Overstock.com review: General merchandise order never filled after payment was taken

An order was placed and our credit card was charged at "Bed Bath and Beyond. No merchandise was evr received and their customer service said they did NOT HAVE THE ORDER. Here is a copy of the original order:
Bed Bath & Beyond
Order No. [protected]
Placed on Jul 21,2023
Order confirmed
Hi Karen Contreras,
Thanks for your order! We'll notify you when it's ready.
View Your Order
or Visit Our Store
Product Detail
Kitchen Towels 12 Pack, 15 x 25 Inches, 100% Ring Spun Cotton Super Soft and Absorbent Linen Dish Towels, Tea Towels and Bar Towels Set (Black)
Style: 12 Pack/Yellow
Price: $4.72
Qty: 1 $4.72
Instant Read Meat Thermometer for Grill and Cooking. Best Waterproof Ultra Fast Thermometer with Backlight & Calibration. Digital Food Probe for Kitchen, Outdoor Grilling and BBQ!
Style: --
Price: $3.68
Qty: 1 $3.68
Best Friends by Sheri The Original Calming Donut Cat and Dog Bed
Style: Shag Baby Blue/Large (36" W x 36" D x 9" H)
Price: $0.60
Qty: 1 $0.60
Best Friends by Sheri The Original Calming Donut Cat and Dog Bed
Style: Shag Cotton Candy/Large (36" W x 36" D x 9" H)
Price: $0.60
Qty: 1 $0.60
10-in-1, 8 Blade Vegetable Slicer, Onion Mincer Chopper, Vegetable Chopper, Cutter, Dicer, Egg Slicer with Container
Style: --
Price: $4.72
Qty: 1 $4.72
More
Order Summary
Product Amount 45.52 USD
Shipping Cost 0.00 USD
Total Amount 45.52 USD
Shipping Information
Karen Contreras
3204 Indian Trl
Baytown, Texas, [protected] United States
Payment Method
Asiabill (Direct) - 45.52 USD
Shipping Method
Free Shipping
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