book feature. When I uploaded 86 addresses, only 80 could be found in my address book. While this was not ideal, I figured I could manually add the remaining addresses myself. However, I was hit with a bug that prevented me from doing so. This sure was a bummer.
Thankfully, I was not left stranded as they do have a support site that promises to help. However, I must confess that the support only offered very little assistance. The responses looked like they were drafted from a template and the support personnel did not seem to know what the problem was. This did not help me feel any more confident about using the platform for sending invitations.
Overall, my experience with Paperless Post has not been great. While their platform did offer some interesting features, it's important for them to ensure that their users can easily navigate around and find any solutions to any problems that may arise. Being unable to manually add or delete addresses was very disappointing. I hope they can fix these bugs soon and improve their support site to better assist their users.
Can't have multiple Event Times
The main issue I have with Paperless Post is that they no longer speak to you over the phone, they make you email only. This is very poor customer service and I will use other options in the future. If I'm having an issue I'm not interested in waiting for an email response, I want a real human to discuss with and get the help I need.
I have been using this service for over 3 years and I always have an issue and require support. In the past you could call and speak to someone and they were very helpful. Now someone will eventually respond usually after days and they will assume what you need. The process is painful and long and for an instantaneous society and product they should provide instantaneous service.
Does not work properly
Found Paperless Post and thought it was a great idea! Finally I found a great place to make and send invitations. So I made about 50 invitations for my birthday party and sent them to my friends. I had no idea there was a bug or something because I was informed that all the invitations were successfully sent. But only 17 people received them! My best friend called me and asked why didn't I invite her. I told her that I sent her an invitation and she told that she received nothing. Then I called all of my friends and that is how I found out about this bug. Great idea but they need to fix their system.
they couldn't make everything what you want and for what you pay on time
I don’t advise other people to deal with the company www.paperlesspost.com. We contacted the owner and explained that we wanted to organize the hen’s party and there would be a lot of people there. We provided them our ideas and they accepted them, but they almost ruined our event. They didn’t work hard and didn’t manage to do everything on time. We weren’t happy with the provided services, plan and the whole job. It cost us too much, and I meant not only money, but our nerves. Not advisable!
Overview of Paperless Post complaint handling
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Paperless Post Contacts
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Paperless Post phone numbers+1 (877) 605-8644+1 (877) 605-8644Click up if you have successfully reached Paperless Post by calling +1 (877) 605-8644 phone number 0 0 users reported that they have successfully reached Paperless Post by calling +1 (877) 605-8644 phone number Click down if you have unsuccessfully reached Paperless Post by calling +1 (877) 605-8644 phone number 0 0 users reported that they have UNsuccessfully reached Paperless Post by calling +1 (877) 605-8644 phone number+1 (212) 242-1234+1 (212) 242-1234Click up if you have successfully reached Paperless Post by calling +1 (212) 242-1234 phone number 0 0 users reported that they have successfully reached Paperless Post by calling +1 (212) 242-1234 phone number Click down if you have unsuccessfully reached Paperless Post by calling +1 (212) 242-1234 phone number 0 0 users reported that they have UNsuccessfully reached Paperless Post by calling +1 (212) 242-1234 phone number
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Paperless Post emailshelp@paperlesspost.com100%Confidence score: 100%Supportmyorder@paperlesspost.com89%Confidence score: 89%jobs@paperlesspost.com88%Confidence score: 88%Hr
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Paperless Post address115 Broadway, New York, New York, 10006, United States
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Paperless Post social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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