Menu
Write a review
File a complaint
Origin Customer Service Phone, Email, Contacts

Origin
Reviews and Complaints

www.origin.com

Learn how the rating is calculated

1.0 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Origin Complaints 10

ComplaintsBoard
G
7:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Origin Origin Game Client Review: A Nightmare for Gamers

Origin is a game client that I have used and I must say, it is the worst game client I have ever used. I work in Information Technology and I have never been more frustrated trying to use a piece of software than I have with this. It is really hard to call it a game client because it is so bad. In all honesty, you would probably have a better chance of finding a pirated copy of EA's games than using Origin. It never wants to work when you're not connected to the internet, and even when you are connected to the internet, there's always some kind of issue that prohibits you from simply playing a game.

One of the biggest issues with Origin is that it is nearly impossible to modify your games because EA has a bad opinion on modding games. This is a big problem for gamers who like to modify their games to enhance their gaming experience. It is really frustrating when you can't modify your games because of the game client you are using.

Overall, I would never recommend that anyone use Origin. In fact, I would recommend staying as far away from Origin as possible. It is an absolute nightmare. If you are a gamer, you want a game client that is easy to use, reliable, and allows you to modify your games. Origin is none of those things. It is a terrible game client that will only cause you frustration and headaches. If you want to enjoy your gaming experience, stay away from Origin.

Read full review of Origin
Hide full review
ComplaintsBoard
B
5:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Origin Origin Review: Frustrating and Disappointing - Would Not Recommend

Origin is a platform that I have been using for a while now, and I must say that I am not impressed. Apex Legends, for instance, works fine one day, and the next day, it just stops working after an hour. It is frustrating, and I am tired of being told to restart, repair, reinstall, or do something on cmd. I mean, come on, Origin, get your act together. I am not usually like this, but I feel like choking someone for such shoddy service.

I have tried everything, but it seems like Origin just has its moments of being a piece of crap. I am sorry to say that, but it is the truth. I would not recommend Origin to anyone. Steam is way better, and even Epic is better than Origin. I have been disappointed for years, and I am tired of it.

I came back to say that I am done with Origin. I hate it, and I am passive as hell. I am bringing the hate because I understand why some people go on random shootings. It is because of businesses like Origin that frustrate people to the point of no return. I am sorry to say this, but I am angry, and I cannot help it.

One way or another, you will have to deal with the BS that Origin throws at you. I would literally choke a [censored]'s family because of how crappy Origin is. If the owner of this company cannot read what I am saying, it is because they are angering me.

In conclusion, Origin can suck my f***ing d***!

Read full review of Origin
Hide full review
ComplaintsBoard
C
4:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Origin Origin's Terrible Captcha System: A Frustrating Experience

So, I have this account on Origin and it's been a while since I last used it. But, I recently bought SIMS 4 and wanted to play it. Unfortunately, I couldn't remember my password, so I clicked on the "forgot password" option. And let me tell you, the captcha that they use is just terrible. It's slow, frustrating, and the worst captcha that I have ever used in my life.

I mean, seriously, every time you click on a picture, it takes like 20 seconds to load a new photo. And that's just so annoying. And then, after you finally think you've clicked on all the traffic cones, it goes "failed please try again". I spent a good 10 minutes just trying to prove that I'm not a robot.

I don't understand how a captcha can be so bad that people are failing to prove that they're not a robot after 2+ tries. It's just ridiculous. I was so frustrated that I even looked up this website to find a way to tell this company to f*ck off.

In the end, I decided to uninstall Origin for good. I just can't deal with their terrible captcha system anymore. It's just not worth the hassle.

Read full review of Origin
Hide full review

Is Origin Legit?

Origin earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Origin to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Origin is known for their high standards and safety. If you're thinking about dealing with Origin, it's wise to check how they handle complaints.

Origin.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Origin.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a origin.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

We looked up Origin and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Origin has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Origin. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

Origin Origin: A Clunky and Complicated Platform for Launching Games

I gotta say, I'm not too thrilled with Origin. I mean, I get that it's supposed to be the go-to platform for launching games like The Sims, but why does it have to be so darn complicated? I mean, I've got all the files I need on my computer, so why do I need to deal with this third-party app just to play my game? It's a real pain in the neck, if you ask me.

