I think we should find more ground for an apology after my families experience. As the Director of Social / Digital Marketing for a franchised international company my ability to reach a large audience of consumers, many in the hospitality business have already begun to trend. Here is a small sample from Facebook followers:
Thomas Joe Cruz-Wiggins
Set them straight. Stick to steaks next time use it as bait without a taste when color is off so is your fate. Keep the rotten [censored] off my plate then no mistake.
Good for you. Stand up for yourself and the good ppl of vero that might feel the need to eat there and they too become sick.
Lisa Confer Russell
So sorry Aaron! Looks like they tried to overcook it to hide it was bad.
Jessica James Reinhold
I’d call their corporate office. Apparently their general manager does not have the proper training.
Good for you! So not professional, nor concerned! I would definitely take it higher up the corporate chain
I am so sorry that this happened to you and your wife!… See more
Way to stand up. Too bad you had to get sick. Please let us know if you get a response.
Good for you
Lacy Crider Holtzworth
Bummer. I tried to eat at one of our favorite restaurants last Friday and couldn't get a table for 2 hours, so we ordered takeout waited another hour and they informed us that they forgot to submit the order. The restaurant industry is floundering..… See more
Good for you Aaron D'Amico. Being a restaurant manager for nearly 30 years, that General Manager handled that horribly. Feel better my friend. I am going to share your story.
I need more than an apology at this point so a full refund of the meal and tip is now requested. Thank you.