Panasonic Corporation Customer Care Service


Panasonic Corporation

1006, Oaza Kadoma, Kadoma-shi
Japan - 571-8501

Customer Support Phone Numbers

132 600(Australia) 0 0
8800 200 2100(Russia) 0 0
800 7262(Middle East & Africa) 0 0
1800 847 7262(Mexico) 0 0
+81 669 081 121(Head Office, Japan) 0 0
+44 134 485 3135(Head Office, Europe, UK) 0 0
+1 800 405 0652(United States) 1 0
+1 800 561 5505(Canada) 0 0
+44 344 844 3899(United Kingdom) 0 0
+32 70 223 011(Belgium) 0 0
+45 36 927 799(Denmark) 0 0
+358 923 195 432(Finland) 0 0
+33 170 489 173(France) 0 0
+49 405 555 8855(Germany) 0 0
+353 12 898 333(Ireland) 0 0
+39 267 072 556(Italy) 0 0
+31 736 402 802(Netherlands) 0 0
+47 21 033 999(Norway) 0 0
+351 707 780 070(Portugal) 0 0
+34 902 153 060(Spain) 0 0
+46 856 642 688(Sweden) 0 0
+41 211 2360(Switzerland) 0 0
+90 444 7262(Turkey) 0 0
+966 920 023 700(Saudi Arabia) 1 0
+971 42 719 670(UAE) 0 0
+27 113 127 015(South Africa) 0 0
+86 400 881 1315(China) 0 0
+852 27 333 888(Hong Kong) 0 0
+91 18 001 081 333(India) 0 0
+63 27 067 603(Phillipines) 0 0
+65 62 227 222(Singapore) 0 0
+55 800 776 0000(Brazil) 0 0
Head Office in Europe
Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP, U.K.

Brusselsesteenweg 502, 1731 Zellik

1-7 rue du 19 Mars 1962, 92238 Gennevilliers Cedex

Winsbergring 15, 22525 Hamburg

viale dell'Innovazione, 3, 20126 Milano

The Netherlands
Europalaan 28E, 5232 BC 's-Hertogenbosch

ul. Shabolovka, 31G, 115162, Moscow

WTC Almeda Park, Plaza de la Pau s/n Edificio 8, 08940 Cornellá de Llobregat (Barcelona) 

Telefonvägen 26, 126 26 Hägersten, Sweden

South Africa
Block L North, Central Park, 400 16th Road, Midrand

Hong Kong
14/F, New East Ocean Centre, 9 Science Museum Road, Tsimshatsui East, Kowloon

202 Bedok South Avenue 1, Blk B, #01-13, Singapore 469332

Panasonic Corporation Complaints & Reviews

Panasonic / charged initial fee also £35 and did not even get expert asked for

Nov 22, 2018

I asked a question with regard to a panasonic home phone and still have no indication of when or who is answering it - seem to be talking to a computer person who has again transferred me to billing department. I have paid money thn it would have cost to get a new phone and am completely...

Panasonic Corporation / panasonic answering machine model kx-tge470

Jun 05, 2018

I bought this last fall and I really like it. However, I got a new cell phone and it won't link to it. It gives me an error message. There is no customer service department to get answers from regarding the product w/out paying for a service call. That is TERRIBLE customer service. I think...

Panasonic Corporation / panasonic mixer grinder - mix-ac400

May 17, 2018

ramadan kareem, bght panasonic mixer grinder on 30/12/17 (wth 1 yr wrnty) frm ur mirdiff citi cntr brnch. now in 1 jar the blade hs come off&in othr 2 jars the blades r vry blunt. tdy ur cs exctve sd the blades r pckgng axrs&so is nt cvrd, i dnt undrstnd hw blade a part of the mixr...

Panasonic / microwave

Sep 21, 2017

Once there was a time when I used to suggest my friend and relative, buy the Panasonic product but I was proved wrong. I bought a microwave by this company worth ₹ 13, 000 and for repairing purpose I have already spend ₹8000. every now and then there is a problem in the microwave. it wa...