And don't even get me started on the internet thing. I mean, seriously, why does Origin need to be connected to the internet just to function properly? I thought the whole point of having The Sims on my laptop was so I could play it anywhere, even without an internet connection. But apparently, that's not the case with Origin.

Another thing that really grinds my gears is how Origin likes to randomly sign me out, even though I've got the "stay signed in" option checked. And then, when I try to reset my password, I can't even click out of the window without canceling the whole process. It's like, come on, Origin, can't you make things a little easier for us?

Honestly, I don't see any redeeming qualities to Origin. The user interface is clunky and awkward, and the whole thing just feels like a waste of space on my computer. The only reason I even have it is because I'm forced to use it to launch The Sims. But if I had the choice, I'd ditch Origin in a heartbeat.

Read full review of Origin
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Origin Origin Review: Terrible Service with Fuzzy UI and Constant Issues

This is a terrible service. Nothing seems to work, and when it does, it's so bad that even Hoover would want to study it to improve their vacuums. It seems like the EA workers who developed this took a look at other services like Steam and Epic and said, "Yeah, let's do that, but make it terrible like everything else we do." The UI looks fuzzy and out of focus, which is a huge problem. I know that I can fix this issue in my settings, but I shouldn't have to do anything other than download the stupid service that I didn't even want, but was forced to just to play Star Wars Battlefront.

In this day and age, there are companies dedicated to helping people with a 3rd-grade education make semi-decent websites, yet Origin wasn't able to make an interface that doesn't look like it was taken on a Nokia. I didn't think that a massive organization that isn't affiliated with the US government could mess anything up this badly, but EA proved me wrong.

I have had nothing but problems with Origin, and I wouldn't recommend it to anyone. It's a shame that I had to use it just to play a game that I wanted to play. I hope that EA can fix this mess soon, or else they will lose even more customers.

Read full review of Origin
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

Origin EA's Mismanagement Ruined the Battlefield Franchise: A Disappointing Experience

I'm a big fan of the Battlefield series and I've been playing it for years. I have to say, though, that things have changed since EA got involved. I'm not the only one who feels this way. I just want to play a game that runs smoothly and doesn't have any hackers ruining the experience. But EA seems more interested in making the game look pretty and adding fancy animations. You can probably guess how that's turned out.

EA is like a big corporation that only cares about making money. They take great games and suck all the life out of them by micromanaging everything and trying to control every aspect of the game. It's really sad to see what's happened to the Battlefield franchise. Nobody who worked on the games I loved is still at Dice, and they keep changing the gameplay in ways that nobody asked for.

It's like they're trying to alienate the people who actually enjoyed the game. And when things go wrong, they blame everything but themselves. It's really frustrating to see how little they care about their customers.

One of the biggest problems with Battlefield is the lack of anticheat measures. It's really easy for hackers to ruin the game for everyone else, and EA doesn't seem to care. They're too busy trying to make more money to bother with things like that.

But the sad truth is that EA has already ruined the franchise. They've driven away so many players that it's hard to imagine anyone coming back. And even though they're promising to do better with BF6, it's hard to believe them. The entire player base has moved on to other games, and it's unlikely that they'll come back to Battlefield anytime soon.

It's really a shame, because Battlefield used to be such a great game. But now it's just a shadow of its former self. If you're looking for a good multiplayer shooter, there are plenty of other options out there. Don't waste your time with Battlefield.

Read full review of Origin
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Origin Origin: A Frustrating and Clunky Platform That Leaves Gamers Stuck with No Other Choice

Back in the day, buying games from EA was a breeze. You could own them and play them whenever you wanted. But then Origin came along and changed everything. It demanded that you have an internet connection to access your games. And if you tried to log in with your correct credentials, it would scream at you, "THOSE ARENT CORRECT!" It's frustrating, to say the least. And when you try to reset your password, you'll never receive the email to do so. It's like a never-ending nightmare.

Origin is a joke. It's full of so many unforeseeable problems that it's just crazy. But what other option do we have? Is there another platform that we can use to play our favorite games? I'd do anything to be able to play The Sims 4 without any disgusting Origin interference.

It's not just the password issues that make Origin unbearable. The platform is slow and clunky. It takes forever to load, and when it finally does, it's not even worth it. The user interface is confusing and difficult to navigate. And don't even get me started on the customer service. It's non-existent.

