Kraft Heinz
reviews and complaints

I'm complaining about the commercials Jello temptation.I find these commercials to cruel, disturbing, and awful. I feel this should be removed because of the message it is putting out. I think it's scary children to the point that they will no longer or be to scared to eat this Jello or any kind for that matter. I think this sending a bad message about parents. To me and my mother its making it seem like they care more about the pudding then their children. I am not a mother but I found it to be mean and stupid. The commercial is making the children think that they will be locked in a prison more less if they eat the Jello or something bad will happen if they eat. Under any circumstance will I be buying any products from Kraft until this commercial is either changed or removed.

I was comforted to see when I started searching the web that I amnot the only one to find the latest series of Jellp Temptation Commercials totally offensive and bordering on child abuse. I can't believe how low you have sunk since the innocent days of Cosbt and Pudding Pops. What is your thinking? When did lying, scaring and threatened children become a sound tactic for selling a "whoelsome" product? This premise escapes me and you have lost a customer forever. I hope the negative feedback from thse series of abusing ads hits you sqyarly where it counts, your financial statements. I hope that somewhere there is someone who could get you to pull these ads and issue an apology to all those you have offended and the innocent children you have so negative affected.

You should be ashamed of yourself trying to scare children about eaitng their parent's desserts. You make a child-oriented product, yet vocalize some of young children's worst fears of falling, being tied up, never, ever coming back, etc. You are disgusting and I will never purchase your product again. I also will inform all of my Facebook friends, especially ones with children, to boycot your product until you apologize to the children. Shame, shame, shame.

Your company has stooped to an all time low.in a world where there is terrorism and fear lurking everywhere for our children. Where there are bullies hurting children in our schools and then you dare to stoop so low to bully children in a commercial of scary and intimidating parents. I will never buy kraft food product again! All of the sick profits from the temptation product better go to the 1 in 4 children in america.

I can not believe my eyes when viewing television lately. Your commercials for Jello Temptations are just unbelievable! Why on earth would you market a product, that when viewed by young children, would scare the living daylights out of them and possibly scar them for life when seeing a commercial about something that a parent might want just for themselves? Children are so vulnerable in learning from adults, and where you might believe this is good marketing. It's just in bad humor. Did you consult with Hershey to see what their philosophy of a chocolate monster is? Who knows, maybe they will sue you because of lagging sales because children will no longer eat chocolate any more! Personally speaking, when I was a child, "Don't touch!" was all I needed to hear from my parents when it came to items they didn't want me to have. Until these commercials are removed from viewing, I will no longer purchase ANY products your company makes! I am sure there are other parents who will agree with me on this.

I will never buy your products especially jello temptations. Your commercials are absolutely horrible. What were you thinking showing a commercial scaring children. Terrible!

If we / I intended to be healthy / loose weight; I would not, will never recommend this food product. There 's hardly any adequate proteins, cheese, other wise healthy caloric fiber in this package, because you've added corn starch & breading Southerners, no Americans should eat this, Now, I know most foods today prepared and not, on the shelf or otherwise should be eaten with at least 5-7 fresh raw fruits and vegetables including { herbs}, too. My complaint is that you should recommend adding to this dinner on your package vital veggies, fruit, fiber, and esp herbs + minerals or Do Not Eat this alone as dinner, Thanks

I purchased these a pack of 12 mozzarella and cheddar cheese twists. Each of the twists is individually packed inside the larger package.

I was shocked to see a hair inside the package of one of the twists. Not sure how your manufacturing process let hair (human or animal) enter into the process. Needless to say I have not eaten any of the twists because its simply disgusting. I have tucked it away in my fridge as proof to show to Kraft.

Purchased two containers of the Turkey "Deli Fresh" item for making my kids sandwiches. I pulled out the rolls and began slicing them into strips every 1/2 inch. I sprinkled them into a burrito wrap. My son took one bite and claimed his had bones in it. I said no it doesn't it's just the lettuce or maybe a piece of tomato. I then heard my husband and daughters say the same thing. This time I listened. I took apart their sandwiches and looked at the meat. Yes, it was bone and lots of it! Because I cut it without unrolling the pre rolled slices I didn't feel it or see it. Wow, it could have been alot worse cutting their gums etc. I am throwing out both boxes and trying to get in touch with Oscar Mayer for a refund of the 3.99 each. Needless to say, we've all decided to go with a different brand of turkey meat from now on.