Panasonic Consumer Electronics Co. / Panasonic tx-65dx902b tv

Jan 02, 2017

DO NOT BUY - PANASONIC VIERA TX-65DX902B Smart 3D 4k Ultra HD 65" LED TV. Very poor standard Flagship Panasonic TV, The quality of this TV matches Panasonic lower end TV's, very poor standard and HD image quality, very narrow viewing angle. The TV that costs £2500 flagship model one would not...

Panasonic / Customer Service

Aug 03, 2016

I Purchased My Panasonic Eluga MARK ( newly Launched) on 5th January 2016.After, 5 Month usage and without any Physical Damage, It causes some internal Manufacturing defect, that is Automatically shut down at any time, while submitting to service centre at New delhi( Shakarpur). The...

Panasonic / Customer service

Dec 16, 2015

Hi, Never Never Never buy Panasonic products. Worst service or no service once you purchase. We been waiting for the company respresentative to fix the issue and we are not getting any response from them. It's been months now. No Answer and there is no other way to fix it. Once...

Panasonic / No discount

Sep 22, 2015

I bought a Panasonic VIERA 50V flat screen television at the cost of ¥142, 340- (TH-50AS630 VIERA SN: UB4230062) 5/8/2014. Fifteen months later, the LCD screen suddenly went dark. Repair personnel told me the cost would be at least ¥60, 000- but he would request a discount be given from hi...

Panasonic / Very Poor Services

Sep 15, 2015

With great disappointment, I am saying your mobile phone and repairing service are not upto the mark, It has hardly been an year and I have faced many problems in hand set and now my phone's touchscreen is not working properly also sound is very slow which give difficultly at the time of...

Panasonic Head Office (Philippines) / rude employee

Dec 01, 2014


Panasonic / Defective Panasonic Mobile

Sep 27, 2014

I purchased one Panasonic Hans set on 30.8.2014 from Hello G dealer Ludhiana to gift my daughter on her birthday on 19.9.2014. When it was opened on 19.9.2014 the display was diffused and defective. Dealer refused to replaced it. When contacted the Company through email twice they did not...

Panasonic / Problem with refrigerator

Sep 16, 2014

@PanasonicIndia I had purchased Panasonic Refrigerator Model no. NR-BW 464 VS1N on 3-10-2011. Over last 2 years Refrigerator is giving regular problems of cooling. Though our compliant was attended but every time some or other parts has been replaced and we paid for it. since last 1 week...

Panasonic TCP65ST30 / Horrible product and service

Jul 08, 2014

Had a wonderful looking Panasonic Plasma Tv. It started giving me problems right at the 2 year mark. I used a discover card for the extra 1 year warranty. The TV had trouble turning on but went away. 3 months after the warranty was up, the whole side of the screen was messed up. I ...

Panasonic Microwave / microwave on when door open

Jun 16, 2014

Purchased a panasonic inverter microwave about a year ago. While using it tonight I stopped it at 3 1/2 minutes out of the 4 minutes I was cooking the product. When I went to open the door the microwave started again with the door open. Scared the hell out of me. Please be careful using...

Panasonic / Digital camera

May 03, 2014

Issue#1: I have owned a number of Panasonic cameras including the DMC-GH3. I now have a DMC-GH4. The GH3 has never had a proper RAW codec for the Windows 64-bit system. I complained to Panasonic about this in 2012 but still no CODEC. At that time I was told to purchase the third party...

Panasonic SA-DK20 Hi-Fi System / Malpractice at workshop

Mar 30, 2014

My Panasonic Hi-Fi System model SA-DK20 was brought to J.M.Goupille Service Centre on 25.01.2012 for REPAIRS. Subsequent queries and personal visits always ended with their telling me: The M.P.E.G. Board is not in stock. Be patient. More than a year later, another technician and the supervisor...

Panasonic / Plasma TV 42 inch

Mar 26, 2014

Please advise Dear Maninder, Is this reply to my mail dated 20th March ? Have you even read my mail? I am aghast that this is the standard of Customer support services in a Company like Panasonic ! Please provide para wise reply of para 1 to 4 to my mail for me to proceed...