But despite all of these issues, we still use Origin. Why? Because we have no other choice. We're stuck with it. And that's a shame. We should have the freedom to play our games whenever we want, without any interference from a platform that doesn't even work properly.

In conclusion, Origin is a mess. It's frustrating, slow, and difficult to use. But until there's another option, we're stuck with it. And that's a shame.

Read full review of Origin
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Origin Origin's Ban Policy is Frustrating and Unfair: A Cautionary Tale

I recently had a frustrating experience with Origin, the online gaming platform. I had not logged into the app or played any of their games for a year, but when I finally did, I found that my account had been banned for two weeks. The reason? Apparently, I had used an avatar that was not mine, but was actually copied from their own list.

I was shocked and confused by this decision, and immediately reached out to customer support for more information. Unfortunately, I quickly discovered that their customer support is outsourced to India and is not double-checked by any other authority. As a result, they were unable to provide me with any useful information or details about why my account had been banned.

To make matters worse, the ban affected my entire app, which meant that I was unable to access any of my paid games. I was extremely frustrated by this idiotic ban policy, and felt like I had given them money for nothing.

Overall, I would caution anyone considering using Origin to be very careful. If you are planning to buy games that are strictly linked to the Origin app, be aware that a wrong ban could prevent you from ever accessing your purchased games. In my opinion, it's simply not worth the risk.

Read full review of Origin
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

Origin Origin's Nightmare: Frustrating Download, Installation, and Customer Service Experience

I remember buying a game from Origin about two years ago, and boy was it a nightmare trying to download and install it on my computer. The instructions were so unclear and roundabout that I found myself surrounded by codes, CDs, and applications, with no idea what to do next. I eventually gave up, feeling frustrated and defeated.

However, last night I decided to give it another try after realizing that the same game wasn't available in the App store. I waited all night for it to download, and I was so excited to finally play the game I had paid full price for more than two years ago. But when I tried to launch the game this morning, I was met with an "unknown error" message, and it quit every single time.

I tried to contact customer service through the chat feature, but for some reason, the button wouldn't click even though I had filled out all the required fields. I was so disappointed that my two-year-old game and I wouldn't be able to rendezvous, and if I could go back in time to any location, I would go back to Walmart two years ago and knock that game out of my hand so I would have never heard of Origin.

Overall, my experience with Origin has been frustrating and disappointing. The unclear instructions and technical difficulties have made it nearly impossible for me to enjoy the game I paid for. I hope that Origin can improve their customer service and technical support so that others don't have to go through the same frustrating experience.

Read full review of Origin
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Origin Origin: A Frustrating Gaming Platform That Falls Short of Expectations

Origin is a gaming platform that has been around for a while now, and it seems like the people who run it just don't care about the gaming community. It's frustrating to see a platform that could be so great fall short due to a lack of effort and attention to detail.

One of the biggest issues I have with Origin is that it seems to forget who I am every time I open it. Despite clicking the "remember me" button, it still can't seem to remember my email or password. It's a small thing, but it's incredibly frustrating to have to enter my login information every time I want to use the platform.

Another issue I have with Origin is its updates. They never seem to be good, and they often cause more problems than they solve. I really only use Origin for a few specific games, like C and C and Battlefield, but if it weren't for those games, I would be completely for using Steam instead.

When it comes to actually using the platform, it's hit or miss. Sometimes it loads games just fine, but other times it can be a headache trying to navigate the game library, especially when using offline mode. I used to think that my issues with Origin were due to my old laptop, but even with my new, high-end PC, I still experience the same issues.

Overall, I wish someone could win a lawsuit against Origin and force them to either improve or go bankrupt. It would be great if Steam could buy out all of Origin's assets and we could finally be free of the nightmare that is Origin.

Read full review of Origin
Hide full review

Overview of Origin complaint handling

Origin reviews first appeared on Complaints Board on May 27, 2023. The latest review Origin Game Client Review: A Nightmare for Gamers was posted on Jun 14, 2023. Origin has an average consumer rating of 1 stars from 10 reviews. Origin has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Origin Contacts

  2. Origin social media
  3. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2025
  4. View all Origin contacts
Origin Category
Origin is ranked 8 among 83 companies in the Online Communities category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.