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Obey Your Body / Genome Cosmetics Customer Service

14
Complaints38
Pending9
Resolved4

Genome Cosmetics, LLC

2552 State Road
Bensalem
Pennsylvania
United States - 19020

Customer Support Phone Numbers

Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 4:00 PM
SatClosed
SunClosed
Obey Your Body was established in 1997 with the mission of providing even the most demanding, selective customers with outstanding skin care products based on the unique health and beauty promoting minerals and compounds of the Dead Sea.
Plus

Obey Your Body / Genome Cosmetics Complaints & Reviews

Obey Your Body / Genome Cosmetics / obey your body instant eye wrinkle eraser

Ja
Dec 24, 2018

When coming through Cape Town airport, I was approached by a very pretty spanish saleslady, she said that for today only we have a great deal 50% of the original price and proceeded to apply some of the cream under my eyes, said it is a years supply and I will be very happy with the...

Obey Your Body / Genome Cosmetics / unethical, manipulative behaviour and fraud

Li
Oct 21, 2018

I was at Cape Town International Airport on my way to gate A 10 to board my flight to Johannesburg when I was approached by your sales person. He offered to give me a hand cream sample and then asked me to sit down so that he could apply a instant eye wrinkle remover and then an age...

Obey Your Body / Genome Cosmetics / peeling gel/ face cream

Ru
Dec 09, 2017

I was at Vienna airport on my way home to London. A very pleasant appearing salesman called Adam from Obey Your Body flatters me, sticks a sample in my hand and starts chatting. He tells me he owns the shop and that they recently set up store in Vienna and had one store in New York if I...

Obey Your Body / sales people

Cl
Nov 22, 2017

I was at vienna airport and i was pretty much talked into buying stuff. She wouldnt stop and let me go so i bought some stuff and still i missed my flight Since i had to buy new tickets i had to use a lot of money. Also i wasnt liking the product so much either. Body parts where the sale...

[Resolved] Obey Your Body / stuttgart airport branch

Wi
Nov 13, 2017

I've bought a few items from Stuttgart airport branch on late August but wasn't happy about products, so called manager and requested a refund. I've sent back products from uk to Germany that week and branch confirmed they received them and promised me a refund. I've provided bank detail...

[Resolved] Mineraux / obey your body

Lo
Aug 29, 2017

I went the mall buy some stuff I needed. This small lady ran up and grabbed me by my hand and force me to the station. She was showing me the product and testing it on me. I said I liked but this is all the money have I can't and she kept going on and on. She was rude telling me you have...

[Resolved] Obey Your Body / purifying gel peel mineraux collection

Ak
Jul 19, 2017

Bought (pressured into) at a kiosk at palisades mall in new york – used it and it really irritated my skin, the gunk stuck to the fuzz on my face like bubble gum and wouldn't come off even with scrubbing – totally gross. Went back next day to return product and two others –moisturing day cream and...

[Resolved] Obey Your Body / Body scrub

Pe
May 02, 2017

I tried the body scrub sample and bought the product but its giving me an allergic reaction it is burning my hands and i tried to get a refund because both salesperson both never told me it is not refundable even though i havent opened it.i would really like my refund because i will not be...

Obey Your Body / Unauthorized credit card charge, con artist

Ti
Mar 31, 2017

At approximately 11:50 today at Cape Town international airport walking to Gate A 10 I passed the Obey your Body stall and was approached by a salesperson, who identified himself as Israeli, giving me a free sample of hand cream. Since the flight had not yet started boarding I allowed him...

Obey Your Body / Obey your body - bait and switch, sales representatives

Sa
Jan 28, 2017

Charming, extremely playful greedy scammers pull you over as you get of the elevator in Bay Plaza Mall. Mike the manager said the product was only $69 and he would throw in all this extra free stuff as if it was by one get one free kind of deal. Then he ran my credit card for US$381 and...

Obey Your Body / Gel peel

Pa
Oct 05, 2016

Good day, Ozzy samuel is the merchant that sold obey your body products to me on 15 december 2015. I returned the products on the same day as I was not happy with the purchase. The sale would not go through with the budget option as the purchase was only for r2800 and my bank only allow...