Panasonic Washer NA107VC4 / Repair or Replace

Feb 03, 2014

Dear Team, I have purchased the washer for midriff city center Carrefour, on 24th Nov and it got delivered on 26thNov, and now the washer is fully messed up, after washing the cloth all dirty water spill over the ground instead of draining it, its sucking the bleach and again send it back...

Panasonic / Dont every buy any Panasonic products

Jan 30, 2014

HI All, Pls don’t buy any Panasonic products. They dont care any of their customers. I bought a 42" Plasma TV( TH-42PV7HS(Serial number of the model is Y57550013) for Rs 64, 000) by 12.05.2009 and then with in a year it had an issue and when their service center person came, he...

Panasonic 50" Plasma 3D TV / Poor tech service, no parts

Dec 03, 2013

We purchased a 50" Panasonic Plasma 3D TV (with extended warranty) around a year ago. More than 3 weeks ago our TV stopped working. It took a week to get a technician out to the house, he spent 15 to 20 minutes analyzing the flashes on the TV and told us that 3 electronic boards were...

Panasonic / inverter microwave

Jun 29, 2013

I bought a Panasonic microwave in jan 2013. I had it 4 months and it quit working. for over two weeks Panasonic gave me the runaround, first they wanted me to send a copy of my receipt by email, that would have been alright if they gave me the right email address, which they didn't...

wash mechine and tv panasonic / bad services for staff credit payment

Apr 09, 2013

Saya pn Nor aziah bT Yang Hazali (acc no : 813027511381) tida berpuas hati dan marah atas tindakan pada unit bayaran kerana menghantar sms yang berturutan dengan berbagai no telefon pada 9/4/2013 bermula pukul 12.47tghari menyuruh saya membuat bayaran keseluruhan pinjaman pada hari yanag...

1.6 cubic ft Panasonic microwave with inverter model #NN-SN778S / Microwave NN-SN778S is defective

Nov 21, 2012

We purchased a Panasonic microwave with inverter and it gave us problems a couple months after we purchased it. The readout blacks out and the unit is inoperable during that time. The door has to be opened and closed repeatedly in order to make it work. The problem was minor but it ha...

panasonic LCD TV 32 inches / no response for missing complaint

Aug 21, 2012

i have travelled on 26the July, 2012 from Kuwait to Chennai airport. in this journey i have brought one Panasonic 32-inches LCD TV, and submitted in Kuwait airways baggage deportment and took boarding pass for all. but in Chennai except TV i receive all luggage, on that time i complained...

Panasonic USA (PUSA) / Stalled Microwave Replace/Repair

Aug 14, 2012

After 5 months of use, my microwave stopped working -- highly charred on the inside with shattered glass platter and burned out magnetron. Now I realize any first reaction diagnosis would be: something was on the platter that caused concentration of microwaves, and I got what I deserved...

Panasonic Digital Camera / Not honoring rebate, not cooperating

May 27, 2012

Purchased a Panasonic digital camera on April 6, 2012 with a print ad of the same store offering a $50.00 mail in rebate. I was told to claim online. However, the rebate was not found online, had to make 3 trips to the store, still it is not resolved. The store appears to have a policy...

Panasonic Viera LCD TV TH-L32C3 BUNDLE / Item paid but later declared out of stock and then refused to issue an immediate full refund

Apr 18, 2012

My son spotted an LCD TV with a price tag of Php 5, 999.00 from their website and he bought the item April 15, 2012 paying with his PayPal to which their system accepted the payment. He followed up the next day on his purchase and the customer support told him that they are processing the...

Panasonic / NOT RECEIVED

Feb 17, 2012

Booked At Booked On Delivered At Delivered On Details SAUDI ARABIA 04/02/2012 Not Available Not Available Details Date Time Status At Event 04/02/2012 20:48:00 Origin Office Item Booked 06/02/2012 07:34:00 SAUDI ARABIA Item Bagged 07/02/2012 05:21:28 INDIA Item...