Since oscar mayer has changed the box, so that the customer can no longer see what they are getting the oscar mayer fully cooked bacon has gone from bad to worse! I am very disappointed in the way the quality of this product has declined. I have notice the bacon getting narrower and more miss-shaped. This last box purchased was the worst! Not only was the bacon very narrow, it had so much fat on it that one box of "15" slices yielded only 10 slices with some meat on them, and it was so clumped together and broken apart it was difficult to separate. Therefore, I will no longer waste my money on this product until they improve the quality and put the window back in the box. I will also be telling others not to trust the quality of this product. This product was very good and a time saver. But I will go back to buying regular bacon and cooking it ahead and freezing it like I used to, and it will not be oscar mayer bacon either!

Today i bought two chocolates of Cadbury Dairy milk roast Almond and Dairy milk fruit and nut from Carrefour Singapore(Suntec city). To my surprise the chocolates had worms in it. The white coloured worms and my daughter who is young ate it.
The expiry date on the chocolate is 10/10/11 and I have the reciept and chocolate intact.
I have taken the videos and the picture of the worms and luckily the chocolate was opened in a resturant and some 10-12 guests witnessed the horrifying product. I will do a stomach wash for my daughter(poor 2 year old). The videos and pictures will be uploaded to youtube and will be circulated to media.
But, i request all consumers to be careful and dont let your kids blindly eat these animals

I just opened a package of oscar mayer "fully cooked canadian bacon" which I have been purchasing from walmart for over a year. the package is supposed to contain 2 sealed packets of 7 slices each. this particular one (useby 23may2011 est20758) only contained one packet (total of 7 slices). if I am to continue purchasing this product, I expect to be compensated by oscar mayer - since this was an obvious failure of their quality control!

I recently purchased a Kraft product and found thousands of hairs right on the cheese in every single container of cheese. I got so grossed out that I had to throw away the cheese. Kraft needs to better handle products in the factory, because there should be no reason why someone washes their hands and then finds horrible hair and stuff in the cheese product. I also saw white threads in the cheese which looked like some type of plastic or string. This can kill people. Something needs to be done about how Kraft Cheese manufatures their cheese. They claim that it is the American cheese, but that's not completely true. It's American cheese gone wrong. Every time I buy this product I find hair within plastic wrap. Isn't it the slightest bit possible that Kraft wraps the cheese in closed plastic that is sealed to protect the cheese from germs and infectious diseases and infections, or better yet put the cheese in a closed container? The cheese sticks to the plastic wrap and the plastic wrapper that is open lets germs on the cheese and allows hair and other things from the air to contaminate the cheese. I say the U.S. government needs to observe the cheese more closely in stores and in factories. I get sick always after I eat this cheese, and I'm never buying this cheese again. It is disgusting and gross and icky and disgusting.

I recently purchased a pakage of the new Kraft Macaroni & Cheese Homestyle. I opened the bag and pulled out the cheese packet and saw it has a cut in it, you can see some of the cheese sauce dried up on the packet. I am not sure how that happened because the outer bag has not been cut, no punctures at all. I would like my money back please.

The TV ad that shows parents trying to frighten their children is beyond disgusting. Threaten children with a dark pit full of snakes and leave them there for one hundred years to sell "adult" jello. What were you thinking! Your Old English Cheese is one of my favorite things in the world and I will Never buy it or any other Kraft product again. Do you not realize that there are *** people out there who will think it is okay to try frighten children into good behavior because they "saw it on TV". What is wrong with using the word angry? I cannot believe I had to mark a Pissed button to write a negative comment. Grow up and act like adults!

