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Old Navyemployee/customer service

1
T Jul 23, 2019

I shopped at your Rochester MN store last weekend with my sister. I frequent your store and am an old navy card holder. I am going to cancel my card and will have reservations about returning to Old Navy in Rochester.
My sister and I were treated very rudely by one of your employees who argued with me regarding pricing/signs. The response I should have received was, "I am sorry it is not ringing up correctly lets go look at it together or I can get my manager." Instead this clerk( Stephanie) argued with me and finished with "whatever"
I understand that the work force is young and inexperienced. Perhaps she just needs more training in how to deal with people. I will most likely take my business to target after this experience.
Thank you

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