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CB Casual Dining Olive Garden Complaints #202-221
Olive Garden

Olive Garden review: call ahead service

B
Author of the review
9:09 am UTC

Good morning, my name is Betty M. Bryant and I have a complaint against the above mentioned Olive Garden. On this past Monday, we were there for my daughter's 33rd birthday celebration (her favorite restaurant in the whole wide world); my son-in-law made reservations ahead of time and gave a count of 15; but when everyone arrived it was over the 15; Instead of the manager and staff trying to accommodate us (because you were looking at almost $300 worth of food standing there); the manager tells us we all have to cram in the seating that was allotted for the 15 (which was too small) and if that didn't work, those that couldn't fit would have to go back up front and put their name on the list and be called when there were tables available...if not, we need to leave. Being a manager myself once upon a time, I would never have let that much money leave my establishment, but the fact that she/they did and were very rude to us because of the miscount, I feel this was very poor management and customer service. That particular restaurant is the one my daughter always go to when it is her and her friends, but will not be patronizing it any more.

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  1. Olive Garden Contacts

  2. Olive Garden phone numbers
    +1 (877) 500-9706
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    +1 (800) 248-4935
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    Gift Cards - USA
    +1 (888) 888-3341
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    Gift Cards - Canada
    +1 (844) 645-6925
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    Customer Service
    +1 (800) 331-2729
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    Guest Relations
    +1 (626) 821-0636
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    General Manager
    +1 (407) 245-4336
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    Guest Relations
    +1 (847) 428-1981
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  3. Olive Garden emails
  4. Olive Garden address
    1000 Darden Center Drive, Orlando, South Carolina, 32837, United States
  5. Olive Garden social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
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Olive Garden Category
Olive Garden is ranked 3 among 23 companies in the Casual Dining category
#01 Red Lobster Red Lobster #02 Cracker Barrel Cracker Barrel #03 Olive Garden Olive Garden #04 The Cheesecake Factory The Cheesecake Factory #05 LongHorn Steakhouse LongHorn Steakhouse

Most discussed Olive Garden complaints

Cold food, management
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