Premium Saltines have so much breakage now, poor flavor, that like New Coke, this Nabisco/Kraft icon is going away if not corrected. I have tried Saltines too many times to keep finding awful crackers. I now realize this is the new cracker, despite the original looking box and my memories of childhood eating soup with my family. The brand image makes people buy with their memories. But that wears off. I now buy Kroger (their much better than the current saltines-and less $$ too).Kroger brand which ironically used to look like the Saltines are so much better. Only because Saltines have become so bad. every cracker in a sleeve breaks.Multiple lots/multiple codes. Kraft/Kroger have crossed qulaity paths. The store brand is actually better ! Saltinbes quality gone (more than down), Kroger to the bank improving. Nothing like a recession for customers to try something else. The store brand (well Kroger is so huge with their own manugfacturing( they are "a Brand"). Why would Nabisco/Kraft do this to themselves. Sales numbers have to be down. Complaints up. And the risk of not getting customers ever to return.

No wondere Private label is winning. Why would Nabisco hurt the beautiful blue box image.

I purchased a pack of Oscar Mayer Kraft Foods Honey chopped Ham, and was preparing to put it in my salad, and discovered that it was expired. I purchased the lunch meat from Certified Warehouse grocery store in Joliet, IL, on Richard St. I was wondering if there was any type of reinburstment for the inconvience of having purchasing expired meat. i bought the meat around 6:30p-7:00p off of my link card. The upc is [protected].

I have 6 young Grandchildren and until recently purchased Capri Sun for the children when they visit, which is often.About a month ago, the children were over and had been drinking the Capri Juice pouches. We poured a pouch into a cup for my infant Grandson and quite a bit of black foreign matter was in the see through cup. We poured open a few more into a cup, and each one had the foreign matter in it. We were very concerned as the older children had each had at least 2 pouches and we were quite scared, not knowing what the black foreign matter was and if it was in the juice the older children had already drank.. I called Kraft Foods, it was after hours and there was no option to leave a message, so I immediately sent an email. Thank the Lord the children whom drank the juice showed no signs of illness, and thank the Lord we had poured juice into a clear cup for the baby, and noticed it!

Because it was a weekend, I waited until Monday and received no response from Kraft at all, I called Kraft directly. I spoke with one Rep who really could have cared less about the situation, I asked if she wanted the juice pouches to investigate and she said only if I wanted to send it back. Obviously, she was not a bit concerned! Shortly afterwards, a :higher up" called me back and made arrangements to have the juice pouches picked up so they could send it to a lab.I requested a report on what it was, and they assured me they would send one. She also sent me a refund for my recent purchase of the juice and some free Peace Offering - "Kraft coupons". I was not at all concerned with the refund or coupons, I just wanted to be sure whatever it was my Grandchildren could have drank was not dangerous. I waited about a week after no response and called back and was informed it takes 3-4 weeks for lab test (in which I was not informed of upon my original telephone call) More concerning, now that I had to wait that much longer to worry if the children's health may be in danger. She told me it "could be mold, that is not harmful" Whose opinion is that? I have a Grandchild with severe allergies that could have affected him. I asked her if SHE would like to drink mold, and she answered no. Well, how can she make a statement as that? So blaise, they are! So, I called again today (after still not hearing back from them) Juice was picked up from me on 12/29, today is 1/31, at least 4 weeks and still no word from them. I spoke with a Rep who stammering, informed me the Lab results came back on the 17th, and she would give me a verbal, I stated I wanted the verbal and had requested it in writing, and she said "they should have sent you a report" on the 17th, they did not and we will see if they ever do. Regardless, she evasively told me it was "burnt particles". I informed her I was very unhappy with their Customer Service and how this was handled, if it is even true of their findings, (I have no proof), if it was something serious, goodness knows what could have happened to my Grandchildren. She really could have cared less. I felt it important to let anyone who cares to know of this - it thankfully was not a dangerous situation but had it been, results could have been disasterous for the children, if foreign matter in juice was something that made the children ill. Their concern and Customer service was totally unacceptable! I would want to know, as a Consumer. I know my Children, Relatives and myself will NEVER purchase their product again.