Obey Your Body / Unethical, manipulative behaviour and breach of promises

Ma
Sep 20, 2016

On 06.01.2015 I was manipulatively and pressured into buying R52968.00 worth of Obey your body and other brand names products at the store in Menlyn Shopping Centre, with the promise of free facials and refill of products on returning with the empty containers/bottles for on one sale 24...

Obey Your Body / Unethical and manipulative behaviour and empty promises.

Ho
Sep 19, 2016

My daughter and I was conned into buying R18 000 worth of Obey your body and other brand names products at the store in Menlyn Shopping Centre in the beginning of August 2016, which included 24 months worth of facials. We booked our first sessions and had our facials during the last week...

Obey Your Body / Barcelona airport obey your body shop

Ms
Sep 05, 2016

Dear CS team, I would like to escalate to the management a bad experience with one of the employees of Obey in Barcelona airport called ORER. I was talking to his colleague who is nice and professionel about the facial serum that I purchased at the end. I asked if this is the same brand a...

Obey Your Body / N/a

Re
Jan 13, 2016

I was in the mall walking by with my spouse when I heard a man in the Providence Place Mall trying to stop an Asian woman to see his product she declined and he along with his friend who stopped by the kiosk started making Chinese noises as the girl walked away! It was the most disturbing...

Obey Your Body / I felt so stupid

Re
Nov 21, 2015

Hey! I nearly read all of the comments. Thank you for sharing your experiences with everyone. I was on my way to London from Hamburg (Germany) when this nice, friendly sales man asked me if I would like to test the hand cream. One thing let to another and very soon I purchased the face...

Obey Your Body / Unethical Behavior

Re
Oct 28, 2015

On 10/25/2015 I was given at demonstration at the Bay Plaza Mall in the Bronx NY by a Man named "Jay" at the “Supreme” Kiosk selling OBEY YOUR BODY PRODUCTS. I purchased a face peel system and was given a scrub as a free gift plus a 20 dollar gift card. Total spent $108.88 I explained to...

Obey Your Body / Exfoliating Body Scrub and GRATiAE Silky Body Butter

Re
Sep 01, 2015

Sunday afternoon, Aug. 30, 2015 In the mall at Baychester Plaza in the Bronx, I was pulled over by a very charming but very pushy salesman who said his name was Jay. He also said he was Italian, but when I tried some Italian phrases on him, he did not seem to understand a word. (I should...

Obey Your Body / Pushy Salesman

Ma
Apr 09, 2015

I was walking through Forrest Hill mall and in a rush to get some stuff before the shops closed. The next thing I know this man from Obey Your Body grabs me and makes me sit down and starts showing me all their products. The more I told him its expensive and I couldn't afford it, the...

Obey Your Body / Price

Ma
Feb 02, 2015

On the 29 of January 2015 at Menlyn shopping Centre a very nice Isreali girl grap my arm and se put some of the product on my arm, and then she said I must take a seat, put some eye serum on my eye. The results were amazing! But then she told me if I am going the take a eye cerum...

Obey Your Body / scammers

Gi
Jan 19, 2015

In Paramus Mall before Christmas before Christmas in 2014. Beautiful, Isrealite girl grabbed my arm and pushed me into a chair and started to apply the eye serum and FLIRT w/ my husband, Long and short, we got stuck with eye serum and cream and freebies to reel us in. Now out $300 and...

Obey Your Body Eye Serum And Cream / overpriced plus in glass, pushy sales person

Gi
Jan 19, 2015

Got scammed by a beautiful Israelite girl for $300. Grabled my arm and pushed me into a chair.Eye serum and cream pushed on us. Flirted with my husband and he got hooked. Out $300 plus freebies to reel us in. Should have known better. Eye serum and cream in glass. Hence, eye serum slipped...

Obey Your Body / Scam

Kh
Jan 16, 2015

I bought the peeling serum from the mall kiosk. The product that I purchased was missing the pump. After several phone calls, I finally got ahold of the person selling the product. She said I must have received a defective bottle and I could bring it in. I informed her that I live 3 hour...

Obey Your Body / Seedy & Pushy Salespeople

Te
Dec 05, 2014

I was rushing through the mall to get to specific store. On the way, a guy hailed me down and asked if my fingernails were mine. (It was a duh question by looking at them.) He handed me a free sample and as I started to walk away, he said to wait, and grabbed my left hand and proceeded to...

