OptumRXmail order services

B Nov 18, 2017

I have been going through optums mail services for over 4 years and have been treated terrible every time. I have been lied to by multiple customer service reps, pharmacists, and supervisors. I have never receive my prescriptions on time which they have left me at least a week or more without important medications because they say they are being sent out and then never do. I have complained to supervisors and have been hung up on multiple times and have been called derogatory names because of my orientation. Once they finally send my last prescription I will NEVER use OptumRx ever again because no one seems to make it right.

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