Panasonic India/Plasma TV / A faulty TV set

Jan 27, 2012

The Managing Director Panasonic India Dated: 27/01/2012 I behold a last ray of hope which is why I decide to narrate my grievance here and anticipate that the higher authorities of the so called multinational giant (Panasonic India) would ponder asymptotically and do the needful. 1. I...

Panasonic / Plasma TV Poor Quality

Jan 12, 2012

I purchased a Panasonic 50" Plasma TV, model # TC-P50G10. The TV only lasted just over 2 years, and it wouldn't turn on again and the power light blinks 5 times when I attempted to turn it on. Bought the TV to one of the authorized repair shop suggested by Panasonic, found out that 3...

Panasonic / Customer Gouging

Oct 09, 2011

Purchased a HDD Camcorder. Upon getting a new computer and not using the camcorder for awhile I have misplaced the software disc. Panasonic doesn't put their software on their support site for download as most major companies do. They would prefer that you pay them for another disc. I...

Panasonic microwave NN-CD997S / Stops working/noise sound

Oct 08, 2011

I purchased this microwave/CONVECTION OVEN DIMENSION 4 the Genius NN-CD997S in 2009. This was with the CONVECTION/COMBINATION/GRILL/2 LEVEL CONVECTION.and it STOPPED with a very weird noise i don't know what happened but i was frightened, with its last noise & it ceased to work ...

Panasonic genius sensor 1200 watt Microwave / Fire Hazzard

Aug 09, 2011

Replacement Microwave caught on fire too!!! I under stand that mistakes can happen. However two in a row. About 7 years ago my son cooked a pan in the microwave trashing the microwave. We went to ABC Warehouse and bought our first over the range microwave made by panasonic. One night about...

Panasonic Cube AC 1.25 ton / AC

Jun 28, 2011

Hi, I have purchased one 1.25 panasinic cube AC from Raipur electronics, Kolkata on 9th june 2011 and the same got installed on 11th june 2011. After several complains about the AC is not cooling i have not got any response from your company till date. I also called up the toll free no...

Panasonic make Mixer model no-MX-AC 300 S / Mixer not working properly

Jun 11, 2011

1.We have purchased Panasonic make mixer having model no MX-AC 300 S from Fakhri steel centre Katopordarwaja. 2. Purchased date:28/05/2011 and Invoice no:1699. 3. After received it we were used first time at our home we are not getting the result of griding of like ginger, mirchi all cutting...

panasonic 1.5 ton Ac / Ac Repair

May 23, 2011

Respected sir, I m Lakshminarayanan, s/o.A.Rajamanickam from ulundurpet, villupuram dist. we were bought panasonic 1.5 ton 4 star ac on 13.05.2010 at DARGILING DIGITAL WORLD LTD, PONDY.On 10.05.2011 I registered a complaint regarding some Wavering sound in system and late cooling. Then they...

Panasonic DMR-EZ48V / VHS to DVD Recorders fail way too soon

Apr 13, 2011

I copied exactly 34 VHS tapes onto DVD discs with my brand new Panasonic DVD Recorder DMR-ES30V when the VHS heads failed. Panasonic charged me $70 to replace it with a REBUILT DMR-EZ48V, basically a model that had already failed before for someone else. The rebuilt machine heads failed...

Panasonic Blue-Ray player SC-BT200 / will not play Blue-Ray discs


Purchased a Panasonic Blue-Ray Disc Home Theater Sound System in Oct 2009. By Dec 2009 it was back in the store purchased to send in to Panasonic for repairs. It will play DVD's but not Blue-Ray discs. Returned almost 2 months later, no word of the work being done or if anything wa...



I purchased a Panasonic Home Theater (Model SCPT 470) from Sarat Bose Road’s Panasonic Shoppe, as the sales person Mr. Kunal told me that 470 is better than 480 I completely trust him as Panasonic man and bought 470 model but your this system is not supporting most of the CD...

Panasonic / High repair cost


The mail forwarded to Panasonic is as follows, Irrespective of this they want us to pay 8600.00 Rs. ________________________________________ From: [email protected] [mailto:[email protected]] Sent: Monday, October 18, 2010 2:23 PM To: Aman Monga Cc...