Obey Your Body / Beauty Facial Creams

Mi
Sep 12, 2014

Hi There, I was in one of our malls last month and got caught with these salesladies from Obey your body who are very pushy, the more I said no I dont want they insisted on showing me the products and the next thing had me believing in what these amazing creams can do for my skin, I wa...

Obey Your Body / Changing Prices!

Sr
Nov 18, 2013

Online the body butter and scrub is $59.00. US . At the mall kiosk they charged me $99.00 each! that's double the price!. they also didn't give me a receipt which i asked for. I was shocked when my credit card bill came! They do not display their prices, as required by the Consumer...

Obey Your Body / Price - rip- off pushy prole taking asvsntage of student

Um
Jan 01, 2013

December 30, 2012- my son, an 18 year d college student shelled out $200 for obey your body and deja vu products by rather sketchy, middle-eastern sales people as a gift for me- u can purchase these items for less than $80 online at amazon. We were almost home when he revealed the cost to...

Obey Your Body / Aggressive Then Change Price In Attemp To Get You To Spend

Mo
Dec 29, 2012

My hubby & daughter were in a hurry to leave the Tacoma mall, when they were accosted by a young man with an accent, manning a kiosk for Obey Your Body. My young daughter who wears no cosmetics, no jewelry and no nail polish, was blatantly asked, "Are those your real nails."? Since they...

Obeyourbody / Scam over charge

Vi
Dec 21, 2012

Today I was attack by this young lady in the mall. First she gave a small cup with some cream, then the fabulous peeling. I decided to buy the peeling and then she insisted on a set of nail polish with no luck. Then came the eye treatment for $ 600.00 I told her no and that i had to go...

Obey Your Body / SCAMMERS!

Pa
Sep 19, 2012

Beware of pushy people in the mall in those kiosks in the middle of the mall, they walk to you, they are trying to sell their products no matter what, their products are not what they claim. they overcharge you and if you are not happy or change your mind they will not allow you to return...

Obey Your Body / Skin care products

Ru
Feb 12, 2012

Very pushy sales people.I think the Inspector General's office needs to investigate the products sold at these Malls throughout the State of New Jersey.

Obey Your Body / fake garantee

Do
Sep 16, 2011

Got a garentee on my nael kit's buff when i got home i saw on my garentee that she wrote the wrong date i bought the nael kit in 2011 not in 2009 i payed with my card and can show u the proof. I need a new buff mine is not working anymore so where can i come colect? Other wise i will...

Obey Your Body / Beware of Deceptive Sales Tactics

Je
Apr 17, 2011

My wife came home from Xmas shopping at the mall all excited saying she met a lady (Outer Beauty Secrets), who was going to hire her as a model for demonstrations of Obey Your Body products. (said she had the perfect complextion for there product). Still have not heard anything. She came...

Obey Your Body / PUSHY CON-ARTISTS

Ny
Mar 15, 2011

I was at Crossgates Mall in Albany, NY and was window-shopping with a friend...Next thing I knew--some sales woman literally GRABBED my arm and pulled me over to her area (one of those little sales spots in the middle of the mall) where she was demonstrating and selling Obey Your Body...

Obey Your Body / liars and scammers

Jm
Jan 31, 2011

I went to the mall with my daughter to exchange a christmas gift. The salesmen from obey your body grabbed me to demonstrate a nail product. over the next 5 min he didn't take a breath. He joked, he told me he was giving me things for free. He kept putting things in bags. He would...

Obey Your Body / will not return money

Pa

the salesgirl talked my learning disabled son 24 into b uying over $400 of beauty supplies for us for christmas. When we went back to get a refund they gave us a hard time . They should not be able to sell any product that can not be returned if it was not opened.

Obey Your Body / cohersion

Tr

These Obey your body people are unbelievable!!! I went to the mall to buy my daughter a pair of shoes for Thanksgiving. I had an exact amount of money on me. This guy comes up to me and says "can I ask you a question" . The next thing I knew I was in my purse taking out my money. The guy...

Obey Your Body` / Faulty packaging!

No

Got coerced into buying salt scrub and moisturizer (85.00) at a Mall. Upon arriving home, found the salt scrub had leaked into the bottom of the bag and there was now only salt, no fluid to work with. Emailed the company, explaining that I bought it on a shopping trip, and the REFUSE to...