Big Lots review: manager would not honor clearance price

I was at your dublin store today! We went to check out we had some candy in our cart which we picked up in the xmas clearance section sign says 25% off where the candy was and there were multiple boxes of the same item on the shelf! Staff very rude very inpersonal would not honor the 25% off even the manager on duty said somebody put it there its not xmas candy. I work retail I just don't get it you always take care of your customer we even took a picture of the sign and candy but I guess they just don't care! Good luck with that store because it sucks no customer care or service!