Menu
Oakbrook Toyota in Westmont Customer Service Phone, Email, Contacts

Oakbrook Toyota in Westmont
reviews and complaints

www.oakbrooktoyota.com
www.oakbrooktoyota.com

Learn how the rating is calculated

1.0 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Oakbrook Toyota in Westmont complaints 2

ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Oakbrook Toyota in Westmont Car with low mileage has locks that have failed

Car with low mileage has locks that have failed. Was told that I would need to pay almost $3,000 to fix the issue. Uploading the estimate as well. It's unbelievable that this isn't either a recall or covered by warranty.

Read full review of Oakbrook Toyota in Westmont
Hide full review
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

Oakbrook Toyota in Westmont In November , I bought my 2012 Dodge Ram 1500 from Oakbrook Toyota

In November , I bought my 2012 Dodge Ram 1500 from Oakbrook Toyota. They sold me a warranty that covers 36 months or 36,000 miles. At the time of purchase, the truck had 110,890 miles. Now it has 125,000 miles. On January 16, I had some mechanical issues and contacted the dealer. They asked me to bring it in for inspection. I had my truck towed to them, but then they told me to drop it off at a different location because they don't work on my type of truck. The tow truck took it to the location they specified. When they contacted me with the problem, they said the engine wasn't working and that they would contact the insurance to proceed. Kevin from service at Oakbrook Toyota called me and said the insurance inspector claimed that someone had already opened my engine, so they wouldn't fix it (even though nobody had opened it). According to the insurance, any mechanical problems should be covered as long as it's within the warranty period. I don't know how to fix engines, which is why I reached out to them after reading my insurance and contract papers. They're refusing to fix my truck, despite what the insurance says. I'm not asking for a new car, just for my truck to be repaired. I've been making my monthly payments on time, so they shouldn't let me down. I hope they're not refusing to help me because I'm Hispanic. I've been without a car for a while now, and with the pandemic, it's difficult to get to work, buy groceries, or take my family anywhere important. Sometimes companies try to take advantage, so I hope the ComplaintsBoard.com can assist me. Thank you.

Read full review of Oakbrook Toyota in Westmont
Hide full review

Is Oakbrook Toyota in Westmont legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Oakbrook Toyota in Westmont to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Oakbrook Toyota in Westmont is known for their high standards and safety. If you're thinking about dealing with Oakbrook Toyota in Westmont, it's wise to check how they handle complaints.

Oakbrook Toyota in Westmont earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Oakbrook Toyota in Westmont has claimed the domain name for oakbrooktoyota.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Oakbrooktoyota.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • The website belonging to Oakbrook Toyota in Westmont has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

About Oakbrook Toyota in Westmont

Screenshot Oakbrook Toyota in Westmont
Oakbrook Toyota in Westmont, located at oakbrooktoyota.com, is a reputable and trusted dealership that offers an exceptional car buying experience. With a strong commitment to customer satisfaction, Oakbrook Toyota has established itself as a leader in the automotive industry.

One of the standout features of Oakbrook Toyota is their extensive inventory of new and pre-owned vehicles. Whether you are in the market for a sleek sedan, a versatile SUV, or a reliable truck, Oakbrook Toyota has a wide range of options to suit every preference and budget. Their inventory is carefully curated to include popular models from top brands, ensuring that customers have access to the latest and most sought-after vehicles on the market.

In addition to their impressive selection of vehicles, Oakbrook Toyota boasts a team of knowledgeable and friendly sales professionals. These experts are dedicated to helping customers find the perfect car that meets their specific needs and desires. They take the time to understand each customer's preferences, budget, and lifestyle, providing personalized recommendations and guidance throughout the entire car buying process.

Oakbrook Toyota also offers a comprehensive range of automotive services to ensure that customers receive top-notch care even after their purchase. Their state-of-the-art service center is staffed by highly trained technicians who are equipped with the latest tools and technology to handle any maintenance or repair needs. From routine oil changes to complex engine repairs, Oakbrook Toyota's service team is committed to keeping vehicles running smoothly and efficiently.

Furthermore, Oakbrook Toyota understands the importance of affordability and offers competitive pricing options and financing solutions. They work closely with customers to find the best payment plans and loan options that fit within their budget, making the car buying process stress-free and accessible to all.

Beyond their commitment to customer satisfaction, Oakbrook Toyota is deeply involved in the local community. They actively support various charitable organizations and community initiatives, demonstrating their dedication to giving back and making a positive impact.

Overall, Oakbrook Toyota in Westmont is a reliable and reputable dealership that provides a superior car buying experience. With their extensive inventory, knowledgeable staff, top-notch service center, and commitment to customer satisfaction, Oakbrook Toyota is the go-to destination for all automotive needs. Visit oakbrooktoyota.com today to explore their impressive selection and experience their exceptional service firsthand.

Overview of Oakbrook Toyota in Westmont complaint handling

Oakbrook Toyota in Westmont reviews first appeared on Complaints Board on Jun 30, 2023. The latest review Car with low mileage has locks that have failed was posted on Jul 2, 2023. Oakbrook Toyota in Westmont has an average consumer rating of 1 stars from 2 reviews. Oakbrook Toyota in Westmont has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Oakbrook Toyota in Westmont contacts

  2. Oakbrook Toyota in Westmont phone numbers
    +1 (630) 590-9475
    +1 (630) 590-9475
    Click up if you have successfully reached Oakbrook Toyota in Westmont by calling +1 (630) 590-9475 phone number 0 0 users reported that they have successfully reached Oakbrook Toyota in Westmont by calling +1 (630) 590-9475 phone number Click down if you have UNsuccessfully reached Oakbrook Toyota in Westmont by calling +1 (630) 590-9475 phone number 0 0 users reported that they have UNsuccessfully reached Oakbrook Toyota in Westmont by calling +1 (630) 590-9475 phone number
  3. Oakbrook Toyota in Westmont address
    550 E Ogden Ave, Westmont, Illinois, 60559-1228, United States
  4. Oakbrook Toyota in Westmont social media
Oakbrook Toyota in Westmont Category
Oakbrook Toyota in Westmont is related to the Car Dealers category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.